L Fares and Upgrades
Jun 5, 1998, 3:12 pm
#31
Original Member
Join Date: May 1998
Location: Satellite Beach, FL, USA
Posts: 12
I find now that everytime I fly Delta (and since I usually plan in advance in order to save my company money, that means I'm flying "L" class), it's a shame but I'm mentally cussing at Delta throughout the whole flight. I know the reservations people at most DL employees at gates, ticket counters, and Crown Rooms are *really* tired of hearing people knocking Delta because of this decision. I wonder if the DL bean counters have figured out yet that they're actually *losing* money in this deal, rather than saving it, as people use other airlines.
I'm starting to like the idea somebody mentioned here awhile back about starting a class-action lawsuit against Delta because of this. Is there any merit to that? Any chance of success (other than causing DL a whole bunch of bad PR)? Costs?
I'm starting to like the idea somebody mentioned here awhile back about starting a class-action lawsuit against Delta because of this. Is there any merit to that? Any chance of success (other than causing DL a whole bunch of bad PR)? Costs?
Jun 5, 1998, 9:18 pm
#32
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Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
I mentioned class action.
It's doable based on mid-year announcement
caused damages.
I'll be home a while (unusual) so i may try to talk to some atty's.
Does anybody have any referrals like the post on the previous suit.?
It's doable based on mid-year announcement
caused damages.
I'll be home a while (unusual) so i may try to talk to some atty's.
Does anybody have any referrals like the post on the previous suit.?
Jun 8, 1998, 5:17 pm
#33
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Join Date: May 1998
Location: Satellite Beach, FL, USA
Posts: 12
I had originally posted my question about not being able to upgrade "L" fares around mid-April in the rec.travel.air newsgroup, and I guess I had just been "lucky" in the routes I'd been flying to this year so far, since "L" fares were apparently not available. Somebody in that newsgroup responded with something to the effect of "where have you been, this was announced in the Delta frequent flyer newsletter a long time ago". Was it really and I just missed it, or was this decision implemented after the year had already started? If it really was at the first of the year and we all just missed it, then a class action lawsuit probably doesn't stand a chance, and I guess we'll have to take our business elsewhere.
Jun 9, 1998, 6:00 am
#34
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Join Date: May 1998
Location: Atlanta, GA USA
Posts: 79
As I remember, Delta announced the 800-mile segment changes in June of 1997 to begin on January 1, 1998; therefor, if you earned segment upgrades from January 1, 1997 through June of 1997, you were not given the 1-year time period to use them as stated in the terms. I would say at a minimum, L-class fares should have been upgradable through June of 1998. By the way...those attorneys that handled the airline price fixing class action suit are located in Atlanta.
Jun 9, 1998, 6:14 am
#35
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Join Date: May 1998
Location: Satellite Beach, FL, USA
Posts: 12
But when did they announce about Platinum members not being able to upgrade "L" fares? Was that done at the same time? If so, I think I missed it. (Platinum doesn't have to mess with 800 mile upgrade certificates, and can (could) also upgrade at the time of booking, as opposed to only 24-72 hours prior to the actual flight).
Jun 9, 1998, 6:35 am
#36
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Join Date: May 1998
Location: Atlanta, GA USA
Posts: 79
As far as I know, the 800-mile segment upgrades were announced by newsletter to all FF members at the same time. Although the Platinum members have unlimited segment upgrades, any 800-mile segment rules would apply - according to a Delta FF representative that I called in June of 1997.
Jun 10, 1998, 10:24 am
#37
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Join Date: May 1998
Location: Westminster, California, USA
Posts: 1
This policy will drive away some business travelers, such as myself. I almost always fly deeply discounted coach tickets (such as L), but because of my elite status, I am able to upgrade often. This is one of my primary reasons for selecting (and remaininng loyal to) an airline.
There is a reason I have remained loyal to American Airline's frequent flier program, (I've been either gold or platinum since 1991): The ability to upgrade easily and often. That says it all.
I would never consider switching loyalty to Delta as long as they maintian their current policy.
Richard Price
President
Executive Tours International
PS: Yesterday, I tried to book a flight on Delta from Los Angeles to Chicago, and I wanted to use frequent flier miles to upgrade from a discounted fare. The LOWEST fare that Delta would allow me to upgrade from was $750!!! I then called Continental, and they had the lowest coach fare of any airline on the route ($240), AND they allowed me to cash in 20,000 miles to upgrade to First Class. Go Continental! In the future, I would fly Continental before I even considering picking up the phone to call Delta.
