Joe's Crab Shack Drops Tipping [UPDATE: Policy now abandoned]
#16
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 21,530
I did the same thing once; horrible service and terrible manager. The waiter made sure to stand by the door as we were leaving and told us never to come back again. Not a difficult hardship when there are so many better places to eat in Vail.
Last edited by pseudoswede; Nov 12, 2015 at 8:30 am
#17
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,156
In addition, the servers will have no incentive to provide good service..
#18
Join Date: Mar 2005
Programs: UA MP
Posts: 1,658
Good, as long as they state that tips are no longer necessary (on the menu, for example).
Tipping has apparently gotten crazy (I live overseas) - when I was young it was 15%, and when I was in uni I would tip the Papa John's guy 25% or so as it was like $10, plus they knew me. I see people talking about 18% or 20% - honestly, just pay the servers a reasonable wage. Also, tipping at events/bars is also crazy as the bartender poured me a drink that took all of 30 seconds.
Tipping has apparently gotten crazy (I live overseas) - when I was young it was 15%, and when I was in uni I would tip the Papa John's guy 25% or so as it was like $10, plus they knew me. I see people talking about 18% or 20% - honestly, just pay the servers a reasonable wage. Also, tipping at events/bars is also crazy as the bartender poured me a drink that took all of 30 seconds.
#19
FlyerTalk Evangelist
Join Date: Sep 2003
Location: HH Diamond, Marriott Gold, IHG Gold, Hyatt something
Posts: 33,533
Seems like a slave owners mentality, when faced with freeing the slaves.
#21
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium
Posts: 15,347
every place adjusts prices from time to time.
a wage that plenty of people will be willing to sign up. Also, someone who operates on tips may be tempted to comp a drink or other spiff just to garner a nicer tip. Mystery Diners on Food Network showcases this. That behavior no longer is incentivized.
a wage that plenty of people will be willing to sign up. Also, someone who operates on tips may be tempted to comp a drink or other spiff just to garner a nicer tip. Mystery Diners on Food Network showcases this. That behavior no longer is incentivized.
#24
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
What you don't want as an owner is comping to get tips. Which is just a nice way of saying embezzlement.
#26
Join Date: Jan 2003
Posts: 3,784
I think it is a win-win.. for the restaurant chain. I am pretty sure $2 + tip is actually better than $12 per hour here in So Cal. In 'n Out workers with no working experience get $11 an hour here. A waiter in JCS will probably wait on 3+ tables of 2 to 4 an hour dinner time and getting $8 to $15 in tips per table. So that would be minimum $24 + $2 = $26 per hour.
What it means is that the good waiters/waitresses will go work in other restaurants and the new inexperienced waiters/waitresses will take over the $12 per hour jobs. The restaurants will get more business because of the unpaid advertising from the media. Good move JCS!
What it means is that the good waiters/waitresses will go work in other restaurants and the new inexperienced waiters/waitresses will take over the $12 per hour jobs. The restaurants will get more business because of the unpaid advertising from the media. Good move JCS!
#28
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
That's a time I would have put a lot of effort into posting a review on every site I could think of.
#29
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
I think it is a win-win.. for the restaurant chain. I am pretty sure $2 + tip is actually better than $12 per hour here in So Cal. In 'n Out workers with no working experience get $11 an hour here. A waiter in JCS will probably wait on 3+ tables of 2 to 4 an hour dinner time and getting $8 to $15 in tips per table. So that would be minimum $24 + $2 = $26 per hour.
What it means is that the good waiters/waitresses will go work in other restaurants and the new inexperienced waiters/waitresses will take over the $12 per hour jobs. The restaurants will get more business because of the unpaid advertising from the media. Good move JCS!
What it means is that the good waiters/waitresses will go work in other restaurants and the new inexperienced waiters/waitresses will take over the $12 per hour jobs. The restaurants will get more business because of the unpaid advertising from the media. Good move JCS!