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LAX Check-in for Silver Medallions (FO)

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Old May 29, 2015, 11:11 am
  #1  
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LAX Check-in for Silver Medallions (FO)

I am an FO, and last time I tried to check in at LAX in person, I couldn't find a dedicated FO check-in line. The agents protecting the lines kept bouncing me back and forth between the general line and sky priority.

For regular LAX travelers, does LAX have a silver medallion line now, or are we allowed to use the Sky Priority check in area despite the signage only saying gold and up?
preswest is offline  
Old May 29, 2015, 11:31 am
  #2  
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Originally Posted by preswest
I am an FO, and last time I tried to check in at LAX in person, I couldn't find a dedicated FO check-in line. The agents protecting the lines kept bouncing me back and forth between the general line and sky priority.

For regular LAX travelers, does LAX have a silver medallion line now, or are we allowed to use the Sky Priority check in area despite the signage only saying gold and up?
There is a such thing as a Silver Medallion Line? Or is this a joke?
BlueStreak17 is offline  
Old May 29, 2015, 11:38 am
  #3  
 
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Originally Posted by BlueStreak17
There is a such thing as a Silver Medallion Line?
True. But according to this table, "priority check-in" is a benefit for all medallions.
mAAine_flyer is offline  
Old May 29, 2015, 11:39 am
  #4  
 
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Originally Posted by BlueStreak17
There is a such thing as a Silver Medallion Line? Or is this a joke?
I know some airports let FOs use the SP counter. Mine does. Which means that AMEX cardholders think "Silver" means them.

I've never noticed an SP line and then a separate FO-only line.
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Old May 29, 2015, 11:41 am
  #5  
 
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Originally Posted by mAAine_flyer
True. But according to this table, "priority check-in" is a benefit for all medallions.
Clicking on "priority check-in" shows this:

"Medallion® members have access to designated, Delta One™/Business Class or First Class check-in areas at most airports where Delta offers this service."

Pretty much only at small airports
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Old May 29, 2015, 11:46 am
  #6  
 
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Originally Posted by Widgets
I know some airports let FOs use the SP counter. Mine does. Which means that AMEX cardholders think "Silver" means them.

I've never noticed an SP line and then a separate FO-only line.
I think MSP has dedicated Silver check-in lines.
berliner5000 is offline  
Old May 29, 2015, 11:46 am
  #7  
 
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Originally Posted by BlueStreak17
There is a such thing as a Silver Medallion Line? Or is this a joke?
I've seen one at ATL.

Rant time...It's sad to me that a Silver Medallion has less priority than a casual flyer who buys a Comfort+ seat. I feel SP was something better when earned (or purchased with FC). Last Saturday was my first trip back to the port since Comfort+ was enhanced with Sky Priority and the lines at Check-in/Security have really taken a hit (don't make me mention gate licing or trying to board with PREM). And with THAT said, if SP comes with Comfort+ and the inexperienced, it'd be nice to have some FC/PREM lanes at Check-in.
droidcore is offline  
Old May 29, 2015, 11:47 am
  #8  
 
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Originally Posted by berliner5000
I think MSP has dedicated Silver check-in lines.
What if a DM was rejected because he's not FO? XD
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Old May 29, 2015, 11:48 am
  #9  
 
Join Date: May 2015
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Originally Posted by droidcore
I've seen one at ATL.

Rant time...It's sad to me that a Silver Medallion has less priority than a casual flyer who buys a Comfort+ seat. I feel SP was something better when earned (or purchased with FC). Last Saturday was my first trip back to the port since Comfort+ was enhanced with Sky Priority and the lines at Check-in/Security have really taken a hit (don't make me mention gate licing or trying to board with PREM). And with THAT said, and off topic, if SP comes with Comfort+ and the inexperienced, it'd be nice to have some FC/PREM lanes.
C+ only gets SP boarding so check-in and security are unaffected.
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Old May 29, 2015, 11:49 am
  #10  
 
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Interesting. The table seems to indicate a change. When Sky Priority as a produce was introduced, FO's were not included in this. Previously, FO's had access to first class check in counters along with all other medallions. With the intro of SP, they were given a separate check in line at a lot of airports (LAX included). It now appears that FO's have access (or at least should) to the SP check in area.

It appears there needs to be some education for staff.
jdrtravel is offline  
Old May 29, 2015, 11:51 am
  #11  
 
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Originally Posted by jdrtravel
Interesting. The table seems to indicate a change. When Sky Priority as a produce was introduced, FO's were not included in this. Previously, FO's had access to first class check in counters along with all other medallions. With the intro of SP, they were given a separate check in line at a lot of airports (LAX included). It now appears that FO's have access (or at least should) to the SP check in area.

It appears there needs to be some education for staff.
Yeah as a former FO (PM now) it would be very frustrating. I know the OPs feelings well - the folks guarding the general line try and send you to SP; and the folks at the SP line want to send you to the general line. Can be very frustrating.
plinko83 is offline  
Old May 29, 2015, 11:55 am
  #12  
 
Join Date: May 2015
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Originally Posted by jdrtravel
Interesting. The table seems to indicate a change. When Sky Priority as a produce was introduced, FO's were not included in this. Previously, FO's had access to first class check in counters along with all other medallions. With the intro of SP, they were given a separate check in line at a lot of airports (LAX included). It now appears that FO's have access (or at least should) to the SP check in area.

It appears there needs to be some education for staff.
Some airports have SP signage that includes FO & STE. Some don't. IME it's purely based on airport size. Smallest airports let FOs use SP. big ones don't.

All my acquaintances who work at SP ticket counters never deny an FO at the counter. I don't even deny a regular passenger unless he/she starts asking about seats, rebooking, etc.
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Old May 29, 2015, 11:57 am
  #13  
 
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Originally Posted by Widgets
Some airports have SP signage that includes FO & STE. Some don't. IME it's purely based on airport size. Smallest airports let FOs use SP. big ones don't.

All my acquaintances who work at SP ticket counters never deny an FO at the counter. I don't even deny a regular passenger unless he/she starts asking about seats, rebooking, etc.
Staff at certain airports are very strict. MSP is a good example of this--I have seen people sent away from the counter multiple times.

I wish that gate agents would be this strict!
jdrtravel is offline  
Old May 29, 2015, 12:02 pm
  #14  
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Originally Posted by berliner5000
I think MSP has dedicated Silver check-in lines.
That's right. It's currently way to the left, very far from SkyPriority. IIRC there's also a special TSA security line down there for FOs, although at MSP FOs can use the "all airline" elite and premium cabin TSA line to the right of SkyPriority and a bunch of other airline check in counters.

At very small airports, there's usually signage that FOs can use the SkyPriority check in counter.

I suspect that ATL has a special check in area for FOs, but I can't picture its location.
MSPeconomist is offline  
Old May 29, 2015, 12:25 pm
  #15  
 
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Originally Posted by Widgets
Some airports have SP signage that includes FO & STE. Some don't. IME it's purely based on airport size.
Signage or not, priority check-in is a published benefit for FOs regardless of airport. Agree with jdrtravel that some agents need to be properly educated.
mAAine_flyer is offline  


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