Outbound Calling For Upgrades
Apr 21, 2015, 8:40 am
#1
Original Poster
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Outbound Calling For Upgrades
For the second time in the last few weeks I got a call today from El Al asking if I wanted to pay to upgrade my seat on my upcoming flight. Frankly, I find this annoying - if I wanted to upgrade, I'd call them and I told them to stop calling me.
Anyone else getting this sort of call? Wouldn't email be more effective? Is anyone dumb enough to say yes to this?
Anyone else getting this sort of call? Wouldn't email be more effective? Is anyone dumb enough to say yes to this?
Apr 21, 2015, 9:18 am
#2
Join Date: Nov 2009
Programs: LY-PL, A3-*G
Posts: 1,680
For the second time in the last few weeks I got a call today from El Al asking if I wanted to pay to upgrade my seat on my upcoming flight. Frankly, I find this annoying - if I wanted to upgrade, I'd call them and I told them to stop calling me.
Anyone else getting this sort of call? Wouldn't email be more effective? Is anyone dumb enough to say yes to this?
Anyone else getting this sort of call? Wouldn't email be more effective? Is anyone dumb enough to say yes to this?
Apr 21, 2015, 9:36 am
#4
Original Poster
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
That's complicated. Although I was Platinum last year and received a Gold card in the mail they somehow manually downgraded me to Silver in the computer because they decided I didn't fly enough last year (great loyalty program which will encourage me to be more loyal - not!).
I didn't bother asking even how much they were as I wasn't going to pay for them.
I didn't bother asking even how much they were as I wasn't going to pay for them.
Apr 21, 2015, 9:37 am
#5
Original Poster
Join Date: Apr 2009
Location: TLV
Programs: UA Platinum, Avis Chairman, Marriott Gold, Hilton Gold, GA Pilot
Posts: 3,225
Apr 23, 2015, 5:36 pm
#8
Join Date: Jul 2008
Programs: *A
Posts: 1,390
Apr 24, 2015, 2:09 am
#9
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Apr 25, 2015, 11:50 am
#10
Join Date: Jun 2004
Location: Israel (some of the time)
Programs: BA GGL, CCR; AF/KLM FB Silver; M&M LH FTL; LY GLD; HH Diamond; SPG Gold; A-Club Silver; Avis PCI
Posts: 2,054
Apr 26, 2015, 2:10 am
#11
FlyerTalk Evangelist
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Many airlines offer this (AA, DL, UA for sure) online. I've never seen an airline call though for an upgrade that hadn't been initially requested