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Old Apr 13, 09, 9:18 am   #136
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Quote:
Originally Posted by wideawakeinatl View Post
....Conclusion:
This is the best (US airline) seat to Hawaii.
Have you flown Continental BusinessFirst?
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Old Apr 13, 09, 9:29 am   #137
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Originally Posted by wideawakeinatl View Post
Okay, so here is my 10 second review...
Can we have a five second review of the wine offered on the flight?

Were the Delta signature cocktails offered in addition to the Mai Tai?
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Old Apr 13, 09, 9:29 am   #138
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Originally Posted by KeaauFlyer View Post
If the load factors on the 744 to HNL don't work out for profitable year-round service, what do some of you knowledgable folks suppose the fall-back aircraft would be?
A replica of the plane the Wright brothers flew at Kitty Hawk
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Old Apr 13, 09, 9:39 am   #139
 
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Quote:
Originally Posted by Robert Leach View Post
Can we have a five second review of the wine offered on the flight?

Were the Delta signature cocktails offered in addition to the Mai Tai?
I'll post a more robust review later this evening of my experience yesterday, but:

Wines - ala domestic service - one red (Shiraz), one white (Chardonnay) - nothing special, but they weren't mouthwash either..

No mention of the signature cocktails, and I didn't ask for one. They DID have Woodford Reserve, so I suppose they may have had them (the crew was unfamiliar with Woodford)

I have noticed that the Manhattan signature cocktail mix has dissappeared - shame because I liked it, but I think they had trouble with them going bad (I had one that went bad/sour and it wasn't pretty)
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Old Apr 13, 09, 9:40 am   #140
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Quote:
Originally Posted by wideawakeinatl View Post
The service was standard DL domestic; 90 minutes into the flight the cabin was offered a pasta or the short rib meal.
I love the short ribs.
Quote:
Originally Posted by wideawakeinatl View Post
Very soon (too soon for me) they were coming back down the aisle with the sundaes.
Nothing standard DL domestic about that.
Quote:
Originally Posted by wideawakeinatl View Post
Outside of the meals, the crew made several passes with the NW int'l snack basket featuring pretzel chips, apples, bananas, Twix bars and peanuts.
Is this just THE snack basket? There is nothing particularly NW or international about it, right?
Quote:
Originally Posted by wideawakeinatl View Post
PROS:
Great WBC seat, terrific service, good AVOD and in seat power outlet.
Sounds great to me.
Quote:
Originally Posted by wideawakeinatl View Post
CONS:
I think everyone on this board was hoping DL would be stepping up their catering game on this route, sadly that was not the case today.
Actually no....everyone wasn't hoping this. The food that you describe is fine. It has extras....including a sundae and a second meal/snack. That is fine with me and they can spend their money someplace else making money or actually making a profit.
Quote:
Originally Posted by wideawakeinatl View Post
Also, the return flight from HNL leaves earlier than I would like. You lose most of that day and get into Atlanta at a slow time for most connections. Pushing the flight back even one hour later would make a big difference IMHO.
Actually I think both directions leave too early. You have to leave pretty damn early to make a connection to this flight. I would guess that some markets can't do it at all. For what, a 1:30 PM arrival? And you are right the 5:30 AM return is just about silly.
Quote:
Originally Posted by wideawakeinatl View Post
Conclusion:
This is the best (US airline) seat to Hawaii.
Thanks for sharing your opinion.

Quote:
Originally Posted by bocastephen View Post
Have you flown Continental BusinessFirst?
Have you flown in the Delta one? We know wideawakeinatl won't have the same opinion as you will but is it OK if he has one?
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Old Apr 13, 09, 10:29 am   #141
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Quote:
Originally Posted by bocastephen View Post
Have you flown Continental BusinessFirst?
I love CO and BusinessFirst, but the 767 seats to Hawaii aren't particularly impressive. And while I've never flown the NW WBC seats, based on the specifications, they should be better seats, unless you flat out have an aversion to the angled-flat type of seats.

Quote:
Originally Posted by indufan View Post
Actually no....everyone wasn't hoping this. The food that you describe is fine. It has extras....including a sundae and a second meal/snack. That is fine with me and they can spend their money someplace else making money or actually making a profit.
That's just silliness, unless you are a shareholder, in which case I guess it's fine. I could care less whether DL makes a profit, but if I pay for a first class seat, I want first class service, including catering, and this just didn't sound impressive.
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Old Apr 13, 09, 12:01 pm   #142
 
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Do you just want some caviar served to you on a gold platter? Can I escort you from the gate to your car? What else can you really ask for? I think you are getting a lot already. I think there is enough already for your trip to Hawaii! Look at the other flights to Hawaii. None of them have WBC/BE seats, they don't even get Personal IFE.
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Old Apr 13, 09, 12:33 pm   #143
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Quote:
Originally Posted by ijgordon View Post
That's just silliness, unless you are a shareholder, in which case I guess it's fine. I could care less whether DL makes a profit, but if I pay for a first class seat, I want first class service, including catering, and this just didn't sound impressive.
I am not a shareholder and yes, I give a damn whether Delta makes a profit or not. They won't be around if they don't and I want them to be around. I am not nearly high maintenance enough to demand anything more than what was described....especially when I will likely be paying about $10 for the flight. But even if I was paying more, it wouldn't make that much of a difference.
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Old Apr 13, 09, 1:43 pm   #144
 
