Customer Centric Revenue Management
hotelprofit.blogspot.com/
Delta airlines recently executed a re-positioning of their brand image and now uses mind set based segmentation of customers.The systematic success of ...
"chldAgeRange":"POC0T3,POC4T6", <- Fairly accurate. My second one never flew DL so I don't know where they got this info. "cobrandCardCd":"AXCV", "custValSeg":"2", <- I'm currently GM. "discSpndngAmt":"xxxxx", <- Interesting. "drvdGndr":"M", <- Gender? "homeValueAmt":"xxxxxx", <- A bit off but close. "incomeAmt":"xxx", <- Really? "mindsetSeg":"SS", "mosaicCd":"A03",
"mindsetSeg":"GT"
"mosaicCd":"E19" --> I see "E" is "Thriving Boomers" and E19 is "Full Pockets -- Empty Nests" --> Bang on, except for the pockets
"discSpndngAmt":"xxxxxx" --> Higher than my DL spend, lower than my Amex spend.
homeValueAmt":"xxxxxx" --> very low, unless it is just my half in which case it's only a bit low
A little disturbing that this is being sent in the clear...
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Upgrades: 2013: 7/9 TATL OpUp 0/5; 2012: DL 19/21 AS 0/2; TATL Op Up 3/10; www.HaveBeerWillTravel.com
"chldAgeRange":"POC0T3,POC4T6", <- Fairly accurate. My second one never flew DL so I don't know where they got this info. "cobrandCardCd":"AXCV", "custValSeg":"2", <- I'm currently GM. "discSpndngAmt":"xxxxx", <- Interesting. "drvdGndr":"M", <- Gender? "homeValueAmt":"xxxxxx", <- A bit off but close. "incomeAmt":"xxx", <- Really? "mindsetSeg":"SS", "mosaicCd":"A03",
Your mosaic is in the power elite category called kids and Cabernet
"discSpndngAmt":"xxxxxx" --> Higher than my DL spend, lower than my Amex spend.
homeValueAmt":"xxxxxx" --> very low, unless it is just my half in which case it's only a bit low
A little disturbing that this is being sent in the clear...
Mosaic e19 thriving boomers full pockets empty nests
Programs: 5 years EXP, LT AA PLAT, SPG P, CX G, NEXUS/GE, A3 G, DL KM
Posts: 9,381
Home value is above 6m (I am in SYD QF lounge now using a HK based VPN, the physical location is in Wanchai if it helps)
Income is way too high
Cust type is 2
Disc spend is much higher than my DL spend-according to DL 40% of my (actual) income is discretionary (converted HKD to USD using interbank rates)
Male
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