WorldPerks and SkyMiles members’ ability to redeem mileage upgrades on both Delta and Northwest operated flights.
WorldPerks Platinum Elites and SkyMiles Platinum Medallions’ ability to redeem systemwide upgrade certificates on both Delta and Northwest operated flights.
For Gold and Platinum Delta SkyMiles and Delta Reserve Credit Cardmembers:
Use Pay with Miles on Northwest operated flights.
If you redeem a companion certificate over the phone your $20 direct ticketing fee is waived, effective March 26, 2009.
Companion certificates issued after April 20th, 2009 can be redeemed online.
For the Platinum Delta SkyMiles and Delta Reserve Credit Cardmembers:
If you redeem an Award Ticket less than 21 days prior to departure your award ticket redemption fees are waived.
If you redeem an Award Ticket on a partner airline your partner airline award handling fees are waived. For SkyMiles Platinum Medallions, unlimited partner airline Award handling fee waiver.
The expanded application of the PMUs and mileage upgrades is nice for the customers who may find the PMUs and mileage upgrades provide any value whatsoever for them.
Quote:
For Gold and Platinum Delta SkyMiles and Delta Reserve Credit Cardmembers:
Use Pay with Miles on Northwest operated flights.
If you redeem a companion certificate over the phone your $20 direct ticketing fee is waived, effective March 26, 2009.
Companion certificates issued after April 20th, 2009 can be redeemed online.
For the Platinum Delta SkyMiles and Delta Reserve Credit Cardmembers:
If you redeem an Award Ticket less than 21 days prior to departure your award ticket redemption fees are waived.
If you redeem an Award Ticket on a partner airline your partner airline award handling fees are waived. For SkyMiles Platinum Medallions, unlimited partner airline Award handling fee waiver.
The integration proceeds as DL planned.
Just so there is no confusion, the above "benefits" are not generally applicable to SkyMiles members -- not even Gold and/or Platinum Medallions -- unless they happen to be holding the kind of Amex credit cards that provide the above options.
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Quote:
Originally Posted by GUWonder
The expanded application of the PMUs and mileage upgrades is nice for the customers who may find the PMUs and mileage upgrades provide any value whatsoever for them.
That would be me.
Quote:
Originally Posted by GUWonder
Just so there is no confusion, the above "benefits" are not generally applicable to SkyMiles members -- not even Gold and/or Platinum Medallions -- unless they happen to be holding the kind of Amex credit cards that provide the above options.
Also me.
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Just so there is no confusion, the above "benefits" are not generally applicable to SkyMiles members -- not even Gold and/or Platinum Medallions -- unless they happen to be holding the kind of Amex credit cards that provide the above options.
However, the waiver of the late-redemption and partner surcharges is a surprisingly generous (and likely ill-thought out) benefit, unless there is some fine print ("once per year").
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Quote:
Originally Posted by jpdx
However, the waiver of the late-redemption and partner surcharges is a surprisingly generous (and likely ill-thought out) benefit, unless there is some fine print ("once per year").
Waiving the late-redemption fee for non-Plats is a huge devalution of PM.
Actually, having the partner fee waived is nice. I might get some value from that one.
Even though these aren't biggies, it is nice to see some changes for the better.
David
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WorldPerks and SkyMiles members’ ability to redeem mileage upgrades on both Delta and Northwest operated flights.
WorldPerks Platinum Elites and SkyMiles Platinum Medallions’ ability to redeem systemwide upgrade certificates on both Delta and Northwest operated flights.
I've been told by Delta SMS that this does not kick in until the end of April, which is somewhat annoying as I have a NW segment on my upcoming trip to BKK (the NRT-BKK) segment which, while a DL-coded flight in M class is not eligible for the PMU yet because it is a "Northwest flight". I keep calling back because I have all other segments, including the cross-fleeted flight from ATL to NRT upgraded.
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Even though these aren't biggies, it is nice to see some changes for the better.
David
I think the ability to use PMUs on NW is a biggie, at least for my flight patterns. Now, if they are usable on KLM, like the NW PMUs, then it would be even bigger news for me.
Just watch out for the collusion between the SkyTeam carriers AF-KL and DL-NW resulting in the upgradeable fares using these DL upgrades becoming more expensive than they already are.
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Like TSA, DL SkyMiles management treats airline customers as if they are the enemy or sheep to be fleeced and it shows.
However, the waiver of the late-redemption and partner surcharges is a surprisingly generous (and likely ill-thought out) benefit, unless there is some fine print ("once per year").
That was amongst my first thoughts too, but I am not so sure that these benefits are that surprisingly generous when Amex has its own credit card customer acquisition and retention needs and also at the same time still has DL over a barrel.
Most likely it's DL being required to waive the fees as a result of Amex using its marketing muscle to make DL accept this arrangement. Too bad Amex didn't get DL to also waive the international origination award surcharge for its customers using the specified credit cards too.
For some of those holding onto the specified kind of credit cards, it does seem like the benefits of the credit card use may cover (or more than cover) the individual's cost of the credit card fees.
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Like TSA, DL SkyMiles management treats airline customers as if they are the enemy or sheep to be fleeced and it shows.
the PMU change "COULD" be good... heaven only knows what the Z fare availability will be like.... if DL Revenue management is taking that over too... then WHO CARES
the PMU change "COULD" be good... heaven only knows what the Z fare availability will be like.... if DL Revenue management is taking that over too... then WHO CARES
DL revenue management is running the show and the spirit of Leo Mullins lives larger at DL than before.
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Like TSA, DL SkyMiles management treats airline customers as if they are the enemy or sheep to be fleeced and it shows.
the PMU change "COULD" be good... heaven only knows what the Z fare availability will be like.... if DL Revenue management is taking that over too... then WHO CARES
Z availability this year has been unprecedentedly easier in most markets due to the fall in premium cabin traffic....for the first time (ever, I think), I actually have Z confirmed on ALL my TATL itineraries for the next few months, including on traditionally-difficult-to-get ones like JFK-NCE during the summer (or even in May during the Cannes Film Festival..). Having Expertflyer of course is a godsend in these cases..
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Quote:
Originally Posted by ClipperDelta
Z availability this year has been unprecedentedly easier in most markets due to the fall in premium cabin traffic....for the first time (ever, I think), I actually have Z confirmed on ALL my TATL itineraries for the next few months, including on traditionally-difficult-to-get ones like JFK-NCE during the summer (or even in May during the Cannes Film Festival..). Having Expertflyer of course is a godsend in these cases..
Agree on all counts. I've even noticed availability CDG flights, which I rarely saw in the past. Due to the Z availability, I actually almost booked a flight through Paris for my WAW return. Ultimately, however, not even a confirmed upgrade could get me to connect in CDG (opted for CPH instead).
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