C+ unchecked, can I still pick C+ at checkin?
Oct 28, 2016, 9:56 am
#1
Original Poster
Join Date: Aug 2003
Location: msp
Programs: DL Plat, Marriott Gold, Hilton Gold
Posts: 798
C+ unchecked, can I still pick C+ at checkin?
I had to uncheck C+ box in reservation (avoid middle seat)but if I'm eligible for C+ and seats are open, will I be able to select at checkin?
Oct 28, 2016, 10:06 am
#3
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
To clarify, Widgets (or others), does one check the box after T-24, then commence OLCI, and access should be instant?
I haven't tried but have wondered, having stayed with exits out of worry access would be be delayed, then I'd get sucked into a middle at the gate.
I haven't tried but have wondered, having stayed with exits out of worry access would be be delayed, then I'd get sucked into a middle at the gate.
Oct 28, 2016, 10:11 am
#4
Original Poster
Join Date: Aug 2003
Location: msp
Programs: DL Plat, Marriott Gold, Hilton Gold
Posts: 798
Right? I don't want them to automatically do it and end up in middle. But if I see something, I hope I can move myself.
Oct 28, 2016, 10:39 am
#5
Join Date: Jul 2014
Location: BWI
Programs: DL FO
Posts: 312
You have to check the box and request the "upgrade" before OLCI. Then hope you get the upgrade quickly, and can check/change the seat you want within C+.
You can also skip the request process, and just ask the GA before boarding. I'm sure that is not what Delta wants us to do, but as an FO it's my plan - Ask politely at the gate, as long as the GA is overwhelmingly busy.
You can also skip the request process, and just ask the GA before boarding. I'm sure that is not what Delta wants us to do, but as an FO it's my plan - Ask politely at the gate, as long as the GA is overwhelmingly busy.
Oct 28, 2016, 11:06 am
#6
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,363
That DL wanted to make C+ a "cabin" was their call, and we can all argue or not.
But this upgrade SNAFU (and I think I am being polite even if that acronym was spelled out) is clearly a case of massive stupidity.
It really pisses off customers, causes DL more work. And for absolutely no benefit.
Come on DL, figure this one out. It is not that hard, I can think of several solutions that cost DL nothing and make the customers vastly happier.
But this upgrade SNAFU (and I think I am being polite even if that acronym was spelled out) is clearly a case of massive stupidity.
It really pisses off customers, causes DL more work. And for absolutely no benefit.
Come on DL, figure this one out. It is not that hard, I can think of several solutions that cost DL nothing and make the customers vastly happier.
Oct 28, 2016, 12:57 pm
#7
Join Date: Dec 2010
Location: MCO
Programs: Delta - PM, HH - Gold, SPG - Gold, Marriott - Plat
Posts: 1,060
If you want to be "safe", if you see the seats after T-72 you can call in and have the agent do it for you.
Did both ways earlier this year before becoming PM.