Delta to change 1st/C+ upgrades for two based on highest medallion level
#721
Join Date: Aug 2011
Location: missing YX more every day
Programs: Delta KM/PM/MM, Nexus, CLEAR, Sharriott Plat, IHG Plat, Hilton Gold, Hertz PC
Posts: 1,105
part refund or reissue?
a) Ask for the 10k miles to be refunded to my account, then put the companion on UG list? or, if easier
b) Reissue both tix on one PNR at original pricing?
#722
Join Date: Sep 2000
Location: Berlin, Germany
Programs: DL DM/2MM, UA PE, HH Gold
Posts: 1,080
For those telling me here on the board "the companion does not deserve this"...i will most likely end the year as a "double Diamond" with around 250k BIS miles. Should't i have the "right" ( or better privilege ) to upgrade someone travelling with me before you Mr. GM?
#723
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,412
Exactly the same situation here. SHE flyes with me 2-3 times a year at the most ( she is GM gifted by me ) and i really like that change in policy. Beeing a DM means C+ or F at my window.
For those telling me here on the board "the companion does not deserve this"...i will most likely end the year as a "double Diamond" with around 250k BIS miles. Should't i have the "right" ( or better privilege ) to upgrade someone travelling with me before you Mr. GM?
For those telling me here on the board "the companion does not deserve this"...i will most likely end the year as a "double Diamond" with around 250k BIS miles. Should't i have the "right" ( or better privilege ) to upgrade someone travelling with me before you Mr. GM?
#725
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
I have a quick question which may have been addressed already in this 19 page thread. Does it matter who purchases the tickets as long as they are on the same locater? My wife just turned PM and I will be GM this month, if I buy both tickets will her higher status be recognized for these upgrades or does she have to purchase the tickets?
#728
Join Date: Dec 2014
Location: home airport RSW
Programs: Delta Plat, Marriott Life Gold, ***Princess Status***
Posts: 875
#729
FlyerTalk Evangelist
Join Date: Sep 2000
Programs: DL FO, Marriott Gold, SPG Gold
Posts: 12,003
That makes sense so as long as you are on the same locator the higher status will prevail regardless of who pay for the tickets.
#730
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,002
Cleared from U into WU during the "soft launch" on the outbound for this Friday. I didn't put in for the upgrade to WU for the return on Sunday as there weren't any adjoining C+ seats. Woke up this morning to find we had both gone from U to RU 6 days before departure.
Last edited by FlyinHawaiian; Oct 26, 2016 at 6:02 am
#731
Join Date: Dec 2013
Location: GA
Programs: DL DM
Posts: 33
I think for award tickets Delta's logic is working like this:
1. There are no companion upgrades on award tickets.
2. Medallions (all medallions) have an exception to this rule as a benefit of loyalty.
3. Non medallions never get this exception, even when they are a companion to a medallion.
4. When the exception is applied, companion upgrades work the same way as they do for cash tickets: highest level medallion drives priority, award tickets taking the lowest priority among eligible fare classes for Delta customers, but above sky team and other eligible non-Sky Miles groups.
1. There are no companion upgrades on award tickets.
2. Medallions (all medallions) have an exception to this rule as a benefit of loyalty.
3. Non medallions never get this exception, even when they are a companion to a medallion.
4. When the exception is applied, companion upgrades work the same way as they do for cash tickets: highest level medallion drives priority, award tickets taking the lowest priority among eligible fare classes for Delta customers, but above sky team and other eligible non-Sky Miles groups.
I find this interesting. I would agree with 1-3, but I'm not as confident about #4. I'd guess it is either this way or the old "dragged down to member of lowest status", since even a DM + GM is entitled to an out right upgrade (rather than "companion").
Can anybody confirm this #4?
#732
Join Date: Aug 2011
Programs: DL DM, TK Elite (*Gold), AA EXP (matched and prob not for long!)
Posts: 251
I find this interesting. I would agree with 1-3, but I'm not as confident about #4. I'd guess it is either this way or the old "dragged down to member of lowest status", since even a DM + GM is entitled to an out right upgrade (rather than "companion").
Can anybody confirm this #4?
Can anybody confirm this #4?
#733
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,411
I find this interesting. I would agree with 1-3, but I'm not as confident about #4. I'd guess it is either this way or the old "dragged down to member of lowest status", since even a DM + GM is entitled to an out right upgrade (rather than "companion").
Can anybody confirm this #4?
Can anybody confirm this #4?
#734
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
What to do with a separately purchased (with 10k extra SM) C+ award for a general member companion, which seemed the only way to get them into C+ awhile ago?
a) Ask for the 10k miles to be refunded to my account, then put the companion on UG list? or, if easier
b) Reissue both tix on one PNR at original pricing?
a) Ask for the 10k miles to be refunded to my account, then put the companion on UG list? or, if easier
b) Reissue both tix on one PNR at original pricing?
If seats are not available (at least for the same miles), you're stuck. Revel in the fact that your companion is guaranteed a seat in C+ (and you aren't).
#735
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,327
Earlier this week I saw the new companion upgrade priority rule at work. A domestic A320 flight with 16 FC seats had 4 FC seats available when check in opened and then one disappeared that morning, probably a SDC from a FC ticket, but it also could have been a last minute FC ticket purchase or FCM offer during OLCI.
By the gate, the FC upgrade list had about twenty names, with a married couple in the #1 and #2 positions. Sure enough, they were upgraded after PREM boarding, probably during zone SKY. On board, they proceeded to insist that people change seats so that Mr. and Mrs. SIL could sit together. I refused to swap my aisle for a bulkhead, but after annoying several other people, they managed to find someone who was willing to swap with them out of a bulkhead seat to take a nonbulkhead window and become my seatmate. Not surprisingly, they first tried to offer to swap their less desirable seat for a better seat.
BTW, I was upgraded several days before the flight, although not at the DM window. No upgrades were done at the DM window and mine was then the first upgrade that cleared, with maybe a half dozen upgrades clearing after me (none at the same time) and before the day of departure.
By the gate, the FC upgrade list had about twenty names, with a married couple in the #1 and #2 positions. Sure enough, they were upgraded after PREM boarding, probably during zone SKY. On board, they proceeded to insist that people change seats so that Mr. and Mrs. SIL could sit together. I refused to swap my aisle for a bulkhead, but after annoying several other people, they managed to find someone who was willing to swap with them out of a bulkhead seat to take a nonbulkhead window and become my seatmate. Not surprisingly, they first tried to offer to swap their less desirable seat for a better seat.
BTW, I was upgraded several days before the flight, although not at the DM window. No upgrades were done at the DM window and mine was then the first upgrade that cleared, with maybe a half dozen upgrades clearing after me (none at the same time) and before the day of departure.