Letter I sent to ELAL today voicing my fraustrations
#16
Join Date: May 2012
Location: AMS
Programs: BA KL LH Hilton Marriott
Posts: 1,233
The point was that the flight was delayed and you didn't get the correct information. All of the other gripes are irrelevant to this complaint. If the airline and its seats and aircraft are so bad then don't book them - they will soon get the mesage if their planes are empty.
#18
Join Date: Jun 2006
Location: Israel
Programs: Elal Silver, AirCanada Aeroplan, AA AAdvantage, KLM Flying Blue, Continental OnePass, Delta Skymiles
Posts: 529
I never use the airline websites to track arrival times they are almost never accurate, always use the airport website such as Ben Gurion or the other destination's airport website.
For heathrow use http://www.heathrowairport.com/fligh...light-arrivals
For flights to USA I use the real time flight tracker websites.
For heathrow use http://www.heathrowairport.com/fligh...light-arrivals
For flights to USA I use the real time flight tracker websites.
http://flightaware.com/live/flight/
which tracks flights not just in the US. Just now tracking my daughter flying Amman-Doha-Delhi-Katmandu