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Old Sep 14, 12, 8:59 am   #1
mia
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Diners (USA) improvements made by BMO

There has been discussion of unfavorable changes, but here are some benefits of the ownership change:

  • Issue supplementary cards for unrelated persons. Citi flatly (rudely) refused, twice, to issue a card to my assistant, but BMO didn't question it.
  • Added EMV Chip & PIN plus RFID payment technology to card.
  • Eliminated excise tax recovery fee on transfers to airline partners.
  • Club Rewards online balance is updated daily.


The network operator, Diners Club International (Discover) has also:
  • Greatly expanded the airline lounge network. The USA coverage is still small, but has expanded from two airports to a dozen.
  • Created smartphone application, which was updated this week.
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Old Oct 3, 12, 11:25 am   #2
 
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Personally, I think the BMO Diner's Club looks ugly! I prefer the old vision.

Last edited by mia; Oct 3, 12 at 6:05 pm. Reason: Remove cross-posted off-topic questions
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Old Oct 3, 12, 2:31 pm   #3
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Personally, I think the BMO Diner's Club looks ugly! I prefer the old vision.
I think the chip is visually beautiful, and furthermore it has saved me in two situations so far (in Europe) where no other (ie, non-chip) card worked.

So since it's only the BMO verison that has the chip, I prefer the new version.

Were their old graphics even compatible with the (necessary) placement of the chip?
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Old Oct 3, 12, 3:09 pm   #4
 
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Quote:
Originally Posted by mia View Post
There has been discussion of unfavorable changes, but here are some benefits of the ownership change:

The network operator, Diners Club International (Discover) has also:
  • Greatly expanded the airline lounge network. The USA coverage is still small, but has expanded from two airports to a dozen.

Hmmm.....that had me take another look at the airport lounges list.....

At ORD, LAX and JFK(?) the DC lounges are in the international terminals, as would be expected......

Which places might be helpful for us USA-domestic fliers? Here's a few that looked good to me.....

Dallas-DFW near Gate D-22 should be quite useful, since that is the newest AA terminal....but it closes at 6pm or 7:30pm on various days

Nashville-BNA at both gate B9 and C10.....that's wonderful coverage at this medium-size airport.....if I was based there, a DC card would be #1 choice
(looks like a local organization has taken-over operation of the former AA club room)

Las Vegas-LAS....both Term 1 & 3, open until 2am......wow, that makes sense there!!!!

Orlando....but only at Sanford airport?!?!?!? Well, that will make flying Allegiant so much nicer!
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Old Oct 3, 12, 6:21 pm   #5
mia
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Quote:
Originally Posted by sdsearch View Post
Were their old graphics even compatible with the (necessary) placement of the chip?
Yes. Only the word "Professional" would need to have been moved to place the chip directly above 5528. I do agree that the previous design was more attractive:

Flat projection of the earth's continents covered the entire face.
Use of black script, rather than white, was more legible.

I don't mind the change from mettallic silver to Champagne finish. Silver color cards are common.
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Old Dec 4, 12, 4:42 pm   #6
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Originally Posted by mia View Post
...[*]Eliminated excise tax recovery fee on transfers to airline partners...
Thanks for posting this thread. I don't know how I missed that change (perhaps I was just focusing on the negative aspects of the change), but I just found out, earlier today. The elimination of those fees will encourage me to use the card more.
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Old Dec 4, 12, 9:57 pm   #7
 
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I think an improvement would be if they started accepting applications for new cards.
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Old Jan 9, 13, 3:23 pm   #8
 
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I think an improvement would be if they started accepting applications for new cards.
Why bother? The DC lounges seem to all be on Priority Pass. I lurk by this forum every 6 months or so to see if there is any earthly reason to want a DC. So far, not excited.

I have had Discover since it was a Sears Roebuck card. Useta' be my main, but their rewards have been surpassed by others. I hope for a Discover/DC that will make it my main again. I hope for world peace too....
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Old Jan 9, 13, 3:48 pm   #9
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Originally Posted by scubadiver View Post
. I hope for a Discover/DC that will make it my main again. ....
Diners Club Cards issued in Canada and the USA have very little connection with Discover, aside from using the lounge network. The are not issued by Discover, transactions are not processed on the Discover network.
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Old Jan 9, 13, 4:24 pm   #10
 
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Why bother?
Because it's one of the only US issued credit cards that's available in chip-and-PIN format.
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Old Jan 9, 13, 11:29 pm   #11
 
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I think an improvement would be if they started accepting applications for new cards.
I had heard from their Corporate Sales Department that they are going to start accepting application in the first quarter of 2013.
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Old Mar 7, 13, 9:29 am   #12
 
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I love the off shore call center for Carte Blanche holders!! That is just brilliant BMO!! You're best clients getting the worst support.

Even Citi kept it in Florida where phones were answered live by an agent on the second or third ring, rather than the IVR.
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