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Old Nov 8, 12, 11:44 am   #1
 
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Thumbs down When FCM Becomes Ridiculous

So, I went on .com to look at loads on a specific flight and this is what I saw:

Economy (M) - $384
First (P) - $354

Now, I'm not one to usually complain but I found this very odd and what is even more odd / irritating is that UGs have not been cleared on this flight yet DL is willing to sell an F seat for less than a Y seat. I get the desire to sell seats in F but for LESS than coach?!?

GRRRRRRRRR....
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Old Nov 8, 12, 12:16 pm   #2
 
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Quote:
Originally Posted by SOBE ER DOC View Post
So, I went on .com to look at loads on a specific flight and this is what I saw:

Economy (M) - $384
First (P) - $354

Now, I'm not one to usually complain but I found this very odd and what is even more odd / irritating is that UGs have not been cleared on this flight yet DL is willing to sell an F seat for less than a Y seat. I get the desire to sell seats in F but for LESS than coach?!?

GRRRRRRRRR....
Are P fares flexible or refundable? (I'm asking because I don't know). I mean, AA sells "Instant Upgrade Fares", which I used for my honeymoon next year, and the "Instant Upgrade Fare" was far less than the Flexible Economy fare. But the catch is the Instant Upgrade Fare I purchased is non-refundable.
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Old Nov 8, 12, 12:30 pm   #3
 
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P fares generally have a change fee associated with them, and are not refundable.

The M fare is almost always not refundable and has change penalties as well. OP wasn't complaining about a flexible Y fare which would cost a lot more. This is an M fare, which while expensive, is more than the first class fare and almost certainly has the same restrictions.

Stuff like this is what ticks frequent fliers off. DL not upgrading elites and selling the seats for less than the coach fare.
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Old Nov 8, 12, 1:23 pm   #4
 
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Quote:
Originally Posted by rylan View Post
P fares generally have a change fee associated with them, and are not refundable.

The M fare is almost always not refundable and has change penalties as well. OP wasn't complaining about a flexible Y fare which would cost a lot more. This is an M fare, which while expensive, is more than the first class fare and almost certainly has the same restrictions.

Stuff like this is what ticks frequent fliers off. DL not upgrading elites and selling the seats for less than the coach fare.
Any M fares that I've purchased within the last year have been refundable, with no change penalties or refund penalties. I've changed and cancelled plenty of them thus far - so I am sure.

Again, that is just my experience.

Last edited by Schmoops; Nov 8, 12 at 1:24 pm.. Reason: clarification
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Old Nov 8, 12, 1:25 pm   #5
 
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Quote:
Originally Posted by SOBE ER DOC View Post
So, I went on .com to look at loads on a specific flight and this is what I saw:

Economy (M) - $384
First (P) - $354

Now, I'm not one to usually complain but I found this very odd and what is even more odd / irritating is that UGs have not been cleared on this flight yet DL is willing to sell an F seat for less than a Y seat. I get the desire to sell seats in F but for LESS than coach?!?

GRRRRRRRRR....
A business making money is irritating?
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Old Nov 8, 12, 1:26 pm   #6
dll
 
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Quote:
Originally Posted by rylan View Post
Stuff like this is what ticks frequent fliers off. DL not upgrading elites and selling the seats for less than the coach fare.
Agreed, although UA and AA are engaged in the same game now. It's the new world order of airline yield management.
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Old Nov 8, 12, 1:32 pm   #7
 
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Quote:
Originally Posted by FlyDeltaJets87 View Post
Are P fares flexible or refundable? (I'm asking because I don't know). I mean, AA sells "Instant Upgrade Fares", which I used for my honeymoon next year, and the "Instant Upgrade Fare" was far less than the Flexible Economy fare. But the catch is the Instant Upgrade Fare I purchased is non-refundable.
I would agree - in this case, I would venture a guess that the P fare is non-refundable, and the M fare refundable (you can determine this by reading the fare rules for the class you select on the next screen in the booking process.)

