Skymiles Complaint Attachments: Fake?
Mar 25, 2015, 12:51 pm
#1
Original Poster
Join Date: Apr 2011
Location: Bahwstun
Programs: DL DM, Marriott Gold, UA 1K, SPG Gold
Posts: 140
Skymiles Complaint Attachments: Fake?
I wrote a complaint to Skymiles using the Comment/Complaint button at the top-right of the website, describing the hours wasted on the phone and being passed around multiple desks only to find that my Saver-level business class flights on KE were unbookable.
I used the button to attach my screenshot, but noticed something interesting about the confirmation message.
Aside from my complaint, it showed "Success: C:\fakepath\filename.jpg was succesfully uploaded" (emphasis mine)
Has anyone else noticed this? Is the attachment button just BS? To be clear, I do not have a folder named "fakepath" on my C drive.
If this happens to be fake, well, then talk about adding insult to injury...
I used the button to attach my screenshot, but noticed something interesting about the confirmation message.
Aside from my complaint, it showed "Success: C:\fakepath\filename.jpg was succesfully uploaded" (emphasis mine)
Has anyone else noticed this? Is the attachment button just BS? To be clear, I do not have a folder named "fakepath" on my C drive.
If this happens to be fake, well, then talk about adding insult to injury...
Mar 25, 2015, 1:12 pm
#4
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Join Date: Jan 2015
Programs: Delta Turbo Diamond, Functioning Alcoholic, Hertz Pres Circle (When they have cars), Marriott Lifer
Posts: 171
It's all FAKEPATHs and ballbearings these days...
BTW, I saw that too and have no idea if more than one pic uploaded. I tried to upload a few pics.
BTW, I saw that too and have no idea if more than one pic uploaded. I tried to upload a few pics.
Mar 25, 2015, 1:26 pm
#6
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 1.929MM, Hilton Lifetime Diamond, IHG Platinum, Avis CHM, Marriott Titanium (lifetime gold)
Posts: 7,857
Mar 25, 2015, 1:39 pm
#8
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Join Date: Jan 2015
Programs: Delta Turbo Diamond, Functioning Alcoholic, Hertz Pres Circle (When they have cars), Marriott Lifer
Posts: 171
Just thinking out loud here, but it seems they could have used a different word to display... Starting with the softeware people and the Delta people who decided to use this feature. I don't know much about code, but I know when I push my IT people hard enough to the point where their eyes start moving fast and they make nervous laugh like noises, things that were impossible 5 minutes before can all of a sudden be done.
Mar 25, 2015, 3:17 pm
#9
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,947
The article DiverDave posted has it right.
To elaborate, "C:\fakepath\" is actually inserted by your browser, as required by the HTML 5 specification. It's to prevent a web page from learning things about your computer it shouldn't know. For example, if you logged into your computer with your employee ID number, a web page might get "c:\users\Employee123456789\documents\screenshot.j pg" as the path and be able to determine the ID number. By changing it to "c:\fakepath\screenshot.jpg", your browser hides that potentially sensitive information from a web page that doesn't need it.
Why c:\fakepath? Well, someone used it years ago, probably to avoid breaking existing web pages when making things more secure that expected to find a full path, and it caught on. Maybe fakepath wasn't the clearest choice of wording, but it's both descriptive and less than the 8 character DOS path limit. In any case, everyone has agreed on it at this point, so it's unlikely to change.
From Delta's side, to be clearer, they should probably either hide the filename and simply show a generic message ("1 attachment added"), or they should only show the filename ("filename.jpg added").
But there's no harm here being done by seeing this message, and you can rest assured that everything is working as designed.
To elaborate, "C:\fakepath\" is actually inserted by your browser, as required by the HTML 5 specification. It's to prevent a web page from learning things about your computer it shouldn't know. For example, if you logged into your computer with your employee ID number, a web page might get "c:\users\Employee123456789\documents\screenshot.j pg" as the path and be able to determine the ID number. By changing it to "c:\fakepath\screenshot.jpg", your browser hides that potentially sensitive information from a web page that doesn't need it.
Why c:\fakepath? Well, someone used it years ago, probably to avoid breaking existing web pages when making things more secure that expected to find a full path, and it caught on. Maybe fakepath wasn't the clearest choice of wording, but it's both descriptive and less than the 8 character DOS path limit. In any case, everyone has agreed on it at this point, so it's unlikely to change.
From Delta's side, to be clearer, they should probably either hide the filename and simply show a generic message ("1 attachment added"), or they should only show the filename ("filename.jpg added").
But there's no harm here being done by seeing this message, and you can rest assured that everything is working as designed.
Mar 27, 2015, 1:47 pm
#10
Original Poster
Join Date: Apr 2011
Location: Bahwstun
Programs: DL DM, Marriott Gold, UA 1K, SPG Gold
Posts: 140
Thanks again
For all the press about Delta's expanded list of partners airlines available for online awards, is it too much that they also stop booking phantom availability? In my eyes, that's almost worse than not being able to book online, but at least the availability was there
For all the press about Delta's expanded list of partners airlines available for online awards, is it too much that they also stop booking phantom availability? In my eyes, that's almost worse than not being able to book online, but at least the availability was there