javabytes

There's one mentioned there, though not on the scale of the other airlines' meltdowns. Also, while Delta may not have any control over GoJet's IT, those flights are operated as Delta Connection, so it still reflects poorly on the brand. These are passengers who bought a ticket from Delta and are flying on a plane with a Delta logo.

More than anything, I thought it was just a useful resource to keep track of these events as they happen.

pbarnette

Both Ryanair and Lufthansa carry roughly 100m passengers each year. Does that mean they are "far more alike" than is commonly believed?

horseymike

horseymike

What is RASM ???

jrl767

RASM = Revenue per Available Seat-Mile ... directly proportional to both pricing and load factor (paid butts in seats)

navi_jen

I am a DL loyalist even in a B6 hub. But if I had a wish list to make it truly a great airline for me:

1. Direct BOS to SEA
2. Direct BOS to SFO
3. Skim milk available for coffee. When I can buy a case of juicebox sized Parmalat at Whole Foods, it makes no sense why they can't have a few boxes on each flight. Those little creamers are disgusting
4. Hot chocolate packets onboard (I like mochas)
5. First Class/Diamond/Platinum check-in @ CVG. They only have Silver and Sky Priority. Usually I don't care as I typically don't check bags, but I did this trip and bag drop was awful (that is one thing I like about AA at SFO)
6. Less expensive FC international flights (tho I love the FC setup...I can actually sleep on red eye flights)
7. Replicating the LHR Virgin club experience in some major US markets (A short massage, manicure or blowout is nice after a long week on the road).
8. More honest reporting on the evening delays that, in some locations, are a regular occurrence. Last night's CVG to BOS flight was delayed 3+ hours, and the crew was known to be timing out...but they waited 3+ hours to cancel. Folks slept on cots last night at CVG, not good (luckily, I sensed this was coming....I bailed at 8pm and rebooked).

But, I love their personal service. I was speaking with the Platinum desk last night to rebook, and the agent even gave me a rundown of local street fairs happening in CVG...in case I wanted to just stay the weekend. That was service above and beyond!

omaralt

I've flown delta and AA FC and honesty they both are good. I like how I can select my meal in advance with AA to make sure I get what I want, while with delta I'm not sure I will like what they are serving and if there will be any available by the time they get to me! Otherwise the biggest thing for me is that I much prefer one world to sky team. I fly to the Middle East and love being able to fly EY or QR business for 70k miles each way. But at the end of the day I haven't noticed any major differences between either airline; and I feel like I can look at both of them objectively because I don't live in a hub

flyerCO

They also operate as United Express. Thus it's really hard to say this was an issue of DL. It would be like saying because Skywest had issues that DL/UA/AA/AS are at fault.

Also where DL could rebook those on GoJet flights on other airlines they did. I'm betting that if you asked GoJet passengers from the incident above who handled it better, UA or DL, that most would say DL.

jrl767

^^ you're one of the first to explicitly state that ... sure, it should be obvious that most everyone posts from their own perspective, but imo there are a lot of folks who tend to take others' differing perspectives as belittling -- or maybe even insulting -- their own (which, of course, makes for some interesting back-and-forth ...)
I think this is on the horizon for spring 2017, if not sooner ... pretty sure it's a 738; I want to say SEA-BOS redeye and BOS-SEA at sunrise, but it might well be some other turn
this is always a tough call: a "creeper" that moves 20 min later every 10-15 min is a real PITA for the pax, but I fully agree that if they intend to find a reserve crew and do a tail swap they should pick a realistic time and stick to it as best they can ... and if that doesn't pan out, they should bite the bullet sooner rather than later

televisor

Unless they got VIPR'd, in which case I can imagine the DL passengers being less happy.

minnyfly

With all the airlines so similar, you have to go with what works for you. Good that DL works for some. For me, though, unpleasant and unsatisfying feelings have gone down significantly now that I largely avoid DL. I just don't get them often on the rest of the big 4.

flyerCO

I would think that being VIPR'd in this case would be a good thing.

SJC ORD LDR

I don't get those numbers:

I have:

AA enplaned 201.25 million pax
DL enplaned 179.38 million pax
WN enplaned 144.57 million pax
UA enplaned 140.37 million pax.

Usually size is determined on passenger miles (or kilometers) flown. UA passes WN in that category.

flyerCO

Also passenger numbers tell you zero about how happy the passengers are with an airline. They could only have one choice of airline, the fares could be lower, could be locked in with contract, etc. I've flown UA, not because I liked them, but because there's no DL/partner service to a destination. Ie Port of Spain in Trinidad and Tobago. Absolutely horrible trip outbound but no choice.

SJC ORD LDR

That's true. I was just reacting to numbers that had WN bigger than DL.

I like DL because they treat me humanely, they have decent service from my home airport, and go where I need them to go (northern New England, southern GA, and Montana).