DL app-not teck savy
Feb 21, 2017, 12:28 pm
#1
Original Poster
Join Date: Dec 2002
Location: WI
Programs: Delta Skymiles
Posts: 631
DL app-not teck savy
Can someone tell me why the Delta app would be more helpful than, for example, getting my boarding pass sent to my email? I am sure it must allow other short cuts but I don't travel real often and I am not sure if I need it. IF a flight is delayed is there a benefit in having the app? Forgive this VERY basic information but I am behind the times. I do have a smart/I- phone
Feb 21, 2017, 12:42 pm
#2
Join Date: Nov 2013
Programs: DL PM
Posts: 1,089
App is very useful.. things you can do (in no particular order)
1) check the seat map/change your seat
2) check current gate information
3) check flight status, including status of inbound aircraft
4) book a new flight
5) re-book a flight (and evaluate various rebooking options) if your flight is delayed or other irregular operations occur
6) check in for a flight, including getting your boarding pass
7) check your frequent flier info (status, skymiles earnings, number, etc).
I actually find the iOS app to be an invaluable travel tool!
1) check the seat map/change your seat
2) check current gate information
3) check flight status, including status of inbound aircraft
4) book a new flight
5) re-book a flight (and evaluate various rebooking options) if your flight is delayed or other irregular operations occur
6) check in for a flight, including getting your boarding pass
7) check your frequent flier info (status, skymiles earnings, number, etc).
I actually find the iOS app to be an invaluable travel tool!
Feb 21, 2017, 12:55 pm
#3
Join Date: Apr 2011
Posts: 3,394
Plus the new DL app update has maps of several airports that can direct you to good coffee! And while the map itself doesn't move, it can give you step by step directions to get from A to B in something like 20 airports including all of the hubs.
Feb 21, 2017, 1:46 pm
#4
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
The app also tracks your bags. Delta scans them when they go on and off planes (they're getting better at this) and this is useful info.
The app also can send you notifications about delays, gate changes, etc.
Looking at seat maps, changing seats and the UG list are all nice features.
The app also can send you notifications about delays, gate changes, etc.
Looking at seat maps, changing seats and the UG list are all nice features.
Feb 21, 2017, 1:47 pm
#5
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Doesn't the app also alert you when boarding starts? . . . . Although, I find it not 100% reliable.
Feb 21, 2017, 1:54 pm
#6
Join Date: Sep 2006
Location: Santo Domingo, Dom. Rep. / Washington, DC
Programs: AA PPro/DL PLT, PPass, Marriott / Hilton Gold, JetBlue Mosaic, Hertz Presidents Circle, Amex Plat
Posts: 4,630
DL App has become the de-facto Skymiles membership card. Only DMs and PMs receive physical cards.
I have noticed this too, leaving the SC when I receive the boarding notification only to find that the gate agents/DL O change status from "Scheduled" to "Boarding" and pre-boarding has not even started.
I have noticed this too, leaving the SC when I receive the boarding notification only to find that the gate agents/DL O change status from "Scheduled" to "Boarding" and pre-boarding has not even started.
Feb 21, 2017, 1:59 pm
#7
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,226
Feb 21, 2017, 2:16 pm
#8
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Don't forget that it stores the electronic "Have One On Us" drink coupons! 
I guess that wouldn't matter to an infrequent flyer.
I guess that wouldn't matter to an infrequent flyer.
Feb 21, 2017, 2:33 pm
#9
Join Date: Apr 2011
Posts: 3,394
DL App has become the de-facto Skymiles membership card. Only DMs and PMs receive physical cards.
I have noticed this too, leaving the SC when I receive the boarding notification only to find that the gate agents/DL O change status from "Scheduled" to "Boarding" and pre-boarding has not even started.
I have noticed this too, leaving the SC when I receive the boarding notification only to find that the gate agents/DL O change status from "Scheduled" to "Boarding" and pre-boarding has not even started.
I'd rather have them set it to board a couple of minutes early than a couple of minutes after boarding has started. Now what I'd like to see is some type of countdown that shows when boarding started, then it shows a countdown to the estimated time the door will be shut. I understand it will not be perfect, but it would at least give me an idea if I should walk, run, or call when I get off the plane.
Feb 21, 2017, 2:53 pm
#10
Join Date: May 2015
Posts: 2,881
I believe the boarding notification is sent when the first passenger is marked onboard. This can be misleading when gate agents mark someone onboard who hasn't actually boarded in order to meet an internal boarding time metric that stations compete for: D-35 for most domestic narrowbodies.
Feb 21, 2017, 3:04 pm
#12
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
Assuming you've logged on using your SkyMiles number, of course. If you are only using Guest mode, then the app only knows about trips who's PNRs you've entered into the app.
Feb 21, 2017, 3:04 pm
#13
Join Date: Jul 2016
Programs: DL Diamond; SPG Platinum
Posts: 16
I had an interesting experience on a delayed flight where the flight never actually switched to "Boarding" status in my app.
I didn't realize they had started boarding until I looked at an information screen and made it to the gate just as they were calling for final boarding.
I didn't realize they had started boarding until I looked at an information screen and made it to the gate just as they were calling for final boarding.
Feb 21, 2017, 3:28 pm
#15
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,439
This could be one of those times to recruit the nearest 10 year old kid to show you how. The Log Out option is under the app menu in the top right corner of the app's screen. Log Out is at the very bottom of the list. On my phone I have to scroll the list to get to the bottom option.