There is a reason I have remained loyal to American Airline's frequent flier program, (I've been either gold or platinum since 1991): The ability to upgrade easily and often. That says it all.
I would never consider switching loyalty to Delta as long as they maintian their current policy.
Richard Price
President
Executive Tours International
PS: Yesterday, I tried to book a flight on Delta from Los Angeles to Chicago, and I wanted to use frequent flier miles to upgrade from a discounted fare. The LOWEST fare that Delta would allow me to upgrade from was $750!!! I then called Continental, and they had the lowest coach fare of any airline on the route ($240), AND they allowed me to cash in 20,000 miles to upgrade to First Class. Go Continental! In the future, I would fly Continental before I even considering picking up the phone to call Delta.
Jun 10, 1998, 2:11 pm
#38
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Join Date: May 1998
Location: Planet Earth
Posts: 78
All of you need to stop whining. And to alhcfp...the basis of your lawsuit will not work. It was announced in August 1997 that the change would take place on January 1998. That was plenty of notice.
Why should someone who pays less than $200 for a ticket be able to upgrade to first class? Also most of you don't even pay for your tickets..your company does. And please always remember..the awards you are given are a BONUS for flying Delta. It's a freebie. Stop worrying about all of this and get on with your life.
Why should someone who pays less than $200 for a ticket be able to upgrade to first class? Also most of you don't even pay for your tickets..your company does. And please always remember..the awards you are given are a BONUS for flying Delta. It's a freebie. Stop worrying about all of this and get on with your life.
Jun 10, 1998, 3:27 pm
#39
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Join Date: May 1998
Location: Atlanta, GA USA
Posts: 4
Dear Jeyna,
I would love to "get on with my life" WITHOUT Delta Airlines. Unfortunately, Delta has no real competition in my city so I am stuck with them..until, please God!, Continental or some other airline decides to take them on in a big way.
It's not just this one thing, it's the whole attitude that has become Delta Airlines. The agents are HATEful, service is terrible, prices are high and they are continuing to take away perks offered to their best clients and raise fees at every opportunity (latest this week with the higher fees for escorting unaccompanied children).
Your post was definately pro-Delta....and very much expressed the customer attitude within Delta these days.
I would love to "get on with my life" WITHOUT Delta Airlines. Unfortunately, Delta has no real competition in my city so I am stuck with them..until, please God!, Continental or some other airline decides to take them on in a big way.
It's not just this one thing, it's the whole attitude that has become Delta Airlines. The agents are HATEful, service is terrible, prices are high and they are continuing to take away perks offered to their best clients and raise fees at every opportunity (latest this week with the higher fees for escorting unaccompanied children).
Your post was definately pro-Delta....and very much expressed the customer attitude within Delta these days.
Jun 10, 1998, 4:55 pm
#40
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Join Date: May 1998
Location: Reno, NV (RNO)
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Jenya, you are clearly missing a number of points made in the various posts about Delta and "L" fares. For one thing, the proposed basis of the lawsuit mentioned is not that insufficient notice was given, but rather that Delta's rules stipulated that upgrade certificates were to be valid for one year. Thus, any upgrades earned by travelers in 1997 were valid for a period of less than one-year once the new rules went into effect on January 1, 1998. I am not an attorney, but if flyers specifically choose Delta over other airlines based on the understanding that the upgrades they earned were valid for a year and then Delta broke "the contract", it seems to be a legitimate case (or at least one worth a further look). It's no different than you having a contract to buy a Cadillac and the dealer delivering a Hyundai.
Second, I would agree that someone who pays less than $200 for a ticket should not normally be able to upgrade to first class. However, frequent flyers are not your normal travelers. They fly more in a year than most people do their entire lives! They buy dozens/hundreds of tickets costing tens of thousands of dollars over many years. The upgrades are earned for ALL of these trips not any single trip. Basically, what Delta has done by not permitting upgrades on "L" fares is say "we don't care about your past loyalty or the thousands of dollars you have already spent. How much money are you going to give me TODAY for a seat?" Why should anyone continue to fly an airline that adopts such an attitude?
Third, the argument that frequent flyers don't pay for their own tickets (even if mostly true) is irrelevant. The airline's rules (including Delta's) state that s/he who FLIES earns the miles, not s/he who pays. Frequent flyers are just going by the rules.
