No Medallion upgrades on domestic return legs of int'l?!?
Nov 30, 2016, 4:33 am
#1
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No Medallion upgrades on domestic return legs of int'l?!?
Howdy again,
@Delta Twitter just told me that I cannot upgrade on the domestic RT leg of an international trip landing ATL. (I am seeing this leg as "upgrade ineligible" online).
I have never seen this before. Is the agent just wrong here?
TIA, Ken
@Delta Twitter just told me that I cannot upgrade on the domestic RT leg of an international trip landing ATL. (I am seeing this leg as "upgrade ineligible" online).
I have never seen this before. Is the agent just wrong here?
TIA, Ken
Nov 30, 2016, 4:44 am
#3
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Good question. Nope. Change of flight #, change of equipment. Booked with AF #s on the return routing (because the agent said she needed to do that, and it probably was necessary for the fare), assumed that was the issue with online seat selection/upgrades.
Last edited by kthomas; Nov 30, 2016 at 5:04 am
Nov 30, 2016, 6:28 am
#4
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So your DL operated domestic connecting flight in question was booked as a codeshare with an AF flight number? That might be the source of the problem with upgrade eligibility.
Nov 30, 2016, 7:39 am
#5
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Thanks all.
Nov 30, 2016, 11:04 am
#6
Join Date: Sep 2012
Location: NYC
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On Sunday I flew NRT-DTW-JFK. Upon landing in DTW I found that I was not on the upgrade list for first for the JFK leg even though I confirmed that my app showed "upgrade requested" for that leg.
Nov 30, 2016, 11:16 am
#7
Join Date: Jun 2008
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I have a return in a few days. Just looked at the reservation. The first leg is on FM, the second leg is PVG-LAX on DL. The third leg is LAX-ATL on DL. The third leg does show as being upgrade eligible. So there has been no change when it's DL metal/ticket.
Dec 1, 2016, 6:23 am
#8
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FWIW neither airline seemed to be able to process a Kosher meal request in this situation either, though AF did have a Kosher meal for me on the incoming into CDG this morning.
SNAFU here seems entirely an issue of DL metal, DL ticket, AF flight #s.
SNAFU here seems entirely an issue of DL metal, DL ticket, AF flight #s.
Dec 1, 2016, 8:22 am
#9
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Yes, this has happened to me twice on my NRT-DTW-ATL. I don't know why DL does this, although you are changing planes it is considered the same leg of the international part. Usually the flight # is the same for both legs. You also don't get an extra segment and less MQMs.
Next time make sure you are booking 2 separate itinerary.
Next time make sure you are booking 2 separate itinerary.
Dec 1, 2016, 9:13 am
#10
Join Date: Oct 2009
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Yes, this has happened to me twice on my NRT-DTW-ATL. I don't know why DL does this, although you are changing planes it is considered the same leg of the international part. Usually the flight # is the same for both legs. You also don't get an extra segment and less MQMs.
Next time make sure you are booking 2 separate itinerary.
Next time make sure you are booking 2 separate itinerary.
Dec 2, 2016, 2:15 am
#11
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^^ yes; the problem here seems to be the AF flight #s and that neither airline seems to be able to do much in that situation, combined with a normal amount of confusion and finger pointing when something can't be done.
The latest is that I must wait to the gait to be activated for the "standby list," it not being clear that the agents involved understood that C+ seating is really what is significant here...
The latest is that I must wait to the gait to be activated for the "standby list," it not being clear that the agents involved understood that C+ seating is really what is significant here...
Dec 2, 2016, 12:55 pm
#12
Join Date: Mar 2016
Location: Out to sea...
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This happens to me every month when I return home from Africa through CDG on an AF ticket.
I have figured out that even though I check into AF website for my flights, when I am in CDG or during my TATL flight, I need to use @Delta to check in with Delta for my final leg ATL-JAX or JFK-JAX. Then and only then do I appear on the upgrade list. Sounds weird, but I have to do it every trip or I will not be on the upgrade list. I must say @Delta is AWESOME. They are always able to help me with my requests...
I have figured out that even though I check into AF website for my flights, when I am in CDG or during my TATL flight, I need to use @Delta to check in with Delta for my final leg ATL-JAX or JFK-JAX. Then and only then do I appear on the upgrade list. Sounds weird, but I have to do it every trip or I will not be on the upgrade list. I must say @Delta is AWESOME. They are always able to help me with my requests...
Dec 2, 2016, 2:29 pm
#13
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This happens to me every month when I return home from Africa through CDG on an AF ticket.
I have figured out that even though I check into AF website for my flights, when I am in CDG or during my TATL flight, I need to use @Delta to check in with Delta for my final leg ATL-JAX or JFK-JAX. Then and only then do I appear on the upgrade list. Sounds weird, but I have to do it every trip or I will not be on the upgrade list. I must say @Delta is AWESOME. They are always able to help me with my requests...
I have figured out that even though I check into AF website for my flights, when I am in CDG or during my TATL flight, I need to use @Delta to check in with Delta for my final leg ATL-JAX or JFK-JAX. Then and only then do I appear on the upgrade list. Sounds weird, but I have to do it every trip or I will not be on the upgrade list. I must say @Delta is AWESOME. They are always able to help me with my requests...
As it was, agent at the F SkyClub was able to get me onto the list "you'll have to go to the gate to activate" but not my companion "see what the gate agent can do." We got there at T-35+ but boarding already had just started, I was already assigned 1A (here now) but companion stuck in non-premium seat.
(Note, one issue here on both was that there was *no way to get a premium seat, period, even by paying*, evidently because AF flight #. )
Last edited by kthomas; Dec 2, 2016 at 2:50 pm
Dec 2, 2016, 2:38 pm
#14
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There's always an issue when there's some codeshare involved. The skyclub agent had to spend 15min typing to get me on the list as I was on a non Delta number. On the return, I didn't encountered a competent enough agent to get me on the list though.
Took the same routing, same flights few months later being on a pure DL ticket and flights number and then no issues at all.
Took the same routing, same flights few months later being on a pure DL ticket and flights number and then no issues at all.
Dec 3, 2016, 12:09 pm
#15
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Data point:
Flew DL coded KE flight HKG ICN to catch DL ICN DTW flight due to JKG SEA not operated daily anymore.
DTW YYZ show upgrade requested but at T-24 was not on the upgrade list according to DL app.
Mentioned this to SC TAs at DTW and halfway through my shower I got notification that I am on the list and cleared into F seconds after
I think there are issue with upgrade lists when the first flights are not DL operated on an intl itinerary.
Flew DL coded KE flight HKG ICN to catch DL ICN DTW flight due to JKG SEA not operated daily anymore.
DTW YYZ show upgrade requested but at T-24 was not on the upgrade list according to DL app.
Mentioned this to SC TAs at DTW and halfway through my shower I got notification that I am on the list and cleared into F seconds after
I think there are issue with upgrade lists when the first flights are not DL operated on an intl itinerary.