No Priority for babies in NRT Tokyo. Bassinet 1st come 1st get.

[cozabayan]

I really was dissapointed when DL merge with NWA. Using my NWA award ticket with a baby, I had to take DL 800 Delta flight Tokyo(NRT)-Atlanta(ATL) as part of my journey.

In NRT, there is no priority boarding for children and babies, not even a help carrying baby stuffs, and no car seat allowed on board airplane. Is this madness from JAPANESE DELTA??

Another madness is that you can not reserve a bassinet with seat if there is somebody else ( who has no baby) already reserve the seat. The US delta agent and japanese delta agent clearly said, first come first serve for bassinet/family seating and they can not reserve it for anyone especially for NRT-ATL route. I had tried 2-3 months in advance to reserve the seat before the flight date, it showed empty seats, but I was not allowed to reserve the seat. That was very dissapointing and I will never ever again choose the DL flight or use my skymiles/worldperks for Delta operated flights.

[CarolDisney1]

Did you PAY for a seat for the baby and then get denied the use of the car seat? If so you have a complaint. If you didn't pay for the seat then why would you expect to bring a car seat on board? They won't fit in the overhead!


(And since Delta will soon fly ALL thoes flights I guess those miles will go to waste.)

Those "bulkhead" seats are actually reserved on Delta for Frequent Flyers as a reward for loyality. Having a baby does not move you to the head of the line and I expect you won't find much symphathy on here for your view that it's the airline's job to (A) give you a prime seat and (B) assist you with your child.

[COpltASgldPHX]

Originally Posted by cozabayan

I really was dissapointed when DL merge with NWA. Using my NWA award ticket with a baby, I had to take DL 800 Delta flight Tokyo(NRT)-Atlanta(ATL) as part of my journey.

In NRT, there is no priority boarding for children and babies, not even a help carrying baby stuffs, and no car seat allowed on board airplane. Is this madness from JAPANESE DELTA??

Another madness is that you can not reserve a bassinet with seat if there is somebody else ( who has no baby) already reserve the seat. The US delta agent and japanese delta agent clearly said, first come first serve for bassinet/family seating and they can not reserve it for anyone especially for NRT-ATL route. I had tried 2-3 months in advance to reserve the seat before the flight date, it showed empty seats, but I was not allowed to reserve the seat. That was very dissapointing and I will never ever again choose the DL flight or use my skymiles/worldperks for Delta operated flights.

Are you elite on either NW or DL?

[mersk862]

Delta reserves all bulkheads for the airport. You cannot pre-reserve these in advance - they only open up for assignment at the airport. At that point, these seats are fair game to anyone. As CarolDisney1 mentioned, these seats are often very popular and in-demand since they have extra legroom in many cases.

As for infant boarding, Delta does not do that either. It's a pretty simple boarding process - First/Business, elites, back of coach, front of coach. Too many times people were abusing the child/special assistance to get on early.

And as mentioned, if you want to bring a car seat on board, buy a seat for the baby and make sure the car seat applies to FAA regulations (these seats, from what I've seen when riding in cars belonging to people having infants, quite clearly say approved by the FAA). If it's not FAA-approved, no car seat. If it's a lap child, no car seat. First case is a violation of law, second case is a matter of the car seat needs to go somewhere, it can't go in an overhead bin or under a seat, so it needs to go in a seat - and if the infant doesn't have their own seat, there's no storage spot for it and it needs to be checked.

[CarolDisney1]

And why would you want to get on early with a child? Just another hour you have to "enteratain" LOL! I am reminded of my friend who is the LAST person on the plane. Less time to spend "sitting" and trying to play "kick the seat" or some other non "Mom approved" game If she's traveling by herself it's just the underseat bag so that she doesn't have to worry about storeage.

[davetravels]

Originally Posted by cozabayan

That was very dissapointing and I will never ever again choose the DL flight or use my skymiles/worldperks for Delta operated flights.

At the moment, DL 747 flights from ATL/NRT/ATL - - are NOT DL operated flights. Yes, it's all the same company, but these crews, etc are still the original NW - NOT Delta. Yes, VERY soon - (tooooooo soon) it'll all be "ONE" <SIGH>

Here's the quote from the booking page:

Delta 800
Boeing 747-400
operated by Northwest Airlines

PS: Yay! I hit 1000 posts!

[mersk862]

Originally Posted by davetravels

At the moment, DL 747 flights from ATL/NRT/ATL - - are NOT DL operated flights. Yes, it's all the same company, but these crews, etc are still the original NW - NOT Delta. Yes, VERY soon - (tooooooo soon) it'll all be "ONE" <SIGH>

Here's the quote from the booking page:

Delta 800
Boeing 747-400
operated by Northwest Airlines

Operated by Northwest, yes.

