Sky Club Food Getting Better
Jun 11, 2015, 12:53 pm
#16
Join Date: Dec 2010
Location: Washington, DC
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I think it's great that DL is doing something for D1 passengers at select SC. I'll be at JFK next week on a D1 itinerary and I'll get to check it out.
With that said, DL should make all drinks and premium snacks complimentary for D1 passengers. Make it a true business class experience.
I find myself not getting free drinks at the bars in the SC's because I don't want to be that guy who asks.. well what's free?
With that said, DL should make all drinks and premium snacks complimentary for D1 passengers. Make it a true business class experience.
I find myself not getting free drinks at the bars in the SC's because I don't want to be that guy who asks.. well what's free?
Jun 11, 2015, 12:56 pm
#17
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
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Honestly a large tapas/sampler plate like pictured above would be great for late-night departures where people want something quick and efficient. Offering choice is good but for a late night flight quick and easy service is my preference. I know HA does a small plates style service with something like eight selections where you choose 2-3, B6 does this for Mint as well, and VX had something like this when they first launched (haven't seen it in trip reports recently so not sure).
Jun 11, 2015, 12:57 pm
#18
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Join Date: Sep 2009
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I think it's great that DL is doing something for D1 passengers at select SC. I'll be at JFK next week on a D1 itinerary and I'll get to check it out.
With that said, DL should make all drinks and premium snacks complimentary for D1 passengers. Make it a true business class experience.
I find myself not getting free drinks at the bars in the SC's because I don't want to be that guy who asks.. well what's free?
With that said, DL should make all drinks and premium snacks complimentary for D1 passengers. Make it a true business class experience.
I find myself not getting free drinks at the bars in the SC's because I don't want to be that guy who asks.. well what's free?
Jun 11, 2015, 1:02 pm
#19
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Related, on my last two JFK SC T4 visits, the service from the food/drink staff seems to have improved quite a bit.
Jun 12, 2015, 5:47 am
#20
Original Poster
Join Date: Dec 2000
Location: FLL - DL DM MM - HHonors Gold
Posts: 1,093
I wrote a note to DL complementing them on their nice breakfast and increased snacks, but added they need to do do better for D1 pax.
Got a nice (form) letter back thanking me for my comments, but they didn't mention that D1 pax now get better snacks / light meals.
But its good to hear the comments above that DL really is trying to improve teh D1 experience on the ground. Maybe the extensive discount business class fares I've been seeing recently have DL taking notice.
Got a nice (form) letter back thanking me for my comments, but they didn't mention that D1 pax now get better snacks / light meals.
But its good to hear the comments above that DL really is trying to improve teh D1 experience on the ground. Maybe the extensive discount business class fares I've been seeing recently have DL taking notice.
Jun 12, 2015, 7:15 am
#21
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Join Date: Sep 2009
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Posts: 100,368
I wrote a note to DL complementing them on their nice breakfast and increased snacks, but added they need to do do better for D1 pax.
Got a nice (form) letter back thanking me for my comments, but they didn't mention that D1 pax now get better snacks / light meals.
But its good to hear the comments above that DL really is trying to improve teh D1 experience on the ground. Maybe the extensive discount business class fares I've been seeing recently have DL taking notice.
Got a nice (form) letter back thanking me for my comments, but they didn't mention that D1 pax now get better snacks / light meals.
But its good to hear the comments above that DL really is trying to improve teh D1 experience on the ground. Maybe the extensive discount business class fares I've been seeing recently have DL taking notice.
Jun 12, 2015, 9:26 am
#22
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Join Date: Jun 2004
Location: MSP
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Posts: 12,159
It would be great if Delta offered a full meal in the SC, in exchange for declining meal service on the plane. This would be good for shorter Delta One flights (like JFK-LHR), or for business travelers who want to immediately get to sleep. The meal would obviously have to be superior to the one offered on the plane, however.
Jun 12, 2015, 11:22 am
#23
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Join Date: Dec 2000
Location: FLL - DL DM MM - HHonors Gold
Posts: 1,093
This seems like a contradiction. If business class fares are cheap, it's hard to see an argument for spending money to improve the service unless DL is trying to position itself above the competition. Being forced to match cheap fares should lead to service cutbacks.
I now hear there's a dedicated Delta-One lounge at LAX Bravo DL for realizing the lounge DOES make a difference.
Jul 30, 2015, 1:06 pm
#26
Join Date: Dec 2008
Location: NYC, BOS, ORD
Programs: AA EXP, DL PM
Posts: 843
BA still does this for F and J at their US lounges, though it's a buffet with more substantial items (not a sit-down service like at the VS lounge).
Jul 30, 2015, 1:52 pm
#27
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Ambassador + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,587
Maybe, I was thinking more along the lines of transcons either eastbound overnight or late evening westbound. Although for the former, unlike AA, DL serves a full meal of out JFK even for 9pm departures.
ATL-MSP is a fairly short flight, and is likely either right on the 900 mile band or is an exception market being hub to hub. Don't flights of that length on DL only get a choice of cold salad/sandwich and a packaged Dancing Deer cookie? Wouldn't something like the above be a pretty significant (and IMO unlikely) upgrade?
Jul 30, 2015, 11:01 pm
#28
Join Date: May 2011
Location: NYC
Programs: DL PM. 1MM
Posts: 2,045
Jul 31, 2015, 12:30 am
#29
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