Letter to TSA Regarding Disabled Passenger Screening @ SBA
Jan 21, 2005, 4:37 pm
#1
Original Poster
Join Date: Nov 2000
Location: DFW
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Letter to TSA Regarding Disabled Passenger Screening @ SBA
Readers of this forum will be interested in some screening difficulties I had in Santa Barbara. The TSA would not screen me unless I was standing and not wearing shoes. A condition which is dangerous for me. I reported this to the Department of Homeland Security's Civil Rights Office
http://www.flyertalk.com/forum/showthread.php?t=392119
http://www.flyertalk.com/forum/showthread.php?t=392119
Jan 21, 2005, 7:32 pm
#2
Join Date: Mar 2003
Location: IAD
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Posts: 7,822
If they want my shoes off they're going to have to take them off for me. If they want me to stand, they can forget it. I can't do it. Maybe you should have told them you can't stand up?
I also have Neuropathy but without the Diabetes. (so far).
I also have Neuropathy but without the Diabetes. (so far).
Jan 21, 2005, 8:48 pm
#3
Join Date: Sep 2004
Location: DEN
Posts: 1,962
Originally Posted by DeafFlyer
If they want my shoes off they're going to have to take them off for me.
Jan 21, 2005, 9:41 pm
#4
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Originally Posted by DeafFlyer
If they want my shoes off they're going to have to take them off for me. If they want me to stand, they can forget it. I can't do it. Maybe you should have told them you can't stand up?
I also have Neuropathy but without the Diabetes. (so far).
I also have Neuropathy but without the Diabetes. (so far).
I don't have a problem getting my shoes off and on, so if letting them x-ray them will get me on my way faster, I'm okay with doing it. But maybe making these guys follow their own rules is *really* the right thing to do....
MSY, my home airport, is a "shoe carnival" airport. The screeners know me, but every week, I walk through the detector, don't set off the alarm, and they send me over for secondary screening....
Jan 22, 2005, 4:23 am
#5
Join Date: Aug 2004
Location: Brighton England
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When i took my disabled father over in November, who also has speech difficulties, he was handled very well at PHX after i explained his circumstances and was not asked to stand.
My only concern was that i was not allowed to wait within 30 feet of him, and therefore alleviate any concerns he may have been having. There seemed no reason to keep me so far away as i had allready been screened.
My only concern was that i was not allowed to wait within 30 feet of him, and therefore alleviate any concerns he may have been having. There seemed no reason to keep me so far away as i had allready been screened.
Jan 22, 2005, 7:09 am
#6
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Originally Posted by Gatwick Alan
When i took my disabled father over in November, who also has speech difficulties, he was handled very well at PHX after i explained his circumstances and was not asked to stand.
My only concern was that i was not allowed to wait within 30 feet of him, and therefore alleviate any concerns he may have been having. There seemed no reason to keep me so far away as i had allready been screened.
My only concern was that i was not allowed to wait within 30 feet of him, and therefore alleviate any concerns he may have been having. There seemed no reason to keep me so far away as i had allready been screened.
Originally Posted by TSA Tips for the Screening Process
Your companion or assistant may accompany you during the private screening to provide you with assistance.
Jan 23, 2005, 2:39 pm
#7
Join Date: Mar 2003
Location: IAD
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Posts: 7,822
Originally Posted by Katja
They don't want your shoes off? They always want my shoes off (I can't stand either). They take my shoes away, x-ray them, and then depending on how coordinated I am that day, either I or the TSA agent put them back on again.
Jan 29, 2005, 8:38 am
#9
Join Date: Mar 2003
Location: IAD
Programs: United MP
Posts: 7,822
I need to be clear though, that I really can't get them off. When they see my right arm, it's obvious. I think you should try, but if they don't believe you, don't argue, just show them how difficult it is. If you can get them on or off yourself, it's best to be honest.