Exit Row Seats are now C+?
Nov 26, 2015, 6:47 am
#1
Original Poster
Join Date: Aug 2014
Programs: Delta
Posts: 13
Exit Row Seats are now C+?
Looking for Award flights for September from BHM to SEA next year. I am PM. Exit row seats are not showing as available if I choose the main cabin, but they are available if I choose C+.
This deal is getting worse by the minute.
This deal is getting worse by the minute.
Nov 26, 2015, 7:34 am
#2
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Confused? Going forward, will PM/DM only get C+ on an awards ticket if that's the class of ticket booked? In other words, we can choose C+ at booking for a purchased ticket, but not a SM redemption?
Nov 26, 2015, 7:38 am
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
AFAIK for award travel after May, you can pick C+ tickets.
Nov 26, 2015, 7:49 am
#4
Join Date: Dec 2000
Location: Atlanta - DL DM - 3M+/Hyatt Globalist/Hilton Diamond/Marriott LT Gold
Posts: 347
Nov 26, 2015, 8:01 am
#5
Original Poster
Join Date: Aug 2014
Programs: Delta
Posts: 13
I can't get it to load a pic with my iPad. Dates and flights are as follows:
DL 970 (ATL-SEA) 9/2
DL 595 (SEA-ATL) 9/8
It is the same on my BHM-ATL legs as well. When I go to view seats, if I choose the main cabin, the exits are not available.
Edited to add:
Maybe this is an IT glitch. I have not tried to call, as I was just looking for a getaway trip for my wife and I, and I was not ready to book.
DL 970 (ATL-SEA) 9/2
DL 595 (SEA-ATL) 9/8
It is the same on my BHM-ATL legs as well. When I go to view seats, if I choose the main cabin, the exits are not available.
Edited to add:
Maybe this is an IT glitch. I have not tried to call, as I was just looking for a getaway trip for my wife and I, and I was not ready to book.
Nov 26, 2015, 8:19 am
#6
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
Pretty sure that this is a known glitch. The addition of the C+ fares to the system has created a lot of problems. You should still have access to preferred seating with a main cabin award fare. Give Delta a call and have them assign your seats.
Nov 26, 2015, 9:02 am
#7
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,050
No need to call. The seats are shown as unavailable in the seatmap in the initial flight listing display when you do a search. However, you will find once you have actually selected the flights, you will be able to select the exit row seats during the checkout process after you have entered the passenger info (but still prior to actual purchase). There are a number of existing threads on this topic and it is not new behavior (I think it's been this way for the last 9 or 10 months). I suspect this is done to deter the third party screen scraper sites that check for exit row seat availability.
Last edited by xliioper; Nov 26, 2015 at 9:30 am
Nov 26, 2015, 4:39 pm
#8
Join Date: Jul 2011
Programs: Delta Platinum & MM, Marriott Lifetime Platinum, National Car Executive
Posts: 400
Exit Row Seats are now C+?
Yes. This problem has been around for months and is a pain for me as I try to always book Exit over C+. Since I have to book most of my travel on egencia I now have to buy first and then log into delta.com to see if I can get the second row exit aisle seats I prefer. At that point it is too much effort to change and I just select something else.
Nov 27, 2015, 11:55 am
#10
Suspended
Join Date: Sep 2010
Location: San Diego
Programs: Delta PLAT, Marriot Plat, IHG Plat, SPG Gold, A couple of other airlines - pee on
Posts: 623
I was quoted by @deltaassist on twitter that one companion can sit in C+ with you. They are probably incorrect though.
Nov 27, 2015, 1:36 pm
#11
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,050
http://www.delta.com/content/www/en_...plus-faqs.html
"The clearance of you and your traveling companion for Delta Comfort+ will be based on the clearance window of the lowest level SkyMiles Member status in your reservation. If your companion is a General Member, you and your companion will be cleared no sooner than 24 hours in advance of departure."
Last edited by xliioper; Nov 27, 2015 at 1:41 pm