The Reason Delta Removed Award Chart Because...
Feb 20, 2015, 1:54 am
#31
Join Date: Nov 2012
Location: Minutes from ATL
Programs: DL
Posts: 436
I'm pretty sure the charts got pulled so they wouldn't have to bother fixing these things (why would they?) or dealing with call-ins for any number of bad prices, with the agents seemingly forced to use the same interface as the caller. Now you can be laughed at as a "boron" for trying to get this ticket for the "correct" amount of miles, whatever that means now.
Feb 20, 2015, 1:56 am
#32
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,996
I should know because that is what prompted me to join FlyerTalk in the first place, as you can see by my join date.
Feb 20, 2015, 1:58 am
#33
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
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That said, since LOW level availability isn't going to be available at less than 21 days out on DL op'd flights, this means that SDC on domestic award tix will be impossible.
I'm pretty sure that name calling isn't permitted in the FT rules. While many people disagree with you, I'm pretty sure nobody resorted to name calling.
Feb 20, 2015, 2:15 am
#34
Join Date: Nov 2011
Location: FRA, GER
Programs: DL SM, Amex Membership Rewards
Posts: 119
While they do the lawyerly "we reserve the right to screw you out the wazoo" catechism fairly faithfully, Delta has yet to do that.
I've got to chime in here. If we haven't been "screwed out the wazoo" already, then I shudder to think what future "enhancements" Delta has instore for us. 
I've got to chime in here. If we haven't been "screwed out the wazoo" already, then I shudder to think what future "enhancements" Delta has instore for us.
Feb 20, 2015, 3:03 am
#36
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
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Posts: 15,408
Have you tried a search recently for an award ticket to anywhere less than 21 days from departure - on DL metal?
If not, you're in for a sudden awakening!
http://www.flyertalk.com/forum/delta...-domestic.html
If not, you're in for a sudden awakening!
http://www.flyertalk.com/forum/delta...-domestic.html
Last edited by davetravels; Feb 20, 2015 at 3:09 am
Feb 20, 2015, 3:29 am
#37
Join Date: Apr 2011
Programs: UA 1K, Marriott LT Titanium, Hyatt Globalist
Posts: 1,069
This is OT to this thread, but the thread discussing this 21 day thing has many holes. Not saying it's not true, but clearly it's not *always* true as a new rule.
Feb 20, 2015, 3:39 am
#38
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
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Posts: 15,408
I have yet to find LOW to anywhere on Delta operated flights close-in. I'm not saying that it's not there. Obviously, I can't check every possible combination that exists. The simplest example for me is, the hourly shuttle from LAX/SFO. I have yet to find a seat for 12,500 miles close-in.
Feb 20, 2015, 5:09 am
#39
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
Huge sign in the window of a bank - "FREE TOASTER WITH DEPOSIT"
Customer walks in and asks how much you hafto deposit to get the toaster.
Teller says $10,000
Customer says ,OK, I'll be back tomorrow.
Tomorrow, same customer walks in with $10,000 and asks about the free toaster.
Teller says - Oh, that was yesterday! Today you need to deposit $15,000!
Customer asks - Why? Is it a better toaster?
Teller, no. Same toaster as yesterday, but we just decided to change the rules without notice.
Customer: Didn't you know the rules were changing yesterday when I told you I'd be back today with the $10,000?
Customer walks in and asks how much you hafto deposit to get the toaster.
Teller says $10,000
Customer says ,OK, I'll be back tomorrow.
Tomorrow, same customer walks in with $10,000 and asks about the free toaster.
Teller says - Oh, that was yesterday! Today you need to deposit $15,000!
Customer asks - Why? Is it a better toaster?
Teller, no. Same toaster as yesterday, but we just decided to change the rules without notice.
Customer: Didn't you know the rules were changing yesterday when I told you I'd be back today with the $10,000?
Can I toast a ham sandwhich in the toaster??
