Lectures from the waitstaff
#16
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,900
A view from the other side of the napkin:
http://www.nytimes.com/2015/08/23/op...ml?ref=opinion
What timing!
A member of our party was once told by a waiter at the Topnotch at Stowe (yeah, I know zero Michelin stars) that the soup du jour was in fact, "soup of the day." What a jerk.
Jim
http://www.nytimes.com/2015/08/23/op...ml?ref=opinion
What timing!
A member of our party was once told by a waiter at the Topnotch at Stowe (yeah, I know zero Michelin stars) that the soup du jour was in fact, "soup of the day." What a jerk.
Jim
#17
Join Date: May 1998
Location: Salt Lake City, Utah USA
Programs: DL 2MM/PM, HH LT <>, Amex Plat
Posts: 1,283
Well, when you're in a fancy, 'gourmette' resto you don't want 'soup d'hier.'
The remark I overheard was delivered with a sneer. The question you relayed should be borne with grace and tact by long suffering wait staff.
Jim
The remark I overheard was delivered with a sneer. The question you relayed should be borne with grace and tact by long suffering wait staff.
Jim
#18
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
chit, a digital dossier we keep on every guest, new or old. Who are these people? V.I.P.? (“Soigné” is the preferred term.) It’s the first seating, so I know they’re not, but I check anyway. Have they been here before? Do they have a water preference? Food allergies? Likes? Dislikes? Spend big on wine?
A slight wiggle of my fingers behind my back means bubbles; a slashing motion, still; a twist of the fist, ice water.
You couldn’t turn the bird around, which felt natural to do, because the cavity could never face the guest.
A slight wiggle of my fingers behind my back means bubbles; a slashing motion, still; a twist of the fist, ice water.
You couldn’t turn the bird around, which felt natural to do, because the cavity could never face the guest.
http://observer.com/2015/08/dinner-a...-madison-park/
#19
Join Date: Sep 2008
Posts: 7,875
I guess the attitude of the waiter is poor but it is acceptable from other posters.
#20
Join Date: Jun 2004
Location: STL
Programs: WN or DL; Hyatt or Wyndham
Posts: 1,073
#21
Join Date: Nov 2011
Location: California
Posts: 2,731
Also, it was lunch, FWIW. I wouldn't order soup for dinner.
Last edited by fwoomp; Aug 27, 2015 at 2:44 pm
#22
Join Date: Jun 2004
Location: STL
Programs: WN or DL; Hyatt or Wyndham
Posts: 1,073
Ha! No, it was onion, so the crumbs would have just sat atop the cheese in a sad little pile. However, considering it basically had a mini-sandwich in it (bread under a thick blanket of cheese), I would say it counted.
Also, it was lunch, FWIW. I wouldn't order soup for dinner.
Also, it was lunch, FWIW. I wouldn't order soup for dinner.
#23
Join Date: Nov 2011
Location: California
Posts: 2,731
But yes, it's just "onion soup" on the menu there.
#24
Join Date: Dec 2004
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Titanium
Posts: 4,423
Do others have good examples of waitstaff giving you a lecture or being arrogant?
I was just at a 2 star Michelin restaurant in London. Great food and great service, except:
the first incident was when a server came over mid-course and told me I was using the wrong piece of cutlery for the course I was on and suggested I should change. hmm - it was working OK for me!
then I spilled a tiny drop of sauce onto the tablecloth in front of my plate - maybe the size of a pencil eraser. A server came over with a napkin and made a huge show of placing it over the spot. No discretion, and I felt like I was put on display.
I was just at a 2 star Michelin restaurant in London. Great food and great service, except:
the first incident was when a server came over mid-course and told me I was using the wrong piece of cutlery for the course I was on and suggested I should change. hmm - it was working OK for me!
then I spilled a tiny drop of sauce onto the tablecloth in front of my plate - maybe the size of a pencil eraser. A server came over with a napkin and made a huge show of placing it over the spot. No discretion, and I felt like I was put on display.
#26
FlyerTalk Evangelist
Join Date: Feb 2005
Location: RSE
Programs: AA Exp|VA Platinum
Posts: 15,503
It was supposed to be fish but had I been told it was trout then I wouldn't have ordered it in the beginning. I know assumptions make me an *ss but the chef wasn't very tactful for a 5-star hotel staff member. There's better ways than coming out and confronting a valued guest of the hotel. I don't see a problem with asking for something I didn't like to be changed.
#27
Join Date: Aug 2005
Posts: 3,438
Lectures from the waitstaff
Definitely would be helpful to know which restaurant we're talking about. I was at Restaurant Gordon Ramsay recently and noticed something similar. Utterly overbearing waitstaff, taking intrusiveness to a new level
#28
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
#29
Join Date: Jun 2007
Posts: 413
I don't know why but service staff who work in establishments frequented by the more affluent clientelle think they are one of them
The meet and greet guy at 5 star london hotels. Doesn't matter what hotel you work at , your still the git who opens doors for people for a living !
a waitperson at a michellin star restaurant is still just a waitperson
not looking down on those professionals, but just stop acting that you are better than you are
The meet and greet guy at 5 star london hotels. Doesn't matter what hotel you work at , your still the git who opens doors for people for a living !
a waitperson at a michellin star restaurant is still just a waitperson
not looking down on those professionals, but just stop acting that you are better than you are
#30
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,952
Like others have said, I'd like to know what restaurant this was -- not so that I would avoid the place myself next time, but perhaps it gives context into why the waiter behaved the way they did.
I've been to restaurants where every detail of the meal was meticulously planned, including the right types of flat and silverware. I've also been to Texas barbecue where only knife is provided, no fork, and they proudly say so on the blackboard. I guess both instances can be interpreted as "snooty" in their own right. Or, there are more reasons behind them such that, whether you agree with them or not, that's the way they want their food to be eaten.
Could the waiter be actually providing "service"? A stained tablecloth might be interpreted as a distraction from the food, and the waiter might be reprimanded if they overlooked it. Some diners do complain about inattentive waitstaff for a matter like this. I personally don't like excessive "service" like that, but some chefs demand it from their waitstaff.
Again, I'm inclined to believe that there is more context behind your observations, but still, sorry to hear that your experience was made unpleasant by them.
I've been to restaurants where every detail of the meal was meticulously planned, including the right types of flat and silverware. I've also been to Texas barbecue where only knife is provided, no fork, and they proudly say so on the blackboard. I guess both instances can be interpreted as "snooty" in their own right. Or, there are more reasons behind them such that, whether you agree with them or not, that's the way they want their food to be eaten.
Again, I'm inclined to believe that there is more context behind your observations, but still, sorry to hear that your experience was made unpleasant by them.