MQM Valuation Based on Fare Paid Now Showing on Delta.com
#256
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Thanks for addressing it and here's hoping you will whisper in our ear down the road.
#257
Join Date: Nov 2010
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#258
Join Date: Jan 2008
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What exactly is incorrect? Not all of it is.
Why not get more senior DL management to be honest and acknowledge that much of what has been shown with screen shots in this thread is a reflection of what DL has in the plans for DL customers (i.e., a sort of return to reduced miles-earning for a lot more fare bases than is currently the case)?
Why not get more senior DL management to be honest and acknowledge that much of what has been shown with screen shots in this thread is a reflection of what DL has in the plans for DL customers (i.e., a sort of return to reduced miles-earning for a lot more fare bases than is currently the case)?
#260
Join Date: Aug 2001
Location: SEA - DL DM/2MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
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You are indeed able to notify folks in advance of redemption level changes. At most airlines, to do so is standard practice. It used to be standard practice at Delta. Sadly, it no longer is the case.
#261
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First, this is the most obvious clue to date that a revenue based Skypesos program is more than a rumor and is in fact on the very near horizon. It's coming, and we just got a preview of what it will look like. Last one out don't forget to turn off the lights!
Second, are you really (REALLY?) surprised that DL IT botched this "test" and somehow the pilot program went live? The level of web-based ineptitude hits a new low with each unfixed bug and each newly discovered "enhancement".
Finally, are you also really (REALLY?) shocked that DL would unveil a new program with no notice to its customers? The fact that some agents did get notice of a change supports the growing suspicion that we are about to get pounded with a massive overhaul of the Skypesos program. It will be sudden, it will be swift, it will be poorly thought out and even more poorly executed, but make no mistake it's coming soon.
Second, are you really (REALLY?) surprised that DL IT botched this "test" and somehow the pilot program went live? The level of web-based ineptitude hits a new low with each unfixed bug and each newly discovered "enhancement".
Finally, are you also really (REALLY?) shocked that DL would unveil a new program with no notice to its customers? The fact that some agents did get notice of a change supports the growing suspicion that we are about to get pounded with a massive overhaul of the Skypesos program. It will be sudden, it will be swift, it will be poorly thought out and even more poorly executed, but make no mistake it's coming soon.
We all know it is coming. The only question left is "When?"
#262
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Remember that shorter segments can cost more per mile to operate, in additional to the fixed costs of processing each passenger.
#263
Join Date: Aug 2001
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Request of moderators.
Mods, how about taking some of the info from milepost 113 and inserting it as an addendum to the first post?
That would save new readers a bunch of hassle.
That would save new readers a bunch of hassle.
#264
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http://thepointsguy.com/2012/09/rant...-award-levels/
#265
Moderator: National Car
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#266
Join Date: Jul 2010
Location: MKE
Programs: DL-MM-Diamond HH-Diamond
Posts: 3,218
We’ve identified the issue and many of you were right – we had some incorrect coding as it related to the recent changes to MQM earnings for unpublished fares. We’re working to put a fix in now and hope to have the issue resolved later today. You can book now or book later – once the fix is made the correct number will be reflected in your account.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Worth answering a few other questions we’ve seen here today:
- As I mentioned, this is related to unpublished fares. Nothing else.
- Jeff30189: I love cookies – and can be bribed.
- JDErickson: No compensation, but nice try. Can’t hurt to ask, right?
- mbwmbw: Picture here.
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
#267
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Originally Posted by dcline414:19259103
At least us segment qualifiers apparently won't have our medallion level affected since a flight on a T fare, while only worth 31 MQMs, is still worth 1 MQS!
#268
Join Date: Jan 2008
Location: LAS
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Posts: 4,904
- avidflyer: There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We'll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
It just seems to me that Delta shoots hot air at us through advertising campaigns that claim that loyalty is a two way street:
If you go out of your way to fly with an airline, does that airline go out of its way to reward you? It should. Because loyalty is a two-way street. And when one side gives, the other side has to give back.
"This isn't benevolence, this is our business. And the next time an airline asks for yours, ask them first, 'what they've done to deserve it.'"
"This isn't benevolence, this is our business. And the next time an airline asks for yours, ask them first, 'what they've done to deserve it.'"
#269
Join Date: Jan 2010
Location: Twin Cities
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True but GRR/AZO-DTW-MSP or GRR/AZO-DTW-STL can't be all that much in additional cost. He's even been driving to DTW a lot trying to cut costs but that makes little difference. Hub to Hub should be the lowest costs for an airline but yet they seem to have the highest fares.
#270
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Originally Posted by mbwmbw:19259238
I really hope Delta does make these changes soon so Diamond will actually be worth something. I don't mind paying 25000-30000 for it.