Fourth, frequent flyers are well aware that awards/upgrades are bonuses, not only on Delta but on most other airlines as well. However, to a large extent they are now a necessary part of doing business for the airlines. If Delta believes that the frequent flyers and their propensity for mile collection/award redemption are a nuisance, perhaps they should just eliminate the SkyMiles program. With proper notice, as defined in the rules, they CAN do this. We all know, of course, that they won't - to do so would destroy Delta. The frequent flyer would have no incentive to fly Delta and would quickly take his/her dollar to another airline that did offer awards. If Delta feels that SkyMiles can't compete with the programs of other airlines, they do have alternatives. They can try competing on other things like on-time arrivals, customer service, cleanliness of planes/lounges, quality of food, etc. Surveys suggest that frequent flyers actually value on-time arrivals more than miles! I would be more than happy to meet with Delta management to understand the strategic and operational issues/problems they face and discuss how I may be able to help them craft solutions which would provide them with a competitive advantage in the industry.
Finally, yes. Yes, we should all stop worrying about frequent flyer miles. Yes, we should stop worrying about fairness and what's right. Yes, maybe we should all stop worrying and just stick our heads in the sand and hope everything will be all right. That is what Delta's done, isn't it?
Second, I would agree that someone who pays less than $200 for a ticket should not normally be able to upgrade to first class. However, frequent flyers are not your normal travelers. They fly more in a year than most people do their entire lives! They buy dozens/hundreds of tickets costing tens of thousands of dollars over many years. The upgrades are earned for ALL of these trips not any single trip. Basically, what Delta has done by not permitting upgrades on "L" fares is say "we don't care about your past loyalty or the thousands of dollars you have already spent. How much money are you going to give me TODAY for a seat?" Why should anyone continue to fly an airline that adopts such an attitude?
Third, the argument that frequent flyers don't pay for their own tickets (even if mostly true) is irrelevant. The airline's rules (including Delta's) state that s/he who FLIES earns the miles, not s/he who pays. Frequent flyers are just going by the rules.
Fourth, frequent flyers are well aware that awards/upgrades are bonuses, not only on Delta but on most other airlines as well. However, to a large extent they are now a necessary part of doing business for the airlines. If Delta believes that the frequent flyers and their propensity for mile collection/award redemption are a nuisance, perhaps they should just eliminate the SkyMiles program. With proper notice, as defined in the rules, they CAN do this. We all know, of course, that they won't - to do so would destroy Delta. The frequent flyer would have no incentive to fly Delta and would quickly take his/her dollar to another airline that did offer awards. If Delta feels that SkyMiles can't compete with the programs of other airlines, they do have alternatives. They can try competing on other things like on-time arrivals, customer service, cleanliness of planes/lounges, quality of food, etc. Surveys suggest that frequent flyers actually value on-time arrivals more than miles! I would be more than happy to meet with Delta management to understand the strategic and operational issues/problems they face and discuss how I may be able to help them craft solutions which would provide them with a competitive advantage in the industry.
Finally, yes. Yes, we should all stop worrying about frequent flyer miles. Yes, we should stop worrying about fairness and what's right. Yes, maybe we should all stop worrying and just stick our heads in the sand and hope everything will be all right. That is what Delta's done, isn't it?
Jun 11, 1998, 1:35 am
#41
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Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
Jayna..
Having flown 137 flights on Delta alone in 1997 i would say that a big part of my life is Delta.
As to the merits of the suit...within 2 days
of asking around a number of attorneys are taking a serious look at the matter. Obviously you do not understand the contract... Once we started flying in 1997
we were making payments on our 1998 status.
At the time of the announcement I had qualified for gold for 1998 and was just short of platinum. I was locked into Delta for 1998. Any elite understands this. No other airline has changed their elite rules mid-year.
As to companies paying....I own my company and every dime i paid Delta came out of my pocket, as do many other elites.
Having flown 137 flights on Delta alone in 1997 i would say that a big part of my life is Delta.
As to the merits of the suit...within 2 days
of asking around a number of attorneys are taking a serious look at the matter. Obviously you do not understand the contract... Once we started flying in 1997
we were making payments on our 1998 status.
At the time of the announcement I had qualified for gold for 1998 and was just short of platinum. I was locked into Delta for 1998. Any elite understands this. No other airline has changed their elite rules mid-year.
As to companies paying....I own my company and every dime i paid Delta came out of my pocket, as do many other elites.
