International Award Ticket Schedule Change
Apr 3, 2017, 5:22 pm
#16
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
It's for sure worth a try. I would explain to the DL agent that you know and understand that you are not entitled to a change but that the shortened connection time makes you very nervous. Ask nicely if they would be willing to reroute you.
I would not bring up the nonstop at first, as this will seem kind of obvious. Let them offer it (if they are willing to change, they will offer it).
I would not bring up the nonstop at first, as this will seem kind of obvious. Let them offer it (if they are willing to change, they will offer it).
Apr 3, 2017, 6:06 pm
#17
Original Poster
Join Date: May 2016
Posts: 109
According to that chart, I believe that your connection - (I/D) - international to domestic, needs to have at least 2 hours between flights.
If that's the case, they do have to change your flights, but, they can't force AeroMexico to give them award space on the nonstop flight if it's not available.
If that's the case, they do have to change your flights, but, they can't force AeroMexico to give them award space on the nonstop flight if it's not available.
Apr 3, 2017, 6:25 pm
#18
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Apr 3, 2017, 6:35 pm
#19
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
I think the most important factor is, whether or not DL shows availability on the AM flight that Ali wants, since DL <supposedly> has no way no offer him a seat if AM isn't offering any availability for that flight.
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Last edited by davetravels; Apr 3, 2017 at 6:46 pm
Apr 3, 2017, 6:40 pm
#20
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
I think the most important factor is, whether or not DL shows availability on the AM flight that Ali wants, since DL <supposedly> has no was no offer him a seat if AM isn't offering any availability for that flight.
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Ahh that explains it
Apr 3, 2017, 6:44 pm
#21
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I think the most important factor is, whether or not DL shows availability on the AM flight that Ali wants, since DL <supposedly> has no was no offer him a seat if AM isn't offering any availability for that flight.
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Just a side note - Now that I'm on a desktop computer, I can see that the chart is scrollable. I was looking at it on my phone earlier!
Apr 3, 2017, 6:51 pm
#22
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
I didn't realize the nonstop is a Delta op'd flight! Nobody said that! Now, THAT'S a whole different story!
If there's an illegal connection (which, at the moment there doesn't serem to be), they certainly CAN offer the nonstop flight, even if there ISN'T availability using miles.
Apr 3, 2017, 10:26 pm
#23
Original Poster
Join Date: May 2016
Posts: 109
Ohhhhhhhhhhhhhhhhhhhhhh!!!!!
I didn't realize the nonstop is a Delta op'd flight! Nobody said that! Now, THAT'S a whole different story!
If there's an illegal connection (which, at the moment there doesn't serem to be), they certainly CAN offer the nonstop flight, even if there ISN'T availability using miles.
I didn't realize the nonstop is a Delta op'd flight! Nobody said that! Now, THAT'S a whole different story!
If there's an illegal connection (which, at the moment there doesn't serem to be), they certainly CAN offer the nonstop flight, even if there ISN'T availability using miles.
Intersting though, the agent wasn't willing to do anything at first, then I mentioned the fact that the connection time was too close. Asked nicely if they could provide another option.
She then provided another option: LAX-ATL-CUN, with a safer layover of 2 hours.
I almost pulled the trigger on that until I mentioned the nonstop flight. She initially said there was a fare difference of 20,000 miles. I politely declined and asked her to provide some sort of exception. After 20 minutes on hold, she made it happen!!!
Apr 3, 2017, 10:57 pm
#24
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
I just got off the phone. LAX - CUN first class is booked nonstop
Intersting though, the agent wasn't willing to do anything at first, then I mentioned the fact that the connection time was too close. Asked nicely if they could provide another option.
She then provided another option: LAX-ATL-CUN, with a safer layover of 2 hours.
I almost pulled the trigger on that until I mentioned the nonstop flight. She initially said there was a fare difference of 20,000 miles. I politely declined and asked her to provide some sort of exception. After 20 minutes on hold, she made it happen!!!
Intersting though, the agent wasn't willing to do anything at first, then I mentioned the fact that the connection time was too close. Asked nicely if they could provide another option.
She then provided another option: LAX-ATL-CUN, with a safer layover of 2 hours.
