Location: SEA - DL DM/MM, UA 1P, SPG Plat, some other car and hotel stuff
Posts: 5,283
Slew of fee increases eff 4/1, incl Direct Ticketing, Pets, UM, CRC, SkyMiles fees...
I am sure an insider will posts details in short order, but here are the headlines that I heard about:
CRC one-visit pass to go from $25 to $30
Unaccompanied Minor fee to go from $50 nonstop/$100 connecting to $100 for all
Pets in cabin fee from $75 to $100
Pets as checked luggage to go from $150 to $200
Curbside checked bags as per other threads ($3 vs. free, exemptions include medallions, premium cabin, etc.)
Oversize bag fee from $100 to $150, I believe as discussed elsewhere
Direct Ticketing Charge goes from $20 to $25
"ASC" for reissues, etc of non-refundable tix goes from $75 to $100 (only for tickets originally issued after 4/1)
Award ticket re-issues and redeposits go from $75 to $100, with PM waiver still in place
And the most "industry leading" revolutionary change
"Handling charge" for any award that includes a segment on another airline: $25
Caution: I may have some details off, as I was just scribbling stuff down that an agent read to me. (I wasn't even flying DL, but was at the airport and saying hello to a friendly agent who provided the scoop)
There were a few others ones, but nothing major (something about plastic bags and stuff like that).
Location: SEA - DL DM/MM, UA 1P, SPG Plat, some other car and hotel stuff
Posts: 5,283
Quote:
Originally Posted by AndyTLe
An early April Fool's Day joke I hope...
Oh man, if this agent was playing a joke on me, I will be so embarrassed! She seemed sincere in reading from her screen, though, and I just can't imagine she made it all up on the spot like that.
I just called SMS, said i wanted to change an itinerary as a travel agent friend of mine told me that the fee was changing from $75 to $100 on April 1st. She told me she had never heard that, so I said ok, don't change it then.
And the most "industry leading" revolutionary change
"Handling charge" for any award that includes a segment on another airline: $25
If this is truly what it is, then it just goes to reconfirm that DL is trying hard to be the worst frequent flyer program of all the major US airlines that are part of a global airline alliance.
No other major US airline does this.
__________________
Like TSA, DL SkyMiles management treats airline customers as if they are the enemy or sheep to be fleeced and it shows.
Programs: DL ♦M MM|HH♦|Marr Slvr|CO UA AA US|Pri Cub Plat|SPG|Avis 1st|Htz 5*
Posts: 5,044
Quote:
Originally Posted by andymo99
CRC one-visit pass to go from $25 to $30 Justifiable. Inflation is hitting everywhere.
Unaccompanied Minor fee to go from $50 nonstop/$100 connecting to $100 for all Justifiable. It takes extra personnel to deal with unaccompanied minors.
Pets in cabin fee from $75 to $100 NOT justifiable. The pets aren't getting any heavier and they already count as one of the pax carry-ons
Pets as checked luggage to go from $150 to $200 Justifiable. It takes extra personnel to deal with checked pets.
Curbside checked bags as per other threads ($3 vs. free, exemptions include medallions, premium cabin, etc.) Not justifiable. These workers already work primarily for tips.
Oversize bag fee from $100 to $150, I believe as discussed elsewhere
Direct Ticketing Charge goes from $20 to $25 Watch the other airlines follow suit. Who drew the short straw this time?...Delta. In about a year the airline that drew the long straw will be the last to up the fee.
"ASC" for reissues, etc of non-refundable tix goes from $75 to $100 (only for tickets originally issued after 4/1) Not justifiable. 'nuff said.
Award ticket re-issues and redeposits go from $75 to $100, with PM waiver still in place see immediate item above
"Handling charge" for any award that includes a segment on another airline: $25 TOTALLY unjustifiable. Would this mean an award with three other airlines would cost $75? or $25 for the presence of one or more partner airline? What a total crock of sh!t!!!
By justifiable I am not saying that I condone the change. I can just "swallow" the ones I called justifiable more than the others.
Location: SEA - DL DM/MM, UA 1P, SPG Plat, some other car and hotel stuff
Posts: 5,283
So I kind of regret starting this based on the report of one employee. Sort of like newspapers require two sources. Maybe this should be locked until confirmed?
Maybe it's better to leave it unlocked so that DL reps can post in it more easily; or if locking it, then moderators should include a note to PM moderators to unlock it if they have more comments about the matter?
__________________
Like TSA, DL SkyMiles management treats airline customers as if they are the enemy or sheep to be fleeced and it shows.
If you're angry at Delta, you are barking up the wrong tree.
[rant]
The skyrocketing price of oil has had a huge impact on many industries. The airline industry is one that sees it because they burn a lot of it flying us all around the world.
As do the:
trucks that deliver those wonderful meals and drinks to the airplanes
the baggage carts
the cars and trucks that bring the mechanics and flight attendants to work
and I'm sure a whole list of things that gets moved around an airport
I get annoyed every time I fill up at the pump and it now costs 50% more than it did a year ago, imagine what it must be like to fill a 777.
The American oil companies have record profits because of the market "demands" for oil. Keep in mind that their record profits are at the expense of the American consumer (taxpayer) and industries that use oil everyday, such as the airline industry, the trucking industry, local municipal governments, trains.
Because of the increase in the cost of fuel, the cost to bring those goods to you has or will increase in the near future.
Delta is not to blame, they are just as much a victim as are all US consumers.
[/rant]
Programs: DL GM/SC, HH Diamond, Fairmont Prem, Priority Club Plat/IC Amb
Posts: 10,829
Quote:
Originally Posted by andymo99
So I kind of regret starting this based on the report of one employee. Sort of like newspapers require two sources. Maybe this should be locked until confirmed?
As with most rumors on FT (unlike on other websites), the rumors tend to be true.