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Quote:
Originally Posted by cdh2585 View Post
Do you just want some caviar served to you on a gold platter? Can I escort you from the gate to your car? What else can you really ask for? I think you are getting a lot already. I think there is enough already for your trip to Hawaii! Look at the other flights to Hawaii. None of them have WBC/BE seats, they don't even get Personal IFE.
I believe the point ijgordon was making is that it would be nice if they just matched the food/beverage svc level of the NW A330 flights to HNL, which (used to at least) have a bit more elaborate service (white table cloths, cloth napkins, salads served from the cart with your choice of dressing added for you, tropical nut mix served in small ramekins with cocktail svc, etc). It was more "special", in keeping with the destination and length of the flight. On my flight anyway, the FA's really seemed to enjoy pulling out all the stops.
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Old Apr 13, 09, 2:20 pm   #145
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Quote:
Originally Posted by gsupstate View Post
I believe the point ijgordon was making is that it would be nice if they just matched the food/beverage svc level of the NW A330 flights to HNL, which (used to at least) have a bit more elaborate service (white table cloths, cloth napkins, salads served from the cart with your choice of dressing added for you, tropical nut mix served in small ramekins with cocktail svc, etc). It was more "special", in keeping with the destination and length of the flight. On my flight anyway, the FA's really seemed to enjoy pulling out all the stops.
Just in case you hadn't noticed...all flights by all airlines to HNL "used to" have a bit more elaborate service.
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Old Apr 13, 09, 2:26 pm   #146
 
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Originally Posted by DenverBrian View Post
Just in case you hadn't noticed...all flights by all airlines to HNL "used to" have a bit more elaborate service.
I still think the modified BF service offered by CO is tops to HI. It hasn't been degraded substantially from years past.
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Old Apr 13, 09, 3:12 pm   #147
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Quote:
Originally Posted by bocastephen View Post
Have you flown Continental BusinessFirst?
No, never been flown in J class before.
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Old Apr 13, 09, 4:18 pm   #148
 
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I am disappointed that the service will not equal the A330 from MSP that I originally booked. Due to a schedule change of that flight, I was rebooked on the ATL flight hoping for comparable service. It is a shame that Delta is not trying to take the best of NW and create a top-notch airline. We will, of course, enjoy the WBC seats and the comfort of the upstairs.
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Old Apr 14, 09, 1:33 am   #149
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744 First Class TRIP REPORT - ATL-HNL:

On Friday, 10-APR we flew in First Class on flight 803, a NW 744 from ATL-HNL.
The four of us were in 73AB and 74AB.

MaiTais greeted us as we made the flight with 15 minutes to spare.
Don't know if I could have asked for something else.
(ATC delays coming into ATL.)

Push-back at 10:28...wheels up not until 11:02.

Snack and beverage service in first was prompt with peanuts, Biscoffs, and pretzels.

Wines were:
Chardonnay, Chenin Blanc
Cab Sauv.
Sparkling Wine

Hot towels were passed and quickly collected.

Delta paper placemats were used.
The napkins were the thick bond paper...almost cloth-like.

My special seafood meal consisted of grilled salmon.
It actually was very tasty and served with a ginger-type rice.
It was hot and, frankly, good.

FAs made just one pass with the beverages.
After that I had to ask for refills of my wine.

Dessert was sundeas with butterscotch, hotfudge, nuts, whipped cream topping options.
It was the saddest excuse of a sundae, ever.
Two "pads" of vanilla ice cream....each smaller than a table tennis ball.
(I guess I'm spoiled by CO's definition of a first class sundae...)

A snack basket was available for self-serve at the back of the upstairs cabin.

Approximately an hour before arrival in HNL a sandwich was served.
Very large in size with a bag of chips and fruit "cup".

Bottom Line:
It's domestic first class with sparkling wine.
My seat cushion had about as much padding as a park bench.
The FAs were nice, but not by any means attentive.

The seating is greatly better than the old DL 767s, but the service is about the same.
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Old Apr 14, 09, 1:45 am   #150
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Quote:
Originally Posted by Billiken View Post
Dessert was sundeas with butterscotch, hotfudge, nuts, whipped cream topping options.
It was the saddest excuse of a sundae, ever.
Two "pads" of vanilla ice cream....each smaller than a table tennis ball.
(I guess I'm spoiled by CO's definition of a first class sundae...)
Wow, that's odd. Could be an ATL catering thing. Out of MSP, I've gotten good sized sundaes (the same size I've seen on CO). PM me if you'd like a pic to compare.
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