I'm getting a lot of pushback from Delta on getting a friend's miles to post from this promo. I did the dirty work to get the partner activity to try to net her the extra 3k miles, in addition to getting 12 in for myself. The cut-and-paste of the T&C's of this promo that thankfully ExitRowAisle posted back in January (below), is definitely coming into use and I wanted some of your input. Basically, she has one Hilton stay that posted, along with a points.com posting, and an SkyMiles Incentives - Ameriprise Home/Auto quote posting for 500 miles. All of these posted in February. However, Delta is saying that the points.com and Ameriprise postings fall into the "duplicate" category and therefore don't meet the minimum 3 partner activities, but from what I can read below, that isn't the case? Has anyone had a similar experience and received the miles or were also declined?
Quote:
Originally Posted by ExitRowAisle
T&C's as of 1/13/08 (this may come in handy for some if they change after the fact):
Dining, Retail & Other Partners:
SkyMilesshopping.com (one purchase); SkyMiles Dining by Rewards Network (one restaurant purchase); e-Rewards (one e-Rewards currency redemption for miles); e-Miles; FTD.com; 1800Flowers; Teleflora: Netflix; Points.com (point/mile swap for SkyMiles); SCANA Energy; SkyMilesclothingcare; one activity among the following (AJC, Allright Parking Corp, Ameriprise Auto & Home Insurance, Atlas Van Lines, Inc., Best Western, Big Y Foods Inc., Boca Parking Systems, Bose Corporation, BostonCoach, CAPITAL G Bank Limited, Carlson Companies, Inc., Castle on the Hudson, Daytona Beach International Airport, DealerMiles, LLC, Delta Vacations, Dental Advantage, DHL Express, DIAMOND AIRPORT PARKING, Drury Inns Inc., East West Resorts of Big Sky, e-counters.com, Edgewater Hotel, Fieldheads Coffee Company, FLS Transportation Services, Inc., GE Consumer Finance, Gourmet Center/Biscoff.com, Great American Days, Greater Binghamton Airport, Greene Classic Limousines, Hartmann Luggage, Hotel Captain Hook, Hotels.com, IncentOne, Java City, KievApartment.com, La Quinta Inns Inc., LATHER, Luxe Hotels, Lynx Ski & Golf Vacations, Mutual of Omaha Insurance Company, Organic Bouquet Inc., PARC FIFTY FIVE HOTEL, PC/Nametag, Preflight Airport Parking, Ridley's Family Markets, S&H Greenpoints, Samsonite, Scenic Airlines, SHILO INN, Shop 4 Miles, SIRVA-Air Miles for Moving, SkyMall Inc., Southern Jewelry Travelers Association, Sunterra Resorts, The Cincinnatian Hotel, Tokyu Hotels Co., LTD, Triple J Parking, USA Today, Vinessee LLC, VISION NUMERICA USA, INC., West Coast Hospitality Corporation).
In reading through the thread, there's conflicting info about whether the Budget Fast Break counts as a partner for this promo. Is this a YMMV situation? I'm trying to figure out whether it's worth fighting for the miles or not. Thanks!
Programs: Delta PM, Continental PE, Hilton Gold, National Executive Elite
Posts: 1,334
Quote:
Originally Posted by peggster
In reading through the thread, there's conflicting info about whether the Budget Fast Break counts as a partner for this promo. Is this a YMMV situation? I'm trying to figure out whether it's worth fighting for the miles or not. Thanks!
At least in my experience, it counted and a simple e-mail took care of it. I'd fight!
In reading through the thread, there's conflicting info about whether the Budget Fast Break counts as a partner for this promo. Is this a YMMV situation? I'm trying to figure out whether it's worth fighting for the miles or not. Thanks!
In my experience, Budget Fast Break did NOT count. They specifically mentioned that because it was bonus miles it did not count (which I think is totally them making up rules after the fact, but that's another story...)
Programs: Hyatt Diamond, Marriott Platinum, Hilton Gold, IC Ambassador, AA EXP, DL GM, AS MVPG
Posts: 1,149
Quote:
Originally Posted by peggster
In reading through the thread, there's conflicting info about whether the Budget Fast Break counts as a partner for this promo. Is this a YMMV situation? I'm trying to figure out whether it's worth fighting for the miles or not. Thanks!
I sent an email and was told it didn't count so I think it's a YMMV situation.
Programs: DL PM/MM ♦M|HH♦|Marr Slvr|CO UA AA US|Pri Cub Gold|SPG|Avis 1st|Htz 5*
Posts: 2,862
Just wondering, did anyone else following this thread get 25K bonus miles? Or was I the only pathetic loser that had nothing better to do for 2 months than obsess over this promotion?
Just wondering, did anyone else following this thread get 25K bonus miles? Or was I the only pathetic loser that had nothing better to do for 2 months than obsess over this promotion?
I had not received the full amount of miles that I understood I should under the T&C.
