Go Back   FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Delta Air Lines | SkyMiles
Sign in using an external account

Reply
 
Thread Tools Search this Thread
Old May 30, 15, 9:08 pm   #1
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
Droid Problems with Delta App

I have been having problems with the delta app on my Droid phone for 3 months have tried everything including uninstall and reinstalling the app. Anyone else having the same problem?
dzflyer is offline   Reply With Quote
Old May 30, 15, 9:20 pm   #2
 
Join Date: Sep 2013
Location: DAB
Programs: DL PM
Posts: 188
What are some of the problems you are experiencing? It will be quite difficult for FTers to help you unless you provide some more specifics. And also make sure the app is compatible with your version of Android. The current app requires Android 4.0+ to work. I have seen numerous people on here who have been using the app for years only to find out the app no longer works with their device.

Last edited by airindia787; May 30, 15 at 9:38 pm.
airindia787 is offline   Reply With Quote
Old May 31, 15, 7:43 am   #3
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
I try to log in on the login page with exact info I use on delta.com and the message I get is sorry that didn't work please enter valid long in credentials. ....they are the valid long in credentials and of course delta it is zero and I mean zero help
dzflyer is offline   Reply With Quote
Old May 31, 15, 8:15 am   #4
 
Join Date: Nov 2011
Location: FRA, GER
Programs: Delta-Silver, MilagePlus, IHG-Rewards Club
Posts: 82
I was having login problems a few months ago. For well over a month I wasn't able to login with droid smartphone. I kept getting a message that said something "opps that didn't go too well please try again". I de-installed Delta app and re-installed again and same problem. I gave up. Then a few days ago, after not trying for several weeks, I tried again and I was able to login with no problem. I think the problem is with Delta's app.
amieuro is offline   Reply With Quote
Old May 31, 15, 10:13 am   #5
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
I'll keep trying ....it hasnt let me login yet and I've been trying off and on for 3 months
dzflyer is offline   Reply With Quote
Old May 31, 15, 10:33 am   #6
FlyerTalk Evangelist
 
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, SPG Gold
Posts: 20,674
Op: You haven't identified a specific device, Delta app release, nor version of Android you're using. There certainly are Android users who have used the app successfully within the last three months - me included.
3Cforme is offline   Reply With Quote
Old May 31, 15, 10:41 am   #7
TalkBoard Member, A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.1MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 44,769
Sometimes if you have old software on the device, it can be a mistake to attempt to update an app without first checking that the new version is compatible with your system. If it's not broken, don't fix it without first checking carefully that this is what you want to do.
__________________
spring is finally coming to the northern hemisphere
MSPeconomist is offline   Reply With Quote
Old May 31, 15, 3:02 pm   #8
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
Samsung galaxy 4.... delta 3.4.....Android system update 5.0....I can go in as guest enter credit card info pull up flights but can't login
dzflyer is offline   Reply With Quote
Old May 31, 15, 3:12 pm   #9
FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DL Diamante & NW Million Air - CO UA US WN & Wyndham Rewards
Posts: 10,038
Just checked - -

My Galaxy S5 is working fine.

Currently booked trips appear fine.

Quick attempt to search and book a new reservation - also fine.
__________________
Happily celebrating 9,000+ posts & 1.7 MM status!
davetravels is online now   Reply With Quote
Old May 31, 15, 3:31 pm   #10
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
I can do everything but login
dzflyer is offline   Reply With Quote
Old May 31, 15, 3:36 pm   #11
FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DL Diamante & NW Million Air - CO UA US WN & Wyndham Rewards
Posts: 10,038
Quote:
Originally Posted by dzflyer View Post
I can do everything but login
Have you considered changing your password on a destktop / laptop, THEN try to log in again on your phone?
__________________
Happily celebrating 9,000+ posts & 1.7 MM status!
davetravels is online now   Reply With Quote
Old May 31, 15, 3:38 pm   #12
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
I will give it a try I changed password from my phone and it didn't work I'll try the desktop next thx
dzflyer is offline   Reply With Quote
Old May 31, 15, 4:26 pm   #13
 
Join Date: Apr 2012
Location: JAN
Programs: Delta SkyMiles
Posts: 41
I have a Galaxy 5S and the app is working fine. I wanted to suggest typing in your information slowly and waiting a few seconds before hitting "log in". On several different apps I've found this to be helpful. Sometimes the phone/app lags and when you hit "log in" the information isn't finished computing (for lack of a better word).
TarnishedHalo is offline   Reply With Quote
Old May 31, 15, 4:57 pm   #14
 
Join Date: Jan 2015
Programs: delta dm
Posts: 159
Tried desktop change password and let it wait a minute before logging in and nothing....I think I'm due for a s5 or S6 soon
dzflyer is offline   Reply With Quote
Old May 31, 15, 5:05 pm   #15
FlyerTalk Evangelist
 
Join Date: May 2005
Location: PIT
Programs: DL Diamante & NW Million Air - CO UA US WN & Wyndham Rewards
Posts: 10,038
Maybe try uninstalling the app and re-downloading it again?
__________________
Happily celebrating 9,000+ posts & 1.7 MM status!
davetravels is online now   Reply With Quote
 
 
Reply

Bookmarks


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off
Forum Jump


All times are GMT -6. The time now is 7:39 am.