My father is dying i need your help

[flymanbeast]

I need to change my award flight (currently in BE) to this saturday from miami. Is there any way i can do it?

[Shena Nigans]

Call and explain your situation.

[sterno24]

Call the elite toll free number and explain the situation.

[HongKonger]

Very sorry to hear about your father.

Under normal circumstances, if you want to change an award, award inventory would need to be available on the new dates (and might be at a higher redemption level than you originally paid), and you would have to pay a change fee unless you are PM or higher.

However if you call and explain your situation you may be able to get them to force open inventory and/or waive fees. No guarantees. Good luck.

[flymanbeast]

Thanks for your support guys and, I forgot to mention i am flying to israel if you guys can see any inventory

[mdb]

They will likely want to call the doctor to verify the emergency - have that all ready

[xolinlevh]

Bereavement situations happen quite frequently and DL will help out a good bit, had a similar situation in my family earlier this year and Delta let us buy tickets 2 days out on regular LUT pricing.

[jiburi]

Originally Posted by mdb

They will likely want to call the doctor to verify the emergency - have that all ready

OP didn't necessarily say it was doctor involved.... Israel is under some international conflict currently...

OP Sorry to hear of your emergencies....

Jiburi

[flymanbeast]

The guy from manual reissue says he cannot force low inventory understandably but is there anything i can do to get them to open it?

[xolinlevh]

http://www.delta.com/content/www/en_...reavement.html

[mikepa]

Originally Posted by flymanbeast

The guy from manual reissue says he cannot force low inventory understandably but is there anything i can do to get them to open it?

If there IS low inventory, the agent can use it - they don't need to force it open.

[flymanbeast]

There is none and i do not have sufficient miles... booo

[MSPeconomist]

Would it make sense to buy redeemable miles from DL? Or will DL let you change to a ticket paid with money and use miles to upgrade into BE? (This will be expensive.) Since it's near the holidays, is there a reasonable S or I fare available?

[Alpha Golf]

You don't say what status you have. Only time I've been able to get inventory forced is from Chisholm agents. Particularly if you have the status, might try calling again.

Very sorry to hear of your situation.

[CBear]

Very sorry to hear about your father. I was recently in the same position as you and found Delta to be extremely accomodating and was able to make several exceptions on various issues.

Please give them a call again and see if you can escalate to a supervisor/manager. Good luck!