booked and flew AF-operated / DL-marketd flights.
#1
Original Poster
Join Date: Apr 2014
Posts: 1,765
booked and flew AF-operated / DL-marketd flights.
I booked AF-operated flights with Delta (with DL codeshare number)... when i checked in at AF counter, the boarding pass printed AF flight number rather than DL flight number without my skymiles account number.
After 10 days, miles have not appeared in my skymiles account.
fortunately, i kept my boarding passes (showing AF flight number and DL 006 ticket number).
Is this something I should call Delta to credit miles to my account?
Also, for SPG crossover award (AF-operated / DL-marketed flight should be eligible for SPG points), should I call Delta or should I call SPG???
After 10 days, miles have not appeared in my skymiles account.
fortunately, i kept my boarding passes (showing AF flight number and DL 006 ticket number).
Is this something I should call Delta to credit miles to my account?
Also, for SPG crossover award (AF-operated / DL-marketed flight should be eligible for SPG points), should I call Delta or should I call SPG???
#3
Join Date: Apr 2009
Programs: DL Gold, IHG Plat
Posts: 198
"If you are registered for Crossover Rewards and are an SPG Platinum or Gold elite member, Starpoints that you earn for eligible Delta flights will post to your SPG Member account for each segment within 4 to 6 weeks after the segment of the eligible Delta flight is completed.
[...]
If you are registered for Crossover Rewards and meet the eligible criteria to earn Starpoints and/or Delta miles for your eligible flight or stay: (1) if you are missing Delta miles for a Stay at an SPG Participating Hotel, contact the SPG Customer Contact Center; (2) if you are missing Starpoints for an eligible Delta flight, contact Delta SkyMiles Customer Support."
#4
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
#5
Original Poster
Join Date: Apr 2014
Posts: 1,765
#6
Join Date: Sep 2016
Location: LAX/BUR, RDU
Programs: DL SM, AAdvantage, SPG
Posts: 1,360
I don't remember if my DL FF number was on the BP, but I got the miles credited appropriately.
If you fill out the online form, it should credit your miles.
#7
Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,774
Last week I flew MSP-CDG-MAN, Delta ticketed, AF operated. My boarding passes, printed at MSP, all had my SM number. I received the miles about two days after the flights.
My itinerary on delta.com initially listed both the flights by their Delta code share numbers. After I used miles to upgrade from PE to Business on the first flight the flight number was listed by the AF number. I have no idea whether that is relevant to the OP's issue.
My itinerary on delta.com initially listed both the flights by their Delta code share numbers. After I used miles to upgrade from PE to Business on the first flight the flight number was listed by the AF number. I have no idea whether that is relevant to the OP's issue.