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Old Nov 19, 2015, 4:33 pm
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My annual fee was automatically refunded

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Old Nov 27, 2015, 7:21 pm
  #31  
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Originally Posted by mia
Thanks. I am out of ideas on this one.
Either they're going to kill the cards completely for everyone or the initial AF credits were actually a mistake after all (and were given to everyone else out of fairness). Whatever the case, an AF credit is always one of the best forms of retention offer.
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Old Nov 28, 2015, 2:38 am
  #32  
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Diners Club says:

Due to an error on our part in not disclosing that the fee was to be charged, it has been credited back to you as a courtesy. Please take this gesture as our apology for not informing you that the fee was to be charged
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Old Nov 28, 2015, 2:42 am
  #33  
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Originally Posted by mia
Diners Club says:
Response via SM? I didn't see it posted on their site at first glance.
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Old Nov 28, 2015, 12:53 pm
  #34  
 
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It was very nice of them to refund it to all eventually
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Old Nov 28, 2015, 6:45 pm
  #35  
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Originally Posted by tmiw
Response via SM?
Yes.
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Old Nov 29, 2015, 7:03 pm
  #36  
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Well, I didn't get a refund of my annual fee of $95. I have a regular card that I've had since 1994 ("professional"?). It was charged formally on October 30, 2015. The statement closed mid-November, and is due in mid-December.
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Old Nov 29, 2015, 7:49 pm
  #37  
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Originally Posted by DivMiler
Well, I didn't get a refund of my annual fee of $95. I have a regular card that I've had since 1994 ("professional"?). It was charged formally on October 30, 2015. The statement closed mid-November, and is due in mid-December.
I think the billing mistake was just on the consumer cards, not the others. Though it is weird that they think the lack of pre-notification is a problem--Chase never notified me before charging me the AF for instance (unless it's in the bill PDF that I don't normally look at).
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Old Nov 30, 2015, 9:34 am
  #38  
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Citi includes a notice like this on PDF/printed statements:

Your account has an annual membership fee of $450.00 which will appear on
your next billing statement.
...but I do not specifically recall other issuers doing the same.
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Old Nov 30, 2015, 12:24 pm
  #39  
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Originally Posted by mia
Citi includes a notice like this on PDF/printed statements:



...but I do not specifically recall other issuers doing the same.
Just checked my CSP's statements and Chase seems to do that as well. It does seem to be a bit silly to have to disclose yearly though since the AF was disclosed during the app process, but I'm not going to complain about getting it waived.
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Old Nov 30, 2015, 12:37 pm
  #40  
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Originally Posted by sdsearch
Huh? My professional card AF has been $95 for years. Is yours $75, or did you only get an adjustment of $75 on your $95?
My AF is $75. Always has been (since the 90s). This is a corporate account - I have two cards, one says "corporate", the other "professional". Both are on same CR account.
Actually, it might be wrong to call the charge "Annual Fee", item on the statement says: "Club Rewards Fee $75.00"
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Old Nov 30, 2015, 1:51 pm
  #41  
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Originally Posted by ylv
...might be wrong to call the charge "Annual Fee", item on the statement says: "Club Rewards Fee $75.00"
I think your employer pays the fee (if any) for the Corporate card itself, and you pay $75 to participate in Club Rewards. Do you also pay a fee for the Professional card?
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Old Dec 1, 2015, 9:57 am
  #42  
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Originally Posted by mia
I think your employer pays the fee (if any) for the Corporate card itself, and you pay $75 to participate in Club Rewards. Do you also pay a fee for the Professional card?
You're probably right. I get corporate card for free (at least for me), but no points for spend unless I also apply for professional, in which case I get CR points for spend on both cards and $75 fee.
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Old Dec 1, 2015, 12:45 pm
  #43  
 
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my annual fee's got billed this week, did you have to send a message to get it refunded then or did it just happen? I hope I get mine refunded too!
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Old Dec 1, 2015, 6:30 pm
  #44  
 
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Originally Posted by rymetymeuk
my annual fee's got billed this week, did you have to send a message to get it refunded then or did it just happen? I hope I get mine refunded too!
Automatic refund
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Old Dec 2, 2015, 2:07 pm
  #45  
 
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I was notified of my annual fee in my statement before I was charged, so I suppose no automatic refund for me.
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