Gogo upgrade
Apr 24, 2017, 8:49 am
#16
Join Date: Jan 2002
Location: Atlanta, GA
Programs: DL DM & 5MM, WN
Posts: 1,451
The service is awful these days. I have gotten the "system busy" message on 5 out of my last 6 flights in all parts of the US. At last, when I flew last Friday PDX-ATL, I did not get the message, but the service blanked out anyway three times during flight.
I appreciate the new tech equipment, but am I understanding from the above that these are rare on the mainline and wi-fi-enhanced RJ fleets?
I don't think getting a decent service -- actually any service -- instead of an awful one is actually an "upgrade" to a paying customer.
I appreciate the new tech equipment, but am I understanding from the above that these are rare on the mainline and wi-fi-enhanced RJ fleets?
I don't think getting a decent service -- actually any service -- instead of an awful one is actually an "upgrade" to a paying customer.
Apr 24, 2017, 8:58 am
#17
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I have tried 2KU and its amazing compared to the old system! My biggest issue with GoGo is that its not gate to gate. on United and SW Wifi was gate to gate (Though on United, it was just streaming gate to gate, internet was above 10k feet) - I wish GoGo would offer gate to gate - at least for streaming.
Any plans for CRJ900s/ERJ170(5) getting 2ku ? I end up a lot of them on MSP->ORD/MDW and GoGo can be slow as molasses.
Any plans for CRJ900s/ERJ170(5) getting 2ku ? I end up a lot of them on MSP->ORD/MDW and GoGo can be slow as molasses.
Apr 28, 2017, 6:51 pm
#18
Join Date: Jul 2006
Programs: Delta Platinum, Hilton Diamond, Marriott Gold
Posts: 62
Since when? I haven't been able to pull up Delta studio on my iPad without us being north of 10k feet, since all I get is the 'gogo not available' screen. I've also had an active DL Studio stream to my iPad stop as we are landing.
Apr 28, 2017, 7:06 pm
#19
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
I have the main landing page saved to my favorites. As long as the wifi AP is available you should be able to pull it up. I have noticed that some planes the AP goes away below 10k and others it stays connected, just no internet.
Apr 29, 2017, 1:13 am
#20
Join Date: Dec 2013
Posts: 406
I was on DL1444 a couple of days ago and the Gogo services was so excruciatingly slow it was difficult to even go through a few emails. I was told the plane was just 2 months old which got me thinking what was the timetable for Delta upgrading the Gogo wifi to ku satellite. I was under the impression that the rate would accelerate in 2017. Anyone with new info on this. TYIA
Apr 29, 2017, 10:26 am
#21
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
I have tried 2KU and its amazing compared to the old system! My biggest issue with GoGo is that its not gate to gate. on United and SW Wifi was gate to gate (Though on United, it was just streaming gate to gate, internet was above 10k feet) - I wish GoGo would offer gate to gate - at least for streaming.
Any plans for CRJ900s/ERJ170(5) getting 2ku ? I end up a lot of them on MSP->ORD/MDW and GoGo can be slow as molasses.
Any plans for CRJ900s/ERJ170(5) getting 2ku ? I end up a lot of them on MSP->ORD/MDW and GoGo can be slow as molasses.
ATG and legacy Ku are > 10k feet only.
Apr 29, 2017, 4:35 pm
#22
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
Jun 21, 2017, 11:20 am
#23
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,877
Jun 21, 2017, 3:00 pm
#24
Join Date: Mar 2016
Location: MSP & MCO
Programs: DL PM & NRSA, AA Gold, ANA Plat, Hilton Gold, Marriott Gold, National EC Exec, GE, CLEAR
Posts: 1,225
Fair enough. At the bare minimum most have Ku-band based service. However as they just recently started offering wifi on them many do offer 2ku
Though chances are I mistook single Ku for dual Ku Band service
Though chances are I mistook single Ku for dual Ku Band service
Last edited by TheLifeOfA_NKCM; Jun 21, 2017 at 3:16 pm
Jun 21, 2017, 3:51 pm
#25
Join Date: Jan 2008
Location: SJC/YUL
Programs: DL PM, Marriott Gold
Posts: 3,877
The entire international fleet does have 1st gen "1Ku". The A350s will be the first widebodies with 2Ku.