On my flight from BOS->DCA on a Comair bird I got the seat from he!!. The cushion had more than one butt imprint in it. So bad that I grabbed all the mags and stuck them under it so I did not feel like I was going to fall through. The seat next to me was just as bad. After the flight took off I realized that I also had an instant recline seat back.
So when the flight was over I decided to tell the captain to file a mechanical report. I told the FA that I was stepping into the cockpit to the tell the captain that I had a seat that basically was broken. After stepping out the FA said I should have told her immediately rather than at the end of the flight. It did not fully register what she what was trying to say as I just wanted to get off the damn plane and to walk as to relieve my aching a$$.
After disembarking I asked the GA what I should have done to properly report a crappy seat that really should not be in service. Next thing I know she is on the phone and she offers me a $150 voucher. Which I did not ask for nor expect just an answer to my question. I waited patiently while she processed my voucher and finally my answer - ask to be reseated immediately. Unfortunately, none of the other seats looked any better which is why I said nothing.
Too bad Delta is sending money on repainting perfectly good planes instead of doing basic maintenance.
Last edited by FlyingUnderTheRadar; Apr 9, 09 at 10:24 pm..
There were a few seats open. However if the plane was full, I bet the captain would have come back and made a decision that the seat did not pose a safety hazard and that I could take the seat or if I insisted the next flight ... and which case I would be on my own.
I guess I will spend my $150 on a nice butt rub ...
Programs: Feels like FO (DL DM, CO-G, United PE) - by choice!
Posts: 1,041
Quote:
Originally Posted by FlyingUnderTheRadar
On my flight from BOS->DCA on a Comair bird I got the seat from he!!. The cushion had more than one butt imprint in it. So bad that I grabbed all the mags and stuck them under it so I did not feel like I was going to fall through. The seat next to me was just as bad. After the flight took off I realized that I also had an instant recline seat back.
So when the flight was over I decided to tell the captain to file a mechanical report. I told the FA that I was stepping into the cockpit to the tell the captain that I had a seat that basically was broken. After stepping out the FA said I should have told her immediately rather than at the end of the flight. It did not fully register what she what was trying to say as I just wanted to get off the damn plane and to walk as to relieve my aching a$$.
After disembarking I asked the GA what I should have done to properly report a crappy seat that really should not be in service. Next thing I know she is on the phone and she offers me a $150 voucher. Which I did not ask for nor expect just an answer to my question. I waited patiently while she processed my voucher and finally my answer - ask to be reseated immediately. Unfortunately, none of the other seats looked any better which is why I said nothing.
Too bad Delta is sending money on repainting perfectly good planes instead of doing basic maintenance.
You are *L U C K Y* No, honestly. I send a complaint to Atlanta, since my seat (21A@767-300ER) had:
- a totally lose seat cushion
- was sqeeking as he11 when reclined
- AVOD plug broken
- was totally messed up by the last passenger spilling orange juice
Although I spoke to the FA short after take-off there was "nothing, they could do at the moment". So basically I ended up with nothing at all. Considering that my trip was from ATL-CDG, it was more than just a sore butt
Anyway, I am quite uncertain, whether DL is reacting to my complaint at all and I doubt it. So consider yourself lucky, it is quite unusual to get an instant voucer
__________________ DL '12 SEG'S 5 MQM 31002 CO|UA '12 EQM 2000 - Loyalty should go both ways but DL is trying the one way street on me.
So when the flight was over I decided to tell the captain to file a mechanical report. I told the FA that I was stepping into the cockpit to the tell the captain that I had a seat that basically was broken. After stepping out the FA said I should have told her immediately rather than at the end of the flight. It did not fully register what she what was trying to say as I just wanted to get off the damn plane and to walk as to relieve my aching a$$.
Was it seats 11A/B by chance?
__________________
"Running an airline is like having a baby: fun to conceive, but hell to deliver." - C. E. Woolman
lol...love this thread. I'm betting it was one of the Comair 100's, the cabins are absolutely terrible. You basically get a choice between having a sore butt (exit row) or having your knees hurt if you're tall (non-exit row). I've been known to connect in ATL rather than take a direct from DCA on one of those.
lol...love this thread. I'm betting it was one of the Comair 100's, the cabins are absolutely terrible. You basically get a choice between having a sore butt (exit row) or having your knees hurt if you're tall (non-exit row). I've been known to connect in ATL rather than take a direct from DCA on one of those.
A fellow traveler friend of mine has a nickname for the CRJ 100s. He calls them "Satan's Chariot."