If my assumptions are correct - the premium they are selling in this instance is flexibility to change your flights without penalty.
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Old Nov 8, 12, 1:34 pm   #8
 
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Depends on the route of course... all of my flight routing has fares where refundable starts at B and is sometimes only Y.
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Old Nov 8, 12, 1:36 pm   #9
 
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Quote:
Originally Posted by rylan View Post
Depends on the route of course... all of my flight routing has fares where refundable starts at B and is sometimes only Y.
That makes sense! I have on more than one occasion found a fully refundable H fare from BDL-SNA (stop in ATL) so yes, route specific.
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Old Nov 8, 12, 1:37 pm   #10
 
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I have experienced this year on a few routes where the P fare is cheaper than coach. I've seen P almost the sam price as LUTKQ fares, let alone BMY.

One thing to keep in mind is most travelers probably don't search for BMY fares, most are probably looking at the cheapest fares. That is unless BMY is all that shows up.
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Old Nov 8, 12, 1:39 pm   #11
 
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Quote:
Originally Posted by singtx View Post
A business making money is irritating?
A business throwing away money (do you think it would sell any fewer P fares if it raised them to the same as the M fare? Or even $20 over?) to the detriment of its supposedly-best customers is irritating to those customers, yes.
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Old Nov 8, 12, 1:44 pm   #12
 
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Tons of "reasonable" explanations and I get 'em, this still just irritates me to no end and I'm not alone.
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Old Nov 8, 12, 1:51 pm   #13
 
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Delta could hold a gate auction for kettles on sLUT fares, BEFORE processing BF upgrades for Elites, and fill all the FC empty seats for $20 upcharge each. FCM delivers a few $$ to the bottom line, Elites left in coach are fuming, but have no recourse to cry Shena because, after all, upgrades are on a "space available" basis.

The fact that they (are supposed to) process BF upgrades before calling an auction is a policy that could change tomorrow.

All we can hope is somebody at HQ sees our worries, and says "Hey, waitamminit....at what price point do we value a disgruntled un-upgraded Elite?"

The entire process of BF upgrading instead of at the formerly trustworthy windows is another form of this anxiety-inducing tease.
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Old Nov 8, 12, 1:56 pm   #14
 
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Originally Posted by TheRoadie View Post
All we can hope is somebody at HQ sees our worries, and says "Hey, waitamminit....at what price point do we value a disgruntled un-upgraded Elite?"
Apparently at -$30 for this route.
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Old Nov 8, 12, 2:04 pm   #15
 
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Quote:
Originally Posted by FlyDeltaJets87 View Post
Are P fares flexible or refundable? (I'm asking because I don't know). I mean, AA sells "Instant Upgrade Fares", which I used for my honeymoon next year, and the "Instant Upgrade Fare" was far less than the Flexible Economy fare. But the catch is the Instant Upgrade Fare I purchased is non-refundable.
Quote:
Originally Posted by rylan View Post
P fares generally have a change fee associated with them, and are not refundable.

The M fare is almost always not refundable and has change penalties as well. OP wasn't complaining about a flexible Y fare which would cost a lot more. This is an M fare, which while expensive, is more than the first class fare and almost certainly has the same restrictions.

Stuff like this is what ticks frequent fliers off. DL not upgrading elites and selling the seats for less than the coach fare.
Quote:
Originally Posted by Schmoops View Post
Any M fares that I've purchased within the last year have been refundable, with no change penalties or refund penalties. I've changed and cancelled plenty of them thus far - so I am sure.

Again, that is just my experience.
All depends on the fare. Some M fares are refundable, some aren't. Keep in mind that P fares aren't really P fares, they're an economy fare (could be M, could be K, could be U, all depends on what is filed) with a designator that allows you to clear an instant upgrade. Whether the ticket can be refunded or not depends on the specific fare rules.
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