I almost pulled the trigger on that until I mentioned the nonstop flight. She initially said there was a fare difference of 20,000 miles. I politely declined and asked her to provide some sort of exception. After 20 minutes on hold, she made it happen!!!
Yet, another FlyerTalk success story! Yay!
I don't think you mentioned - - Do you have any status with Delta? That seems to help.
Last edited by davetravels; Apr 3, 2017 at 11:04 pm
Apr 4, 2017, 12:24 am
#25
Original Poster
Join Date: May 2016
Posts: 109
Ohhhhhhhhhhhhhhhhhhhhhh!!!!!
I didn't realize the nonstop is a Delta op'd flight! Nobody said that! Now, THAT'S a whole different story!
If there's an illegal connection (which, at the moment there doesn't serem to be), they certainly CAN offer the nonstop flight, even if there ISN'T availability using miles.
I didn't realize the nonstop is a Delta op'd flight! Nobody said that! Now, THAT'S a whole different story!
If there's an illegal connection (which, at the moment there doesn't serem to be), they certainly CAN offer the nonstop flight, even if there ISN'T availability using miles.
Last edited by Ali Taheri; Apr 4, 2017 at 12:27 am Reason: Typo
Apr 4, 2017, 12:26 am
#26
Original Poster
Join Date: May 2016
Posts: 109
BTW, got this for 30k one way. I thought that was pretty good!
Apr 4, 2017, 2:09 am
#27
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
I just got off the phone. LAX - CUN first class is booked nonstop
Intersting though, the agent wasn't willing to do anything at first, then I mentioned the fact that the connection time was too close. Asked nicely if they could provide another option.
She then provided another option: LAX-ATL-CUN, with a safer layover of 2 hours.
I almost pulled the trigger on that until I mentioned the nonstop flight. She initially said there was a fare difference of 20,000 miles. I politely declined and asked her to provide some sort of exception. After 20 minutes on hold, she made it happen!!!
Intersting though, the agent wasn't willing to do anything at first, then I mentioned the fact that the connection time was too close. Asked nicely if they could provide another option.
She then provided another option: LAX-ATL-CUN, with a safer layover of 2 hours.
I almost pulled the trigger on that until I mentioned the nonstop flight. She initially said there was a fare difference of 20,000 miles. I politely declined and asked her to provide some sort of exception. After 20 minutes on hold, she made it happen!!!
Apr 4, 2017, 2:48 pm
#28
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
Jul 9, 2017, 6:40 am
#29
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,031
Hi All:
I have a HND-LAX-JFK one-way award in DeltaOne in December where the HND-LAX had the departure moved up two hours giving me a 4.5 hour layover in LAX. If I want to try for a reschedule, do I need find a routing that has the same mileage cost as what I originally-booked, or do I have a little more leeway. I noticed that NRT-DTW is now showing as an A350 flight so it would be great to get on that!
Thanks.
I have a HND-LAX-JFK one-way award in DeltaOne in December where the HND-LAX had the departure moved up two hours giving me a 4.5 hour layover in LAX. If I want to try for a reschedule, do I need find a routing that has the same mileage cost as what I originally-booked, or do I have a little more leeway. I noticed that NRT-DTW is now showing as an A350 flight so it would be great to get on that!
Thanks.
Jul 9, 2017, 6:53 am
#30
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,040
Hi All:
I have a HND-LAX-JFK one-way award in DeltaOne in December where the HND-LAX had the departure moved up two hours giving me a 4.5 hour layover in LAX. If I want to try for a reschedule, do I need find a routing that has the same mileage cost as what I originally-booked, or do I have a little more leeway. I noticed that NRT-DTW is now showing as an A350 flight so it would be great to get on that!
Thanks.
I have a HND-LAX-JFK one-way award in DeltaOne in December where the HND-LAX had the departure moved up two hours giving me a 4.5 hour layover in LAX. If I want to try for a reschedule, do I need find a routing that has the same mileage cost as what I originally-booked, or do I have a little more leeway. I noticed that NRT-DTW is now showing as an A350 flight so it would be great to get on that!
Thanks.