Feb 20, 2015, 5:21 am
#40
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
Pretty much every big box retailer in the country?
Delta serves 333 destinations [http://news.delta.com/Stats-Facts]. If they have filed fares for every possible combination, then there are 333*332 city-pairs = 110556 possible city-pairs. That is the same as 110556 different products, or 110556 different combinations of sirloin/round burgers.
Walmart, Costco, Target, Walgreens, etc... all surely have way more than 110556 products (each product variation also is it's own entry, just like the burger mixture) in their databases.
Those stores can all instantly tell me the price of any of their products.
Lest we forget Amazon -- whose search box loads WAY faster than Deltas booking engine does.
Delta serves 333 destinations [http://news.delta.com/Stats-Facts]. If they have filed fares for every possible combination, then there are 333*332 city-pairs = 110556 possible city-pairs. That is the same as 110556 different products, or 110556 different combinations of sirloin/round burgers.
Walmart, Costco, Target, Walgreens, etc... all surely have way more than 110556 products (each product variation also is it's own entry, just like the burger mixture) in their databases.
Those stores can all instantly tell me the price of any of their products.
Lest we forget Amazon -- whose search box loads WAY faster than Deltas booking engine does.
A fare from AAA-BBB on date X booked on date Y with terms of contract Z is the product.
Feb 20, 2015, 6:32 am
#41
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
Please note that quotes from xolinlevh in italics are interspersed with my notes:
-Removal of award charts
[MY NOTE] This is trivial.
Says you....
-Removal of extra award space for Amex holders
[MY NOTE] I know it's weird I don't carry Amex
Just because it doesnt affect you does not make it any less of a problem for others
-Removal of upgrades for PM on transcon (NO announcement/warning btw)
[MY NOTE] I'm Diamond, but I'm curious here. If you mean JFK-LAX I think that evolved after it was announced that NO ONE could upgrade, then Delta relented for Diamonds. It WAS announced in advance.
Your wrong. They originally made it a NO upgrade route, which was announced. Then they silently made it PM/DMs only. This ran for a while however few knew about it, you often had to call and have them add you to the upgrade list at T-6. Then about a month ago, as I said with NO warning, notice, post/tweet/etc, they decided PMs were no longer worthy of upgrades and it was now DM only
-Changes to SkyBonus (I dont use this so not too sure on specifics..)
[MY NOTE] Sgt Schultz defense
I have no idea what that means, sorry
-NO low level awards if booked within 21 days of travel
[MY NOTE] Just had no trouble setting up a SAN-SLC freebie this weekend for 25,000 miles so your info is faulty
As others commented, i was referring to DL flights, sorry for not being clearer. please see here, here, or here, for more details.
-Something about holding back 2016 choice award selection
???????
According to what i read, those who have made status already in 2016 are not able to select their choice benefits yet. As im still a couple weeks from hitting PM for the year I cant say directly whats up with this
-Basically handing out status to west coast flyers
Also, ,?????? Being mostly these days a west coast flyer.
Numerous flight challenges, fly 4 flights get gold, 6 get plat, etc. Being sent out over and over lately.
I think the poster doth protest too much
Again, just because it doesnt affect you directly, or you dont understand something, does not make it any less of an issue for others
-Removal of award charts
[MY NOTE] This is trivial.
Says you....
-Removal of extra award space for Amex holders
[MY NOTE] I know it's weird I don't carry Amex
Just because it doesnt affect you does not make it any less of a problem for others
-Removal of upgrades for PM on transcon (NO announcement/warning btw)
[MY NOTE] I'm Diamond, but I'm curious here. If you mean JFK-LAX I think that evolved after it was announced that NO ONE could upgrade, then Delta relented for Diamonds. It WAS announced in advance.