Marketed as a Delta flight as the primary flight number, yes.

ATL-NRT is one of the cross-fleeted flights; much as the MSP/DTW-LHR flights right now carry NW flight numbers as their primary flight numbers for marketing purposes (including reservations) but are operated by Delta-South.

[nfg05]

Originally Posted by mersk862

Delta reserves all bulkheads for the airport. You cannot pre-reserve these in advance - they only open up for assignment at the airport. At that point, these seats are fair game to anyone.

I was able to reserve 30C (bulkhead seat) on the 777-200LR from SYD to LAX about 2 weeks prior to departure. At the time, it said 30A and 30B were booked but the couple that ended up sitting next to me said they had gotten them after asking for bulkhead at check-in. Also said Australian airlines usually charge extra for bulkhead.

I did not have elite status on DL at that time (about to hit silver tomorrow) so I'm not sure why I was allowed to reserve bulkhead.

TANGENT: SeatGuru highly recommended 30C on the 772LR because the bulkhead does not extend all the way. However, the first class curtain was hanging over my shins the whole flight and I'm not very tall (5'10"). So, I was able to stretch my legs but the curtain being closer than the bulkhead made it feel not that spacious. Also had to move legs often for FAs passing by with carts.

[hfly]

1. The key here is if you have status or not. If not I am afraid, you are at the back of the queue baby or not. That being said, most airlines, INCLUDING Delta do try to help get bassinet positions for those with babies.

2. As noted by others above, unless the flight is showing absolutely empty (which in my experience going back many many years..this flight is never empty) what would be the point of lugging it around unless you have a seat to use it with? Even if you got the bassinet position you could not use it.

3. I do not know what Mersk is on about, as unless somethiong has changed in the last few weeks I have witnessed that Delta DOES in fact still have early boarding for those who need special assistance including those with babies/children.

4. Help carrying baby stuff? Sorry but I know of no major airline that does this. I mean, you may come across a gallant GA from any airline that may carry something for you, or a helpful pax, but in all the many flights I took with my child as an infant, and that is many airlines, or the literally thousands that I have taken without a child, but observed, I have never seen any airline have a policy of helping to carry things (and yes, as I just stated, I have seen helpful GA's, even pilots help mothers on their own, from many airlines including DL and NW do this, but it is not, nor has it ever been any airlines stated/written policy that I know of.

[AZGAL]

Originally Posted by CarolDisney1

Did you PAY for a seat for the baby and then get denied the use of the car seat? If so you have a complaint. If you didn't pay for the seat then why would you expect to bring a car seat on board? They won't fit in the overhead!


(And since Delta will soon fly ALL thoes flights I guess those miles will go to waste.)

Those "bulkhead" seats are actually reserved on Delta for Frequent Flyers as a reward for loyality. Having a baby does not move you to the head of the line and I expect you won't find much symphathy on here for your view that it's the airline's job to (A) give you a prime seat and (B) assist you with your child.

[nfg05]

When I first read this thread title, I thought "babies" referred to DL Medallions

[TheMoose]

Kind of irrelevant given the OP had no complaints about the flight or crew itself, hm?

Originally Posted by davetravels

At the moment, DL 747 flights from ATL/NRT/ATL - - are NOT DL operated flights. Yes, it's all the same company, but these crews, etc are still the original NW - NOT Delta. Yes, VERY soon - (tooooooo soon) it'll all be "ONE" <SIGH>

Here's the quote from the booking page:

Delta 800
Boeing 747-400
operated by Northwest Airlines

PS: Yay! I hit 1000 posts!

[MarqFlyer]

Originally Posted by TheMoose

Kind of irrelevant given the OP had no complaints about the flight or crew itself, hm?

Actually, it was VERY relevant, because the OP made it clear that he/she was very dissatisfied with DL, and implied that the experience had been better with NW-operated flights. The post you claimed was irrelevant showed that, in fact, the flight was operated by NW.

[Denolloyd]

Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_0_1 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7A400 Safari/528.16)

Originally Posted by MarqFlyer

Actually, it was VERY relevant, because the OP made it clear that he/she was very dissatisfied with DL, and implied that the experience had been better with NW-operated flights. The post you claimed was irrelevant showed that, in fact, the flight was operated by NW.

+1. Absolutely relevant.

[duchy]

Originally Posted by cozabayan

In NRT, there is no priority boarding for children and babies, not even a help carrying baby stuffs, and no car seat allowed on board airplane. Is this madness from JAPANESE DELTA??

.

Looking at your other posts it appears you typically do not pay for the infant seat on your award travel so what was the car-seat for ?

As a parent who has travelled many thousands of miles with my son I have never *expected*help with my hand baggage-My baby, my packing, my responsibility. Sure it's great when someone offers but that's good fortune not expectation.

Sorry but I don't think you're been very realistic