Tier miles for upgrade?
I recently upgraded from Y to J (saver). Before upgrading, the proposed tier miles for Y appeared in my skywards account as future miles. Since upgrading and completing the flight (2 days ago) the miles have disappeared from my account and have not been credited since completion of the flight. The last transaction is a debit for the upgrade award.
Should one still earn tier miles for the purchased flight (Y saver) despite upgrading to J? The reason I am fretting is because I need these last tiernmiles to go to Gold! |
Assuming you have completed the entire outbound or inbound journey, then you should receive the miles for a saver economy journey
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Originally Posted by eckhaya
(Post 18474535)
I recently upgraded from Y to J (saver). Before upgrading, the proposed tier miles for Y appeared in my skywards account as future miles. Since upgrading and completing the flight (2 days ago) the miles have disappeared from my account and have not been credited since completion of the flight. The last transaction is a debit for the upgrade award.
Should one still earn tier miles for the purchased flight (Y saver) despite upgrading to J? The reason I am fretting is because I need these last tiernmiles to go to Gold! For example, I have a trip beginning this coming Tues. My total tier mile balance already reflects the tier miles for this trip (even though I havent commenced or completed). When I do commence, as soon as I have completed the outbound, the tier mile balance will reduce and reflect actual, and then as soon as I complete the return, the total will go back to where it was - with tier and Skywards miles now reflected in actuals. Give it a few more days and then if no joy, call Skywards. Or go online and fill out the missing mileage request... |
How 8B describes it is pretty similar to what I get ; the tier miles balance takes into account future booked travel ; once 50k is attained it changes to state "Congratulations! You have achieved the required tier miles to renew Gold. " .. One difference is that I only get an asterisk rather than a cartoon character :)
Has the "you need x tier miles...." value changed on the front page? If it hasn't credited , I would suggest a quick phone call might be in order |
Originally Posted by Dave Noble
(Post 18474578)
How 8B describes it is pretty similar to what I get ; the tier miles balance takes into account future booked travel ; once 50k is attained it changes to state "Congratulations! You have achieved the required tier miles to renew Gold. " .. One difference is that I only get an asterisk rather than a cartoon character :)
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Originally Posted by eightblack
(Post 18474596)
Very funny. Ok, I was typing quikkly adn am at the Silber Kris lounge in SIN, drinking a bloody mary. Son is on a weekend trip with me - hence the anxiety ;)
Dave |
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