Programs: DL PM, SQ *S, A3 *G, VA G, TK *G, Hilt. Gold, Accor Plat, GHA Plat. Not bad for a college student.
Posts: 369
Well, it's giving me an option to change the entire itin. Haha, I was shocked because I thought someone broke into my account to steal my precioussss miles.
Programs: DL PM, SQ *S, A3 *G, VA G, TK *G, Hilt. Gold, Accor Plat, GHA Plat. Not bad for a college student.
Posts: 369
I hit reply, responding to DL with an e-mail right away - huffy huffy puffy, well.
Dear Sir/Mdm,
This is completely unacceptable. You sent me someone's confirmation e-mail, complete with payment and itin information - this is a security lapse that cannot be tolerated.
I have contacted Dr Prob** about the situation, and I am certain that he would share my sentiments about sending someone else's itin. to another stranger for no reason. I would like to also check if my account has been compromised. Please kindly advise and address this situation as soon as possible.
I hit reply, responding to DL with an e-mail right away - huffy huffy puffy, well.
Keep in mind that it's entirely possible that someone mis-typed an email address, either at the time of purchase or later, in requesting the receipt. In requesting copies of DL receipts, I've done this at least once.
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 19,570
Is it possible that the owner of the ticket could have mis-typed his/her own email address and it became yours by mistake? Such a coincidence is not DL's fault.
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However, any decent phishing and hacking scheme can take information from your own personal computer, and distribute from an email list block just looking to take your information.
That's why I was curious to see what the actual email looked like.
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