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Old Dec 21, 12, 1:21 am   #1
 
Join Date: Apr 2000
Location: Monkeyville
Programs: Island DOs, very sticky toffee pud w vanilla ice cream n multi-coloured velvet pillows enthusiast
Posts: 4,636
Award tickets search: United vs Delta

I have no status with United; 2MM-DM with Delta.

The itin I was looking for, in business class:

ATL-NUE (open jaw)
BUD-FRA (stopover)
FRA-ATL

United: 5 minutes. All segments available. Bookable. 100,000 miles. Clean cut, easy.

Delta: At least 30 minutes. Had to 'start over' again and again with various repeated messages like: flight unavailable; one of the segments sold out; session time out...

Then finally it got through. Hang on to your seats, boys and girls: 405,000 miles! Not to mention the ridiculous 19 - 27 hour layovers, not all segments in business, etc. etc.

Unbelievable!
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Old Dec 21, 12, 2:08 am   #2
 
Join Date: Oct 2010
Location: GYE/UIO/MIA/CHI/LAX
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I can believe it. DL cannot be everything to everyone and doesn't have to price match on award travel. The only part to me that is frustrating is the difficulty to book awards in terms of time since partner awards almost always require a call in to DL. But the broken award calendar is a well known fact. When I look at UA Business Class vs Delta BE on flatbeds, I know why UA gives away so many low level and cheap business class tickets....their product is not competitive. 2-4-2 in Business class on 777s and 747s is pathetic and is nothing like DLs 1-2-1.
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Old Dec 21, 12, 2:51 am   #3
 
Join Date: Apr 2000
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All segments are on LH.

(F was available for 135,000 miles RT)

I am impressed with how easy it is to book award tickets on United. Partners availability: coach, business, first, low/high miles required are all on one page. A few clicks and you are done. No mess. No fuss.
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Old Dec 21, 12, 3:58 am   #4
 
Join Date: Oct 2002
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Quote:
Originally Posted by GYEWorldTraveler View Post
When I look at UA Business Class vs Delta BE on flatbeds, I know why UA gives away so many low level and cheap business class tickets....their product is not competitive. 2-4-2 in Business class on 777s and 747s is pathetic and is nothing like DLs 1-2-1.
You're comparing apples and oranges.

The functional UA (actually CO) award calendar also reflects LH, TG, SQ, OZ, and other Star Alliance award inventory, which is seamlessly bookable on-line.

Compare that experience to the steaming pile of crap found at Delta.dumb that DL management has no interest in fixing.

DL apologistas need to quit defending the indefensible.
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Old Dec 21, 12, 6:43 am   #5
 
Join Date: Jun 2011
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Quote:
Originally Posted by GYEWorldTraveler View Post
I can believe it. DL cannot be everything to everyone and doesn't have to price match on award travel. The only part to me that is frustrating is the difficulty to book awards in terms of time since partner awards almost always require a call in to DL. But the broken award calendar is a well known fact. When I look at UA Business Class vs Delta BE on flatbeds, I know why UA gives away so many low level and cheap business class tickets....their product is not competitive. 2-4-2 in Business class on 777s and 747s is pathetic and is nothing like DLs 1-2-1.
Are you serious? Delta service is gross! The be seat is awful looking. Delta just has the worst mileage program in the US so this is what to be expected from an airline like this. It take 40000miles just to get to lax and back from map in coach.
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Old Dec 21, 12, 7:23 am   #6
 
Join Date: Oct 1999
Posts: 184
Same experience with coach class.

Also had similar experience for Asia trip , ... I have no United status..... 1mm with Delta.

Lots of easy internet availability with United flights (and other Star Alliance) for 65K, best Delta could do was 140K( with many hours of effort). United had availability for original dates. Had to adjust dates by almost 2 weeks to get the 140K on Delta.

Have already switched paid travel to United and related credit cards.
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Old Dec 21, 12, 7:40 am   #7
 
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Quote:
Originally Posted by GYEWorldTraveler View Post
I can believe it. DL cannot be everything to everyone and doesn't have to price match on award travel. The only part to me that is frustrating is the difficulty to book awards in terms of time since partner awards almost always require a call in to DL. But the broken award calendar is a well known fact. When I look at UA Business Class vs Delta BE on flatbeds, I know why UA gives away so many low level and cheap business class tickets....their product is not competitive. 2-4-2 in Business class on 777s and 747s is pathetic and is nothing like DLs 1-2-1.
I disagree that UA's flatbeds are 'pathetic'... they are a very, very good product. Having flown both, I rate them as comparable, though I don't mind a narrow seat as long as it is a flat bed.

And you can get United international F on an award fairly easily, and for less than Delta BusinessElite!
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Old Dec 21, 12, 7:47 am   #8
 
Join Date: Mar 2011
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Delta, just got to have a little bit of patience and resourcefulness!
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Old Dec 21, 12, 8:13 am   #9
 
Join Date: Dec 2010
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Are open jaw itineraries booked as one ways? That could also explain the difference in miles.
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Old Dec 21, 12, 8:19 am   #10
 
Join Date: Jul 2010
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Quote:
Originally Posted by Deadtail View Post
Are open jaw itineraries booked as one ways? That could also explain the difference in miles.
A legal open jaw prices as if a round trip, using the one-way pricing for each direction. My OMA-WLG//HKG-OMA (with stopover in NRT on the way back) priced at 135K with all segments in F/J: 75K out and 60K back.
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Old Dec 21, 12, 8:27 am   #11
 
Join Date: Nov 2010
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That is one reason I hoped over to UA.

However, my personal opinion, from an international hard product stand point, UA isn't that great compared with DL. That's my 2 cents.
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Old Dec 21, 12, 8:29 am   #12
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I hate the 2-4-2 configuration in UA business class.
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Old Dec 21, 12, 9:35 am   #13
 
Join Date: Dec 2000
Location: FLL - DL PM MM - HHONORS GOLD
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Quote:
Originally Posted by currentjer View Post
Delta, just got to have a little bit of patience and resourcefulness!
There is an advantage to the torturous way Delta makes us book awards, especially on 2nd tier carriers like China Southern. If one is resourceful and you know how to do it (reading this forum) you can go to almost anywhere in Asia Via CAN or TPE most days of the year, including last minute. I just spot checked and CZ has two tickets LAX-CAN-MNL in business class open for the 24th of December - cost 120,000 miles RT and $350 in taxes.
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Old Dec 21, 12, 9:41 am   #14
 
Join Date: Jul 2003
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Quote:
Originally Posted by Pi7473000 View Post
Delta service is gross!
Complete nonsense.
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Old Dec 21, 12, 9:42 am   #15
 
Join Date: Jul 2003
Location: Huntsville, AL, formerly Kwajalein Atoll, Republic of the Marshall Islands
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Quote:
Originally Posted by belle3388 View Post
All segments are on LH.

(F was available for 135,000 miles RT)
Spend the extra 35k miles if you can. FC on LH is fantastic.
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