Jun 11, 1998, 5:51 am
#42
Original Member
Join Date: May 1998
Location: Planet Earth
Posts: 78
Maybe I should have thought out what I was going to say before I wrote it BUT I still think that people are too upset about this.
alhcfp - I DO understand the contract - inside and out- probably better than any of you guys do. Would you rather Delta have announced the change on January 1 effective immediately? When exactly would have been a "good time" to change the rules" ? (I know you will say never)
MileKing - Your upgrades were still valid for 1 year. You just could not use them on L fares. The contract was not broken. You still had your upgrades and they were still valid. And the fact that FF's dont pay for their own tickets is relevant in my opinion. Everyone acts like they are entitled to something for spending their hard earned money on airline tickets and most of the time it is not their money. So their company pays thousands of dollars a year for Mr Businessman to fly around - and not 1 dime comes out of his pocket. Yet- he is enjoying all the benefits of the FF program. Taking free first class vacations with his family. Isnt that benefit enough?
David - I dont know about "pro-Delta" but I live in Atlanta and Delta is a big part of this city...and living in Atlanta you don't have many other choices for air travel.
I would like to say that all of you have very valid points and I did not mean to step on any toes. It is just my opinion that Delta is no worse than any other airline out there...and it is better in many respects. I would be interested to know if any of you are elite members of another airline FF program. And also if that other airline gives you as many upgrades to use and if you can use them on ANY fare.
alhcfp - I DO understand the contract - inside and out- probably better than any of you guys do. Would you rather Delta have announced the change on January 1 effective immediately? When exactly would have been a "good time" to change the rules" ? (I know you will say never)
MileKing - Your upgrades were still valid for 1 year. You just could not use them on L fares. The contract was not broken. You still had your upgrades and they were still valid. And the fact that FF's dont pay for their own tickets is relevant in my opinion. Everyone acts like they are entitled to something for spending their hard earned money on airline tickets and most of the time it is not their money. So their company pays thousands of dollars a year for Mr Businessman to fly around - and not 1 dime comes out of his pocket. Yet- he is enjoying all the benefits of the FF program. Taking free first class vacations with his family. Isnt that benefit enough?
David - I dont know about "pro-Delta" but I live in Atlanta and Delta is a big part of this city...and living in Atlanta you don't have many other choices for air travel.
I would like to say that all of you have very valid points and I did not mean to step on any toes. It is just my opinion that Delta is no worse than any other airline out there...and it is better in many respects. I would be interested to know if any of you are elite members of another airline FF program. And also if that other airline gives you as many upgrades to use and if you can use them on ANY fare.
Jun 11, 1998, 7:16 am
#43
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Join Date: May 1998
Location: Reno, NV (RNO)
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Posts: 4,707
Jenya, your point about the upgrades being valid for all fares except "L" is certainly true. Perhaps I should have been more specific in my comments. Whether that constitutes a breaking of the contract (I believe it does) is something for the lawyers to argue. And I guess we can agree to disagree about the relevancy of companies paying for travel versus the individual flyer. Constant travel does have advantages, but it is not the bed of roses that non-frequent travelers think it is.
In regards to your question about elite status in other programs, I have been a Gold elite (the highest level) on Continental for the past two years. I can honestly say that Continental's upgrade policy is worlds apart (better) than any other airline's (at least in my experience). Continental's upgrade certificates are good on "any published adult fare". They will also upgrade automatically (without certificates) if you are traveling on a full fare coach ticket and there is room in first class. And these upgrades are available prior to arrival at the airport. Further, I have frequently been upgraded to first class at the airport when I didn't have a certificate, was not on a full-fare coach ticket, and there was room in first class. On many shorter routes (DC to Newark) for example, Continental has been upgrading Silver and Bronze elites and even non-statused flyers without upgrade certificates if there is room in first upon departure. All they have to do is ask. Continental seems to grasp that the incremental cost (the price of a drink maybe?) of putting a customer in first class is nothing compared to the loyalty it buys the airline.
In regards to your question about elite status in other programs, I have been a Gold elite (the highest level) on Continental for the past two years. I can honestly say that Continental's upgrade policy is worlds apart (better) than any other airline's (at least in my experience). Continental's upgrade certificates are good on "any published adult fare". They will also upgrade automatically (without certificates) if you are traveling on a full fare coach ticket and there is room in first class. And these upgrades are available prior to arrival at the airport. Further, I have frequently been upgraded to first class at the airport when I didn't have a certificate, was not on a full-fare coach ticket, and there was room in first class. On many shorter routes (DC to Newark) for example, Continental has been upgrading Silver and Bronze elites and even non-statused flyers without upgrade certificates if there is room in first upon departure. All they have to do is ask. Continental seems to grasp that the incremental cost (the price of a drink maybe?) of putting a customer in first class is nothing compared to the loyalty it buys the airline.
