Flew JFK-DCA today, a scheduled 1.5 hour flight (about 40 minutes of it in the air) on an A319. The beverage service consisted of a FA walking down the aisle with a garbage bag full of 8.5 ounce bottles of Dasani water, distributed on request. No choices of drinks, no pretzels or snacks, nothing for purchase.
This is only the second time I've flown Delta in the past three years (I'm a *A flyer most times). Is this typical Delta service?
There is some magical number like 250 or 225 miles where there will be no cabin service. Most of the time flights that short, the F/As don't bother even getting up, let alone hand out bottles of water. First time I've heard of them coming from a plastic bag.
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I fly DTW-YYZ quite often (< 40 min flying time) and they never do cabin service. Sometimes the lone flight attendant will come through with a water bottle and cups but usually will remain seated.
For that length flight, especially on a bigger plane, I would consider it usual.
Almost all of my 100 flights last year were 2 hours and under. Only the <50 min flights (probably 250 miles and under as the poster above noted) didn't have cabin service.
I flew DCA-JFK in May on a CRJ, and the FA said over the PA that she wouldn't do a beverage service, but that if anyone wanted anything, they should press the call button, and she'd take care of them.
MEM - STL is the same, except we don't get the enhanced "garbage bag" service. There is one extremely nice FA who does a full service on the CRJ. Always a pleasure to be on his route.
There's no rhyme or reason to it. USS does a full beverage service on the DCA-LGA route which is often 30-35 mins. in the air. DL could but chooses not to.
No excuse for lack of service. I remember a few years ago I encountered the fastest flight time I had ever experienced between MCO-ATL. The flight time was only 48 minutes and we were on a 767-400 but yet the flight attendants managed to complete a full snack/beverage service.
I've flown MKE-MSP 3x in the past two months, and once between MKE-DTW - both are about 50 min wheels up / wheels down. On one of the MKE-MSP flights I had an extremely surly TPA based crew on an 88 who easily could have completed a water service, but sat the entire time. On another occasion, a water on request service was completed ( which I feel is the most reasonable), but on my most recent MKE-MSP flight on the day after Thanksgiving the MSP based crew completed a full beverage service in Y (!), although I was in F and managed three Woodford Reserves in that time (!). I was super impressed by their service! In general, I find DL MSP based crews to be the best, but have also generally found all SkyWest crews to be great. I'm LAX based, and dread LAX based crews. DL HNL based crews are also excellent! Thoughts?
When I flew BOS-JFK (on a CR9) earlier this year there was no service at all. I was on JFK-PVD a few years ago (on a Dash) and the FA gave out crackers (I'm pretty sure it was only the crackers, but don't recall a beverage).
BOS-JFK and JFK-DCA are pretty much about the same flight length, getting water on JFK-DCA is a good thing. It intrigued me more that the water bottles came out of a plastic bag. I think it could be the FA(s) on that A319 not bringing a food cart out but also not having to run back and forth.
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When I flew BOS-JFK (on a CR9) earlier this year there was no service at all. I was on JFK-PVD a few years ago (on a Dash) and the FA gave out crackers (I'm pretty sure it was only the crackers, but don't recall a beverage).
Crackers? Not, peanuts, pretzels, or cookies?!?!
Man can live on Biscoff alone. Especially with some Nutella from the SkyClub. omg.
I've been on JFK-DCA and reverse a number of times this year and have never seen the garbage bag distribution method but remember they often announce no beverage service in the main cabin. At the same time I cant think of a time they missed PDB or regular drink service in the front.
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Delta is a cheap US airline that is representative of poor service. This sounds typical.i am in Asia right now and even the low cost carriers beat Delta in terms of service and employee attitudes.
Now DL just needs to UG those 753's...
