Go Back   FlyerTalk Forums > Travel&Dining > DiningBuzz!

Reply
 
Thread Tools
Old Aug 6, 09, 8:35 am   #1
 
Join Date: Jul 2003
Location: Beantown Emeritus; Red Sox Nation in perpetuity
Programs: Caldea.ad advantage
Posts: 3,246
Thumbs down Wine List Bait and Switch

I searched for a devoted thread on this topic, but could not find one.

Of late, I have noticed with increasing regularity upscale restaurants listing a particularly good wine, only to come to the table with one of a different year. The first few times, I ignored it. However, it appears increasingly routine.

This is not always a major problem; mass producers' wines may not substantively vary by a year or two. However, there is clear difference between a 2007 and 2004 Rioja, for example. There is probably a difference in price as well. Of course, it is difficult to know.

I usually point out the discrepancy to the server. A few times, I have been challenged on my veracity. Others, I am met with a shrug and an offer to see the wine list again. The servers usually have no information on different pricing.

In the interest of sharing information with others, two restaurants who did this to me recently were:

Melange, Ann Arbor, MI
Dusty's Cellar, Okemos, MI

What say you?
PHLbuddy is offline   Reply With Quote
Old Aug 6, 09, 11:33 am   #2
FlyerTalk Evangelist
 
Join Date: Feb 2000
Location: Easton, CT, USA
Programs: ua prem exec, Former hilton diamond
Posts: 15,317
I have seen it with much more frequency lately, and I hate it.

I don't mind if they come and say "sorry sir, we are out of the 2003 but have this 2004 that is similar" and go on to describe the differences, and let me decide, but I totally don't get how any decent restaurant will come to your table with a bottle a year or two different (usually later) and think you won't care.

There are also times I'll ask if they have other years and get one of each and we will enjoy comparing the two at the table, but that's a totally different issue then them switching on us.
__________________
Mike Cordelli mike@cordelli.com
cordelli is online now   Reply With Quote
Old Aug 6, 09, 12:02 pm   #3
 
Join Date: Apr 2009
Location: LAX
Programs: UA 1K, CO , DL , Amex Platinum , Hertz Gold , National Emerald , Hyatt Gold Passport , SPG Gold
Posts: 452
Quote:
Originally Posted by PHLbuddy View Post
I searched for a devoted thread on this topic, but could not find one.

Regardless of the type of dining experience. I feel if a Vintage Date is quoted on the list thats the wine that should be presented. If not, I would send it back and start again. Its just that if they are not paying attention to the list and its contents. I am further concerned by the inventory and wine service as well. JMTC..

Of late, I have noticed with increasing regularity upscale restaurants listing a particularly good wine, only to come to the table with one of a different year. The first few times, I ignored it. However, it appears increasingly routine.

This is not always a major problem; mass producers' wines may not substantively vary by a year or two. However, there is clear difference between a 2007 and 2004 Rioja, for example. There is probably a difference in price as well. Of course, it is difficult to know.

I usually point out the discrepancy to the server. A few times, I have been challenged on my veracity. Others, I am met with a shrug and an offer to see the wine list again. The servers usually have no information on different pricing.

In the interest of sharing information with others, two restaurants who did this to me recently were:

Melange, Ann Arbor, MI
Dusty's Cellar, Okemos, MI

What say you?
Flying Machine is offline   Reply With Quote
Old Aug 6, 09, 12:12 pm   #4
FlyerTalk Evangelist
 
Join Date: Aug 2000
Location: EZE (Buenos Aires)
Programs: Seņor Malbec
Posts: 45,214
Its a practice that should be reported to the Better Business Bureau...

For some regions like the above mentioned and also Bordeaux, the price differences can be huge. As far as Im concerned, even in more stable vintage regions like most new world wines, when you are dealing in the best wines vintages DO matter.

In Buenos Aires, one of the most flagrant infractors in this department is Cabania las Lilas.... and also some of the Fine Dining restaurants of the 5 Star Hotels are in on the same action.
__________________
Come to Argentina & try the Wines from the RIGHT side of the Andes...
Visit Terroir Fine Wines - www.terroir.com.ar
Gaucho100K is offline   Reply With Quote
Old Aug 6, 09, 12:16 pm   #5
 
Join Date: Sep 2005
Location: Not where we would like to be :)
Programs: Signor Mucci, DL GM, HH Diamond
Posts: 1,819
I had this happen at Emeril's (not his Tchoup Chop restaurant which is much better) in Orlando. Not only did they bring the wrong year they brought a HOT bottle and then tried to say that it was normal for bottles of white wine to be above room temperature. Needless to say there was no tip for the server however I did contact the Regional Director and passed on what transpired.
__________________
Every artist was first an amateur. - Ralph Waldo Emerson
Italy98 is online now   Reply With Quote
Old Aug 6, 09, 12:45 pm   #6
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 13,718
Most places around here would notice AND apologize before opening an incorrect bottle, and let the diner decide. In limited instance where no one had noticed until it was open, I received a profuse apology and offer to do something about it (which I declined, but they probably comped the dessert or something). I've also had restaurants say they are out of the X as ordered, but will replace it with Y which is a higher value at the price of X, and if you don't like it, just send it back.

Many of the small mid to nice range places in my area have real waiters who know their wine lists, as opposed to formulaic servers who will serve whatever bottle comes out of Bin #15, as if it was a candy bar in a vending machine.
Eastbay1K is offline   Reply With Quote
Old Aug 6, 09, 12:54 pm   #7
 
Join Date: May 2007
Location: San Diego
Programs: UA 1K, HH Gold, SPG Gold
Posts: 3,542
Had it happen only once or twice lately, and it was immediately noticed by myself or someone in my party. The servers were apologetic and brought the manager over to discuss swapping it for something else (if it was already opened) or to discuss a different bottle that would achieve the same results. This has never happened to me in a place with a proper Sommelier or Wine Captain.
__________________
BoyAreMyArmsTired:
My favourite saying is "Beauty fades, but stupid lasts forever"
UCBeau is offline   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 6:01 pm.




SEO by vBSEO 3.2.0