My LY Sega - Explains Again Why LY Is The Most Hated Airline
Dec 14, 2015, 12:55 am
#31
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
The funny part is thinking that LY will care about a DOT complaint. I had a valid EC 261 complaint against them for a cancelled flight from ZRH and they just laughed at me even after I filed the complaint - first they tried telling me that EC261 wasn't valid, only the Israeli law, since I'm an Israeli resident - except that under Israeli law I was due compensation as well!
Dec 16, 2015, 3:13 am
#32
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Dec 16, 2015, 11:40 am
#34
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Because I already gave power of attorney to one of the EC261 outsourcing firms that is allegedly going to sue them in Switzerland. Plus, I don't have the time or patience to deal with Israeli small claims.
Jan 20, 2016, 12:13 pm
#35
Join Date: Nov 2004
Location: DFW
Programs: AA (ExPlat).DL,UA Hertz (Pres Circle); Avis (First), Hilton (Diamond), Marriott (Gold)
Posts: 452
Sorry guys, Ilman is right. He had a confirmed seat; LY acknowledged that he did and he was confirmed. He legally is no different than somebody who booked directly with LY. He is entitled to DBC (Denied Boarding Compensation) - basically the airfare, and a free ticket, plus his incidentals, ex-United States; not sure what kind of compensation if it were in the other direction. Based on what the LY agent told him, he should also get an apology from LY and the agent should be disciplined. And I'm Jewish too. That part doesn't matter.
Jan 25, 2016, 3:55 pm
#37
Original Poster
Join Date: Aug 2014
Posts: 179
