Urgent help please
May 19, 2011, 6:55 am
#1
Original Poster
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,448
Urgent help please
Booking with Emirates on the CMB-MLE route (3x)
the first round trip just got removed from my itin (due in 3 days)
the other two round trips still showing up (5/7 days)
my positioning flight still there too
I checked manually with my booking reference, it's simply gone.
what should I do? Contact them? Go to the airport tomorrow when my positioning flight will be and ask? I've of course print outs of all the E-Tickets..
the first round trip just got removed from my itin (due in 3 days)
the other two round trips still showing up (5/7 days)
my positioning flight still there too
I checked manually with my booking reference, it's simply gone.
what should I do? Contact them? Go to the airport tomorrow when my positioning flight will be and ask? I've of course print outs of all the E-Tickets..
May 19, 2011, 7:05 am
#2
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Booking with Emirates on the CMB-MLE route (3x)
the first round trip just got removed from my itin (due in 3 days)
the other two round trips still showing up (5/7 days)
my positioning flight still there too
I checked manually with my booking reference, it's simply gone.
what should I do? Contact them? Go to the airport tomorrow when my positioning flight will be and ask? I've of course print outs of all the E-Tickets..
the first round trip just got removed from my itin (due in 3 days)
the other two round trips still showing up (5/7 days)
my positioning flight still there too
I checked manually with my booking reference, it's simply gone.
what should I do? Contact them? Go to the airport tomorrow when my positioning flight will be and ask? I've of course print outs of all the E-Tickets..
May 19, 2011, 7:09 am
#3
Original Poster
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,448
Contacted them (fortunately realised in time)
They said it was weird and it was cancelled for "whatever reason", the booking agent simply had no clue.. said he reinstated the flights.. hopefully it will all come out well.. NOW I am quite panicking.. and usually I'm the calm type..
edit: it already does show up again under "Manage a booking". Not yet in my Skywards account, but that always took some time.
Hopefully solved now..
They said it was weird and it was cancelled for "whatever reason", the booking agent simply had no clue.. said he reinstated the flights.. hopefully it will all come out well.. NOW I am quite panicking.. and usually I'm the calm type..
edit: it already does show up again under "Manage a booking". Not yet in my Skywards account, but that always took some time.
Hopefully solved now..
May 19, 2011, 7:11 am
#4
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
Contacted them (fortunately realised in time)
They said it was weird and it was cancelled for "whatever reason", the booking agent simply had no clue.. said he reinstated the flights.. hopefully it will all come out well.. NOW I am quite panicking.. and usually I'm the calm type..
They said it was weird and it was cancelled for "whatever reason", the booking agent simply had no clue.. said he reinstated the flights.. hopefully it will all come out well.. NOW I am quite panicking.. and usually I'm the calm type..
Check online again whether reinstated... if not call them this is rare and when it does happen it can be a bad screwup.... See if they will FAX you a letter (scanned on email should be fine) confirming your flights
And you are gold so talk to the gold desk in DXB
May 19, 2011, 8:39 am
#5
Join Date: Nov 2009
Location: PDX
Programs: Don't think it matters...
Posts: 5,240
May 19, 2011, 1:44 pm
#7
Original Poster
Join Date: May 2009
Location: SIN (with a bit of ZRH sprinkled in)
Posts: 9,448
It's back now in Skywards account too 
So it was indeed just a mistake from an automatic routine, happy to know ^
Thanks everyone, really had quite a shock, tomorrow's going to start my little trip
So it was indeed just a mistake from an automatic routine, happy to know ^
Thanks everyone, really had quite a shock, tomorrow's going to start my little trip
May 19, 2011, 5:05 pm
#10
Join Date: Apr 2010
Posts: 280
Just curious - how would the fraudster benefit? I've had my credit card swiped before and used to buy airline tickets, but always wondered how people make money out of it - since you have to present some id (passport pretty much always) in order to fly?