Conflicted Information
Feb 23, 2010, 10:55 am
#1
Original Poster
Join Date: Oct 2009
Location: Mother Earth, truely!
Programs: IHG Spire, SPG Platinum, Hhonors Diamond, TK Gold, QR Platinum, WY Sinbad Gold, SV Alfursan Gold
Posts: 194
Conflicted Information
Booked on EK414, Expertflyer shows flight wide open in Economy. Emirates Online booking has up to 9 seats available in Economy, yet EK staff says that the flight is overbooked and I might have chance of a complimentary upgrade! I couldn't believe that, so i went and called reservations in DXB, they told me that Economy is wide open, then I went and found another EK staff, and he confirmed the previous EK staffs statement that the flight is overbooked and upgrades will happen. How could these different sources conflict each other in this way? I will find out in 3 hours when I board.
P.S. I favoured this flight thinking it was wide open and that I would have four seat for my self instead of wasting my miles. I base my decisions on Expertflyer, EK online and reservations call center as well as EK staff in the airport.
P.S. I favoured this flight thinking it was wide open and that I would have four seat for my self instead of wasting my miles. I base my decisions on Expertflyer, EK online and reservations call center as well as EK staff in the airport.
Feb 23, 2010, 12:41 pm
#2
Join Date: Aug 2008
Programs: EK Gold, EY Gold, BA Gold OW Emerald, A3 *G, SV Skyteam Elite
Posts: 972
You say you board the flight in 3h which implies it is an early morning flight. Does by any chance someone mixing up the dates, i.e. You perceive your flight is tonight on Tuesday night but practically it is Wed early morning?
Feb 23, 2010, 1:02 pm
#3
Original Poster
Join Date: Oct 2009
Location: Mother Earth, truely!
Programs: IHG Spire, SPG Platinum, Hhonors Diamond, TK Gold, QR Platinum, WY Sinbad Gold, SV Alfursan Gold
Posts: 194
I took care of that through out my searches.
Now Expertflyer shows Econonmy unavailable. 1:30 hrs to go
Feb 23, 2010, 1:30 pm
#4
Original Poster
Join Date: Oct 2009
Location: Mother Earth, truely!
Programs: IHG Spire, SPG Platinum, Hhonors Diamond, TK Gold, QR Platinum, WY Sinbad Gold, SV Alfursan Gold
Posts: 194
Results?
Complimentary Business Upgrade Recieved
EK staff was right
Expertflyer, EK online site and reservations call center were wrong, the flight was over booked.
It is good to mention that the latters also mislead me on a SYD to DXB flight where they showed a wide open flight but found a fully booked one.
I will rethink renewing my membership with Expertflyer, eventhough it may only show what ever EK system tells it to.
Complimentary Business Upgrade Recieved
EK staff was right
Expertflyer, EK online site and reservations call center were wrong, the flight was over booked.
It is good to mention that the latters also mislead me on a SYD to DXB flight where they showed a wide open flight but found a fully booked one.
I will rethink renewing my membership with Expertflyer, eventhough it may only show what ever EK system tells it to.
Feb 23, 2010, 4:50 pm
#5
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Expertflyer, EK online site and reservations call center were wrong, the flight was over booked.
It is good to mention that the latters also mislead me on a SYD to DXB flight where they showed a wide open flight but found a fully booked one.
I will rethink renewing my membership with Expertflyer, eventhough it may only show what ever EK system tells it to.
It is good to mention that the latters also mislead me on a SYD to DXB flight where they showed a wide open flight but found a fully booked one.
I will rethink renewing my membership with Expertflyer, eventhough it may only show what ever EK system tells it to.
Feb 24, 2010, 7:10 am
#6
Join Date: Dec 2000
Location: Nr. Zurich
Programs: LH SEN, IHG Platinum, Marriott Lifetime Gold
Posts: 1,610
I don't think it is consistent. I recently had a case where my travel agent was showing the flight full. I said that I was seeing it on Expertflyer as wide open. She said she would call EK and check. She came back 10 minutes later with a seat... So in this case, Expertflyer was well worth the subscription.