Today, after 7 months, 5 phone calls, and at least 8 emails, I received the additional miles. Was it worth the effort for 3,000 miles? maybe- it was my last 3,000 to make an award, plus it kind of hit the point where I had already invested so much time that what was a little more? Of course, there was no explanation as to why I had been lied to and told that partners didn't count when they did, why it took so long, etc...just here's your 3,000 miles, go away!
I had not received the full amount of miles that I understood I should under the T&C.
Today, after 7 months, 5 phone calls, and at least 8 emails, I received the additional miles. Was it worth the effort for 3,000 miles? maybe- it was my last 3,000 to make an award, plus it kind of hit the point where I had already invested so much time that what was a little more? Of course, there was no explanation as to why I had been lied to and told that partners didn't count when they did, why it took so long, etc...just here's your 3,000 miles, go away!
Feel ya dude, that's kinda how it was for me-- I'd been told after a myriad of emails, faxes, phone calls, requests for supervisors, etc, that 1) I wasn't eligible, 2) I wasn't registered correctly, 3) some partners didn't show, 4) some partners didn't count, etc etc etc...
...and just when I was on the verge of labeling this a scam: presto-- there go my miles. Very strange, but a "happy" ending none the less.
I still ask myself though would I have engaged in the program, for just "a few thousand miles", had I known the full scope of activity it'd take me to actually get my due...............
And then I'm like "who'm I kidding, hell yeah I'dve done it!"
__________________
Faire du ciel le plus bel endroit de la terre c'est impossible sans Concorde!
~ConcordeBoy
Though, I've learned from the likes of rr and others on this site, that the easiest way to avoid all of this... is to save the computer screenshots of my promotion registration (with my name filled in all of the blanks) both before I submit it, and of the confirmation page immediately after it's submitted.
Then save my receipts or e-receipts of any partners participated.
Then have them nicely paperclipped, in chronological order, and ready-on-standby to fax to the SkyMiles service center whenever some moron tries to tell me that I didn't register or one of my partners isn't showing. That way, I have proof of registration and date registered. Proof of money spent on partners, date spent on partners, and amount of partners utilized.
Worked perfectly in the followup offer, and I sincerely suggest this strategy to all others who engage in future such promotions.
__________________
Faire du ciel le plus bel endroit de la terre c'est impossible sans Concorde!
~ConcordeBoy
Programs: Rapid Rewards, Skymiles, HHonors, Amex MR; Browns, Cavs, Indians, and Buckeyes Season Ticket Holder
Posts: 1,603
great advice, especially if they do another promotion, as last year's started a month from now
Quote:
Originally Posted by ConcordeBoy
(STRATEGY SUGGESTION)
Though, I've learned from the likes of rr and others on this site, that the easiest way to avoid all of this... is to save the computer screenshots of my promotion registration (with my name filled in all of the blanks) both before I submit it, and of the confirmation page immediately after it's submitted.
Then save my receipts or e-receipts of any partners participated.
Then have them nicely paperclipped, in chronological order, and ready-on-standby to fax to the SkyMiles service center whenever some moron tries to tell me that I didn't register or one of my partners isn't showing. That way, I have proof of registration and date registered. Proof of money spent on partners, date spent on partners, and amount of partners utilized.
Worked perfectly in the followup offer, and I sincerely suggest this strategy to all others who engage in future such promotions.
Though, I've learned from the likes of rr and others on this site, that the easiest way to avoid all of this... is to save the computer screenshots of my promotion registration (with my name filled in all of the blanks) both before I submit it, and of the confirmation page immediately after it's submitted.
Then save my receipts or e-receipts of any partners participated.
Then have them nicely paperclipped, in chronological order, and ready-on-standby to fax to the SkyMiles service center whenever some moron tries to tell me that I didn't register or one of my partners isn't showing. That way, I have proof of registration and date registered. Proof of money spent on partners, date spent on partners, and amount of partners utilized.
Worked perfectly in the followup offer, and I sincerely suggest this strategy to all others who engage in future such promotions.
The problem for me wasn't either of those things, though. It was that they were claiming that one of my six didn't count, when according to the T&C, it clearly did. And whenever I'd ask them to clarify why it didn't, they would just stop emailing back, and I'd have to start over with someone new a couple weeks later.
And when I tried calling in, they would just say that they couldn't make the decision themselves, they would have to email so-and-so, and no, I couldn't talk to that person directly, and then the next time I would call in they wouldn't have any idea what I was talking about.
Last edited by AsiaTraveler; Dec 18, 08 at 9:31 am.
Reason: clarifying why I didn't just call in
The problem for me wasn't either of those things, though. It was that they were claiming that one of my six didn't count, when according to the T&C, it clearly did. And whenever I'd ask them to clarify why it didn't, they would just stop emailing back, and I'd have to start over with someone new a couple weeks later.
And when I tried calling in, they would just say that they couldn't make the decision themselves, they would have to email so-and-so, and no, I couldn't talk to that person directly, and then the next time I would call in they wouldn't have any idea what I was talking about.
For those of us who happen to be in a similar situation, can you post the contact you used to finally get this corrected? Might save other a bunch of time and headache.
