Skymiles gets even worse
Jun 3, 2010, 11:54 am
#1
Original Poster
Join Date: May 2002
Location: Portland, OR
Programs: DL MM Plat, PC&HH Gold
Posts: 2,602
Skymiles gets even worse
Delta recently (within the past few weeks) changed their rules for booking Skymiles tickets. Online you would only get Diamond availability if you check you are travelling, you could then call the Diamond line and get the flight for someone else no problem.
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Jun 3, 2010, 11:57 am
#2
Join Date: Feb 2003
Location: HKY
Programs: DL-DM MM & RW, UAL- PS, Marriott Lifetime PLT, SPG-PLT, Hilton-Gold
Posts: 4,468
Delta recently (within the past few weeks) changed their rules for booking Skymiles tickets. Online you would only get Diamond availability if you check you are travelling, you could then call the Diamond line and get the flight for someone else no problem.
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Thanks for the good news!
Jun 3, 2010, 11:58 am
#3
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Delta recently (within the past few weeks) changed their rules for booking Skymiles tickets. Online you would only get Diamond availability if you check you are travelling, you could then call the Diamond line and get the flight for someone else no problem.
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Jun 3, 2010, 12:03 pm
#4
Join Date: Oct 2006
Programs: AA EXP
Posts: 1,635
I agree - DM availability should be for DM's and their companions when DM's travel - not also for people who just happen to know or be related to a DM.
Jun 3, 2010, 12:04 pm
#5
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Delta recently (within the past few weeks) changed their rules for booking Skymiles tickets. Online you would only get Diamond availability if you check you are travelling, you could then call the Diamond line and get the flight for someone else no problem.
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Jun 3, 2010, 12:06 pm
#6
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
I agree partially. if the miles are from the DM's account, they should get that availability. I don't want to use miles on myself, I want to cut the vacation cost down.
Jun 3, 2010, 12:09 pm
#7
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,335
This is much older than a few weeks ago. I'm almost sure this became policy when Diamond started on March 1.
I called in mid March for an award ticket for a family member. The agent asked if I was flying. I said no. She said availability is no longer based on my status but for a "general member", even though I was using my miles.
And literally a flight that had low availability went away as soon as she found out it wasn't me who was flying.
-RM
I called in mid March for an award ticket for a family member. The agent asked if I was flying. I said no. She said availability is no longer based on my status but for a "general member", even though I was using my miles.
And literally a flight that had low availability went away as soon as she found out it wasn't me who was flying.
-RM
Jun 3, 2010, 12:13 pm
#9
Join Date: Oct 2006
Programs: AA EXP
Posts: 1,635
I agree if DM is flying there should be no problem with using the miles for the companion of the DM, rather than on the DM himself or herself.
Jun 3, 2010, 12:16 pm
#10
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,677
Delta recently (within the past few weeks) changed their rules for booking Skymiles tickets. Online you would only get Diamond availability if you check you are travelling, you could then call the Diamond line and get the flight for someone else no problem.
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Now... they won't do it at the call center either. Totally infuriating. What a horrible program this is.
Anyone know of any workarounds ?
Jun 3, 2010, 12:22 pm
#11
Original Poster
Join Date: May 2002
Location: Portland, OR
Programs: DL MM Plat, PC&HH Gold
Posts: 2,602
I can find 2 for odd itineraries bouncing from airport to airport.
Jun 3, 2010, 12:50 pm
#12
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Booked MCO-SAN, MCO-SEA, MLB-DCA & MCO-STL for 2 pax in the past month at saver F or Y. Always on a Friday returning Sunday.
Jun 3, 2010, 2:09 pm
#13
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Jun 3, 2010, 3:43 pm
#14
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
There may sometimes -- but not always -- be a workaround for DL Diamonds and Platinums: book the award itinerary for two persons (including the Platinum/Diamond customer) and after the tickets are issued then just redeposit the award ticket of the DL Diamond/Platinum customer on the itinerary.
Jun 3, 2010, 3:46 pm
#15
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