Jun 11, 1998, 8:42 am
#44
Original Member
Join Date: May 1998
Location: Satellite Beach, FL, USA
Posts: 12
Jeyna, I don't want to flame you or anyone else, but your comments appear to originate from both or either of two possibilities: (1) you stated you live in Atlanta and so are defending one of ATL's largest employers, and/or (2) you really don't do a lot or any business travel yourself to fully understand the issues.
Regarding "when to change the rules", you're right, "never" would have been preferable. But in light of the "one year contract", an announcement in August 97 should have stated that it would be effective January 1999, thereby allowing passengers to make alternate decisions for mileage accrual during 1998, if they felt strongly about it.
Again, your arguement about who pays for the tickets (me vs employer) is irrelevant. We may need to agree to disagree on this, but consider that when my job requires me to travel, I generally have a choice (within reason) of which airline I choose. I've chosen Delta for a number of years and have done more than my fair share to demonstrate my loyalty to them. In turn, they have betrayed that loyalty with this decision. Who pays for the tickets is irrelevant because I could choose Delta, American, Northwest, Continental, etc. The point is that I need to go from A to B, and SOME airline is going to get the business, regardless of who pays for it. I have chosen Delta to get my business, frequently traveling at times that were less convenient to me than other airlines flights.
You mention "free first class vacations with the family", which leads me to believe that you do little business travel yourself. It sucks, regardless of which airline you use, but for many of us, it is part of the job, part of the territory that we signed up for when we took our current jobs. Flight delays, crowded/dirty airports, rude airline emloyees, hotels from hell, rental car nightmares, etc, etc; travel is not the glamorous thing that non-travelers frequently make it out to be. And as a salaried employee, my work day doesn't stop at 5pm, it stops when I get done; ie, getting home after midnight from a trip, leaving on a Sunday afternoon for a Monday morning meeting, all on "my own time". If one needs to travel as part of his/her job requirements, then one would strive to make that experience as pleasant and comfortable as possible. The Platinum upgrades from any fare basis was a big advantage to being loyal to Delta. The "first class vacations" does not even come close to matching or compensating for the headaches associated with the above. Yes, a nice perk, but an extremely minor portion of the pie.
I will give other airlines a lot of credit for capitalizing on Delta's error in this "L" class decision; ie, many are accepting the Delta frequent flyer card, even if you've NEVER flown their airline before, and matching the frequent flyer benefits. That's one of the things that drives business; seeing a competitor's mistake and having the business sense to take advantage of it.
Delta claims that one of the big decisions is revenue, and the complaints they've gotten from frequent flyers who can't upgrade from their full fare tickets. I submit that Delta is looking at TODAY ONLY, not the long term, and that long term they are going to lose much more than they could ever hope to save. And as for the full fare passengers who can't upgrade, look at the reasons: they very likely paid full fare because they made a last minute travel decision and no discount fares were available. So those people are being coddled for their lack of planning, and I am being penalized for planning ahead and trying to save my employer money on air travel. Yea, it happens; I make my own fair share of last minute travel decisions, just because that's what needs to be done. But at the same time, I realize that I cannot expect to be upgraded in that case, as the people who were able to plan ahead were there before me. If you're at the movie theater and the tickets for the movie cost $5 each, should you be allowed to go to the head of the long line waiting for tickets just because you couldn't get to the theater early to stand in line but are willing to pay $8 for the tickets? Think about it.
Delta (or any other company or airline) cannot expect to take away a perk that it had been offering to its senior level customers who have clearly demonstrated continued loyalty, without alienating a good number of those customers. Other airlines have already learned this, the hard way.
Regarding "when to change the rules", you're right, "never" would have been preferable. But in light of the "one year contract", an announcement in August 97 should have stated that it would be effective January 1999, thereby allowing passengers to make alternate decisions for mileage accrual during 1998, if they felt strongly about it.
Again, your arguement about who pays for the tickets (me vs employer) is irrelevant. We may need to agree to disagree on this, but consider that when my job requires me to travel, I generally have a choice (within reason) of which airline I choose. I've chosen Delta for a number of years and have done more than my fair share to demonstrate my loyalty to them. In turn, they have betrayed that loyalty with this decision. Who pays for the tickets is irrelevant because I could choose Delta, American, Northwest, Continental, etc. The point is that I need to go from A to B, and SOME airline is going to get the business, regardless of who pays for it. I have chosen Delta to get my business, frequently traveling at times that were less convenient to me than other airlines flights.
