How do you cancel a refundable ticket?
#1
Original Poster
Join Date: Mar 2001
Location: Philly, Madrid
Programs: Alaska MVP Gold
Posts: 2,591
How do you cancel a refundable ticket?
I want to cancel a ticket I bought on delta.com that is refundable (Y fare). I don't see any link on the reservation to cancel it. I did find a page to request a refund where you input the ticket number, so I did that. But there was no indication from that page saying that the associated reservation would be cancelled, and it still shows up under my active reservations?
So have I in effect requested to cancel it and refund it, or do I need to cancel it some other way first and then request the refund?
So have I in effect requested to cancel it and refund it, or do I need to cancel it some other way first and then request the refund?
#2
Suspended
Join Date: Oct 2005
Location: Ravens Country
Programs: UA-1K, Marriott-Gold, SPG-Gold, IC RA/Plat, Amtrak Select
Posts: 3,887
Why not just call?
#3
Join Date: Apr 2004
Posts: 5,630
There is a request refund option on the left side of the page from Travel and Itens when u call up your iten.
#4
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
#5
Original Poster
Join Date: Mar 2001
Location: Philly, Madrid
Programs: Alaska MVP Gold
Posts: 2,591
I try so hard to avoid having to deal with airline CS reps on the phone, but I guess I'll call.
#6
Join Date: Dec 2008
Posts: 7
Does Delta have a time limit on ticket cancellation to receive a refund on refundable fare? IOW, do you have to cancel a ticket a certain amount of time before the flight to be eligible for a refund or are they always refundable even if you miss the flight?