Premium Economy Upgrades
Jan 19, 2017, 5:31 am
#47
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
lol, that doesn't have anything to do with you getting mad because you had to sit next to some dirty commoner who got upgraded. There was absolutely zero implication that the peon you were forced to endure felt entitled to that upgrade. That's just you making up some sort of bogus justification for your feewings.
Jan 19, 2017, 7:14 am
#48
Join Date: Jul 2014
Location: BWI
Programs: DL FO
Posts: 312
This is what I expect - RUCs will become one-cabin certificates, good for domestic Y->F, international Y->PE, or international PE->J. GUCs will become two cabin certificates for Y->PE.
Jan 19, 2017, 8:39 am
#49
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,775
lol, that doesn't have anything to do with you getting mad because you had to sit next to some dirty commoner who got upgraded. There was absolutely zero implication that the peon you were forced to endure felt entitled to that upgrade. That's just you making up some sort of bogus justification for your feewings.
I stated my opinion on what DL should do with their new Premium Econ product. Again you're turning this into a DYKWIA for absolutely no reason.
Jan 19, 2017, 11:56 am
#50
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
The years long experiences of non-US airlines that have had this product is that the cabin sells very well. It often sells out long before economy and business class. If Delta prices it right, it would rarely have to "give it away" even if they follow American. It would, however, be a nice perk to their most loyal flyers flying on their own dime with little cost to Delta. The danger, despite what the airlines are saying, is that premium economy eventually becomes the default upgrade for GUCs.
Jan 19, 2017, 12:22 pm
#51
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I fully expect it to be priced at the same level as other W products. While the seat may be a little bit more narrow than other carriers, they are offering a soft product that is on par with domestic first.
Jan 19, 2017, 2:16 pm
#52
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,421
Jan 19, 2017, 2:20 pm
#53
Join Date: Feb 2007
Location: SEA
Programs: Delta TDK(or care)WIA, Hilton Diamond
Posts: 1,869
I expect it will be priced the same as well, making it a worse value than other W products. Offering a soft product on a par with domestic first doesn't make it premium. The domestic first soft product would be more premium than it is if they gave you a voucher to Panera or something similar rather than the domestic first meal.
Jan 19, 2017, 2:30 pm
#54
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
The years long experiences of non-US airlines that have had this product is that the cabin sells very well. It often sells out long before economy and business class. If Delta prices it right, it would rarely have to "give it away" even if they follow American. It would, however, be a nice perk to their most loyal flyers flying on their own dime with little cost to Delta. The danger, despite what the airlines are saying, is that premium economy eventually becomes the default upgrade for GUCs.
To my mind, there is simply too little to gain and too much to lose. If the upgrades are rare, the carrot won't materially impact purchasing decisions. If the upgrades are frequent, then they are viewed as an entitlement and you risk the revenue premium. It is all downside from DL's perspective.
Jan 19, 2017, 2:33 pm
#55
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
I expect it will be priced the same as well, making it a worse value than other W products. Offering a soft product on a par with domestic first doesn't make it premium. The domestic first soft product would be more premium than it is if they gave you a voucher to Panera or something similar rather than the domestic first meal.
Jan 19, 2017, 2:45 pm
#56
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Newly minted free agent; MR LT(!)TE, HH SE, BA SECM, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,108
I expect it will be priced the same as well, making it a worse value than other W products. Offering a soft product on a par with domestic first doesn't make it premium. The domestic first soft product would be more premium than it is if they gave you a voucher to Panera or something similar rather than the domestic first meal.
- Seat: Average
- Dedicated FAs: Above Average
- Meals: Above Average (ie: not Y, and better than domestic F, assuming they don't turn out terrible)
- Amenity Kit: Average, maybe Above Average if done well
- Blanket and Pillow: Average, maybe slightly Above Average
- Priority Security, Boarding, Bags: Average
- Baggage Allowance: Average
- Lounge Access: Below Average (ie: only for alliance high elites, but presumably still not at "third party" lounges)
- Mileage Earning: Average (ie: class of service bonus on MQM, though you could argue revenue based RDM makes this Below Average)
- TBD: Welcome champagne, dedicated toilets
And to the original question, the DL website still says "Complimentary Upgrades are not available". But at least now we know why it's called "Select": "The Delta Premium Select experience will be available on select long-haul flights."
Jan 19, 2017, 4:21 pm
#59
Suspended
Join Date: Sep 2005
Location: SEA
Programs: UA Silver, BA Gold, DL Gold
Posts: 9,779
Jan 19, 2017, 4:43 pm
#60
Join Date: Oct 2001
Location: Somewhere...
Programs: AA PLT/3MM, UA GM/1MM, DL DM/1MM, FB Plat, AS MVP Gold, WN AList+
Posts: 1,588
Will Delta follow American and offer comp day of departure upgrades to Premium Economy for Diamond Medallions?
See the link below:
http://onemileatatime.boardingarea.c...my-upgrades-2/
Let the speculation begin.
See the link below:
http://onemileatatime.boardingarea.c...my-upgrades-2/
Let the speculation begin.
My guess is that DL will do something of the same manner for competitive advantage - especially if C+ is going away. Otherwise I will book with where I know I am going to get a better Y seat at time of booking.