Diners Club Elite at Target: AFT, fraud alerts
Feb 11, 2015, 11:37 am
#181
Join Date: Oct 2014
Programs: All of them
Posts: 1,664
Feb 11, 2015, 11:52 am
#182
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Reopen what???
Most of the mess seems to be with the $300 card. If they decide to ditch the $300 card (at least in its original implementation of 3x points in certain categories with no caps), it might not be that hard to reopen just the basic $95 Consumer card.
But first they have to figure out, based on their expriences with the original implmentation of the $300 card, how exactly to change things going forward. (And those of us who have had a Diners Club US card since the Citi days through the transition to BMO know from experience how slow BMO is at everything about DC.)
Most of the mess seems to be with the $300 card. If they decide to ditch the $300 card (at least in its original implementation of 3x points in certain categories with no caps), it might not be that hard to reopen just the basic $95 Consumer card.
But first they have to figure out, based on their expriences with the original implmentation of the $300 card, how exactly to change things going forward. (And those of us who have had a Diners Club US card since the Citi days through the transition to BMO know from experience how slow BMO is at everything about DC.)
Feb 11, 2015, 11:56 am
#183
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,507
Reopen what???
Most of the mess seems to be with the $300 card. If they decide to ditch the $300 card (at least in its original implementation of 3x points in certain categories with no caps), it might not be that hard to reopen just the basic $95 Consumer card.
But first they have to figure out, based on their expriences with the original implmentation of the $300 card, how exactly to change things going forward. (And those of us who have had a Diners Club US card since the Citi days through the transition to BMO know from experience how slow BMO is at everything about DC.)
Most of the mess seems to be with the $300 card. If they decide to ditch the $300 card (at least in its original implementation of 3x points in certain categories with no caps), it might not be that hard to reopen just the basic $95 Consumer card.
But first they have to figure out, based on their expriences with the original implmentation of the $300 card, how exactly to change things going forward. (And those of us who have had a Diners Club US card since the Citi days through the transition to BMO know from experience how slow BMO is at everything about DC.)
Feb 11, 2015, 4:18 pm
#185
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
http://www.flyertalk.com/forum/diner...mer-cards.html
Diners Club's charge card legacy is as a T&E (Travel & Entertainment) card, a la Amex charge cards. But what target audience they had in mind for their consumer credit cards, that I'm less clear on. (And NYCRuss's suggestion seemed to be based on the assumption that the target audience for the consumer credit cards is similar to that of the charge card.)
Feb 17, 2015, 2:41 pm
#186
Join Date: Sep 2013
Location: PHL
Posts: 65
The incompetence continues...
I got my refund check today from Diner's Club (closed my account after being locked for two months).
I also received a second refund check! Hooray! windfall!
And now I have to sort this out with them. I've wasted so much time on the phone with BMO by this point.
I also received a second refund check! Hooray! windfall!
And now I have to sort this out with them. I've wasted so much time on the phone with BMO by this point.
Feb 17, 2015, 8:54 pm
#187
Join Date: Apr 2012
Location: DFW
Posts: 80
Same here! I also have 2 $300 checks. I am simply planning to cash one check in and putting the other in a drawer. I'll call them about a month later so they can't void the checks anymore and tell them about the situation. I'm afraid that if I tell them about the double checks and try to sort it out, they'll mess things up and I'll never receive the money.
Feb 18, 2015, 12:46 pm
#189
Join Date: Sep 2013
Location: PHL
Posts: 65
I'm also waiting on this letter (despite having received refunds). Can't wait til I hit the 30 day mark, because my patience has worn very very thin.
Feb 18, 2015, 1:40 pm
#190
Join Date: Aug 2013
Posts: 1,710
I have neither my check (no balance when closed) nor my letter. Even though I was closed weeks ago now. BMO customer service and organization is just stunning....
Mar 7, 2015, 1:30 pm
#192
Join Date: Jul 2001
Posts: 1,751
After 2.5+ months of total silence from Diners since shutting me down I finally got this letter in the mail from them today, hopefully the image is large enough that you can read it.
Last edited by yanxfann; Mar 7, 2015 at 1:42 pm
Mar 7, 2015, 2:50 pm
#193
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Mar 7, 2015, 3:21 pm
#194
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524
Yeah, that is extremely generic. That's more like a real shutdown letter (compared to others floating around that people are making up for RedBird, etc). I haven't gotten mine yet. I hope this card becomes available to apply for again some day so that wife and I can sign up again and this time do a bit slower to maybe keep longer.
