Another Negative Change by Delta: Blocking Seat Maps for Other Cabins
#47
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,577
Wow! Good to know. I thought my flight next week was full up front.
On a different note, my next trip booked through our corporate travel agency (Concur) is showing the option to pay to move to first on one leg of the itinerary. I have yet to see one of my corporate flights be eligible for FCM (used to see it all the time when buying direct).
The one leg FCM is also something new to me. I've received that type of offer in the app at check in, but never ahead of time.
On a different note, my next trip booked through our corporate travel agency (Concur) is showing the option to pay to move to first on one leg of the itinerary. I have yet to see one of my corporate flights be eligible for FCM (used to see it all the time when buying direct).
The one leg FCM is also something new to me. I've received that type of offer in the app at check in, but never ahead of time.
flying PBI-ATL-MCI next week and it's offering FCM on the ATL-MCI only.
It does show the first seat map on the ATL-MCI portion (currently in C+).
Last edited by apodo77; May 20, 2017 at 1:44 pm
#48
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
You'd think it would at least show the cabin I am trying to upgrade into...
#49
Join Date: Sep 2006
Location: Westchester county, NY
Programs: DL DM, MAR gold
Posts: 175
Here's one reason that I have encountered personally: as GM, select standard economy seat in exit row aisle; at T-72 get auto upgraded to C+, getting the email while in a meeting; a couple of hours later go back to office and log in to find that C+ is actually a middle seat, original seat is taken, and remaining standard economy options are in the middle or in the way back.
Last edited by essexnyc; May 20, 2017 at 2:21 pm Reason: Clarity
#51
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,309
#52
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,850
David
#53
Original Poster
Join Date: Nov 2014
Programs: DL DM, UA, AA EXP, AS MVP75K GOLD, HHonors Diamond, BW Diamond, SPG Gold, Hyatt Diamond
Posts: 382
Their statements indicate an intent to do this. Again, they did this earlier this week; before a Saturday schedule change and they seem quite content in its result.
#54
Original Poster
Join Date: Nov 2014
Programs: DL DM, UA, AA EXP, AS MVP75K GOLD, HHonors Diamond, BW Diamond, SPG Gold, Hyatt Diamond
Posts: 382
In my blog post I name names...and I bet it is a project of Mr. Glenn and the ROT
#55
Original Poster
Join Date: Nov 2014
Programs: DL DM, UA, AA EXP, AS MVP75K GOLD, HHonors Diamond, BW Diamond, SPG Gold, Hyatt Diamond
Posts: 382
#56
Join Date: Mar 2012
Location: Near ATL AVL GSP
Programs: DLDime & MM - Marriott LifePlat - Hertz Prez - Hyatt Dissapointedist
Posts: 224
That's not cynical, you're just thinking like a marketer. The pain is having to make a dummy reservation to check on availability wether it's to help make a RUC decision or dare I say, pay instead of wait and see if your upgrade clears.
#57
Join Date: Sep 2012
Location: MA
Programs: DL DM, AA GE, CP ED
Posts: 256
May or may not be related but I have noticed some upgrade eligible flights being listed as "not eligible for upgrade to first class "
Agent I spoke with earlier today agreed the fare is upgrade eligible and was not sure what what happening regarding seat visibility other than to say she'd received other complaints.
Useless and annoying change. :/
Agent I spoke with earlier today agreed the fare is upgrade eligible and was not sure what what happening regarding seat visibility other than to say she'd received other complaints.
Useless and annoying change. :/
#58
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 22,930
May or may not be related but I have noticed some upgrade eligible flights being listed as "not eligible for upgrade to first class "
Agent I spoke with earlier today agreed the fare is upgrade eligible and was not sure what what happening regarding seat visibility other than to say she'd received other complaints.
Useless and annoying change. :/
Agent I spoke with earlier today agreed the fare is upgrade eligible and was not sure what what happening regarding seat visibility other than to say she'd received other complaints.
Useless and annoying change. :/
#59
Join Date: Feb 2010
Location: US-Europe
Programs: DL DM Charter/2.5MM, AA EXP, Marriott AMB, LT Titanium, HH Diamond, Avis PP, National Exec-E
Posts: 529
#60
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,391
I have a couple flights coming up on connection carriers and I can see the seat maps on all those flights.
not sure if this is related to the change but I booked an international flight earlier tonight with the diamond desk and used GU's. I went in to select the seats and it wouldn't allow the seat assignments to stick either online or on the app and it required another call to the diamond desk to select them (for some reason they are backed up tonight, both calls I had to leave a call back number and wait 15 minutes).
not sure if this is related to the change but I booked an international flight earlier tonight with the diamond desk and used GU's. I went in to select the seats and it wouldn't allow the seat assignments to stick either online or on the app and it required another call to the diamond desk to select them (for some reason they are backed up tonight, both calls I had to leave a call back number and wait 15 minutes).