Your wrong. They originally made it a NO upgrade route, which was announced. Then they silently made it PM/DMs only. This ran for a while however few knew about it, you often had to call and have them add you to the upgrade list at T-6. Then about a month ago, as I said with NO warning, notice, post/tweet/etc, they decided PMs were no longer worthy of upgrades and it was now DM only
-Changes to SkyBonus (I dont use this so not too sure on specifics..)
[MY NOTE] Sgt Schultz defense
I have no idea what that means, sorry
-NO low level awards if booked within 21 days of travel
[MY NOTE] Just had no trouble setting up a SAN-SLC freebie this weekend for 25,000 miles so your info is faulty
As others commented, i was referring to DL flights, sorry for not being clearer. please see here, here, or here, for more details.
-Something about holding back 2016 choice award selection
???????
According to what i read, those who have made status already in 2016 are not able to select their choice benefits yet. As im still a couple weeks from hitting PM for the year I cant say directly whats up with this
-Basically handing out status to west coast flyers
Also, ,?????? Being mostly these days a west coast flyer.
Numerous flight challenges, fly 4 flights get gold, 6 get plat, etc. Being sent out over and over lately.
I think the poster doth protest too much
Again, just because it doesnt affect you directly, or you dont understand something, does not make it any less of an issue for others
Last edited by xolinlevh; Feb 20, 2015 at 8:35 am
Feb 20, 2015, 6:36 am
#42
Join Date: Jul 2008
Location: MSP
Programs: Delta PM, Marriott Plat, Hertz Pres
Posts: 3,649
So, how about this one? That's an incorrect, broken price. It should be maximum 75,000 miles according to the now-gone charts.
I'm pretty sure the charts got pulled so they wouldn't have to bother fixing these things (why would they?) or dealing with call-ins for any number of bad prices, with the agents seemingly forced to use the same interface as the caller. Now you can be laughed at as a "boron" for trying to get this ticket for the "correct" amount of miles, whatever that means now.
I'm pretty sure the charts got pulled so they wouldn't have to bother fixing these things (why would they?) or dealing with call-ins for any number of bad prices, with the agents seemingly forced to use the same interface as the caller. Now you can be laughed at as a "boron" for trying to get this ticket for the "correct" amount of miles, whatever that means now.
Feb 20, 2015, 7:21 am
#43
Join Date: Mar 2011
Programs: Delta Skymiles
Posts: 1,982
I truly cannot believe that some people don't think the removal of these charts is a big deal. It is a HUGE deal... It is a continued attempt by this airline to change its program and hide information from its customers. It pains me to see this continued lack of transparency from Delta.
Add to the list of negatives the year:
Changes to the SkyClub Program
Removal of Meal Vouchers in instances where it was the AIRLINES FAULT
Removal of Information from EF
and what we are missing here is... Delta stalled forever and ever to release these award charts that had been promised. When they released them they swiftly removed them... Why?
Right now things are going well for Delta... but all good things must and will come to an end...
Add to the list of negatives the year:
Changes to the SkyClub Program
Removal of Meal Vouchers in instances where it was the AIRLINES FAULT
Removal of Information from EF
and what we are missing here is... Delta stalled forever and ever to release these award charts that had been promised. When they released them they swiftly removed them... Why?
Right now things are going well for Delta... but all good things must and will come to an end...
Feb 20, 2015, 7:44 am
#44
Join Date: Apr 2005
Location: New York, western US
Programs: DM/3MM
Posts: 4,246
Wow how this airline has ethically fallen. How do these people sleep at night? Oh right, from counting dollars instead of sheep.
Feb 20, 2015, 8:04 am
#45
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,659
exactly my point. Now that we dont have an award chart to tell us what this 'should' cost. Delta is free to charge whatever they want. Is it broken? Or is that simply the new cost for that flight?
People took the lower bound, or best deal, to mean, what I should pay.
Picking one example like below, a direct hub-to-hub on a heavy route, popular travel day popular time and expecting the lowest redemption award rate didn't happen previously, now, or in future.