You mention "free first class vacations with the family", which leads me to believe that you do little business travel yourself. It sucks, regardless of which airline you use, but for many of us, it is part of the job, part of the territory that we signed up for when we took our current jobs. Flight delays, crowded/dirty airports, rude airline emloyees, hotels from hell, rental car nightmares, etc, etc; travel is not the glamorous thing that non-travelers frequently make it out to be. And as a salaried employee, my work day doesn't stop at 5pm, it stops when I get done; ie, getting home after midnight from a trip, leaving on a Sunday afternoon for a Monday morning meeting, all on "my own time". If one needs to travel as part of his/her job requirements, then one would strive to make that experience as pleasant and comfortable as possible. The Platinum upgrades from any fare basis was a big advantage to being loyal to Delta. The "first class vacations" does not even come close to matching or compensating for the headaches associated with the above. Yes, a nice perk, but an extremely minor portion of the pie.
I will give other airlines a lot of credit for capitalizing on Delta's error in this "L" class decision; ie, many are accepting the Delta frequent flyer card, even if you've NEVER flown their airline before, and matching the frequent flyer benefits. That's one of the things that drives business; seeing a competitor's mistake and having the business sense to take advantage of it.
Delta claims that one of the big decisions is revenue, and the complaints they've gotten from frequent flyers who can't upgrade from their full fare tickets. I submit that Delta is looking at TODAY ONLY, not the long term, and that long term they are going to lose much more than they could ever hope to save. And as for the full fare passengers who can't upgrade, look at the reasons: they very likely paid full fare because they made a last minute travel decision and no discount fares were available. So those people are being coddled for their lack of planning, and I am being penalized for planning ahead and trying to save my employer money on air travel. Yea, it happens; I make my own fair share of last minute travel decisions, just because that's what needs to be done. But at the same time, I realize that I cannot expect to be upgraded in that case, as the people who were able to plan ahead were there before me. If you're at the movie theater and the tickets for the movie cost $5 each, should you be allowed to go to the head of the long line waiting for tickets just because you couldn't get to the theater early to stand in line but are willing to pay $8 for the tickets? Think about it.
Delta (or any other company or airline) cannot expect to take away a perk that it had been offering to its senior level customers who have clearly demonstrated continued loyalty, without alienating a good number of those customers. Other airlines have already learned this, the hard way.
Jun 11, 1998, 9:24 am
#45
Original Member
Join Date: May 1998
Location: Austin TX
Programs: AA PLT, ICH Plat
Posts: 1,965
Jayna...
First Class vacations with your family??
"If your Platinum you don't have a life and if you stay Platinum you don't have a wife (or husband)
You are also going into a totally different topic which is entitled "Then Great Fraud"
: The inability to cash in FF rewards because of availablity. And if you think that there is no case here, look back at the class actions filed by attorney generals
against AOL for selling subscribers when their was insufficent capacity to cover.
Also...Delta SELLS FF miles to comapnies at approx 2cents per..to give to employees as incentives.... Affinity cards..car rentals and hotels PAY Delta for the miles (and under new tax rules pay tax on that)....SO
these miles are NOT FREE.
As for when to announce an elite change...
Dec. 31 1997 effective Jan 1 1999 that's what every other airline does.
Keep looking in this thread and you will find that Elite flyers as a whole are exceptionally educated and knowledgeable.
First Class vacations with your family??
"If your Platinum you don't have a life and if you stay Platinum you don't have a wife (or husband)
You are also going into a totally different topic which is entitled "Then Great Fraud"
: The inability to cash in FF rewards because of availablity. And if you think that there is no case here, look back at the class actions filed by attorney generals
against AOL for selling subscribers when their was insufficent capacity to cover.
Also...Delta SELLS FF miles to comapnies at approx 2cents per..to give to employees as incentives.... Affinity cards..car rentals and hotels PAY Delta for the miles (and under new tax rules pay tax on that)....SO
these miles are NOT FREE.
As for when to announce an elite change...
Dec. 31 1997 effective Jan 1 1999 that's what every other airline does.
Keep looking in this thread and you will find that Elite flyers as a whole are exceptionally educated and knowledgeable.