Feb 24, 2015, 2:03 am
Last edit by: Zorak
Link to automated claim form: https://www.delta.com/bags/bagsClaimAutomation.action
Post away DL crediting 2500 miles.
Please list the date, arrival time, and airport and when your bags made it.
Post away DL crediting 2500 miles.
Please list the date, arrival time, and airport and when your bags made it.
- Sample: 2/23/15 MDT 3:15 PM 28 minutes
DL extends offer to give 2,500 SM if bags are not delivered within 20 min. to baggage
Jan 20, 2016, 2:54 pm
#511
Join Date: Mar 2014
Location: NYC
Programs: DL GM, Marriott Gold, SPG Gold, HHonors Gold
Posts: 115
Bags were delayed coming off of my LAX-JFK flight on Monday...just filed the claim via the website and it gave me an immediate confirmation and immediate posting. Not bad.
Jan 21, 2016, 3:19 pm
#512
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
Has anyone asked for the 2500 miles recently in the situation of an international to domestic connection (all DL operated and DL marketed on DL ticket stock) where the bag goes through customs and is rechecked at the port of entry, then arrives more than 20 minutes after arrival of the final domestic segment?
The bag was only one minute late, but it did cause anxiety as the bag tracker was showing that it disappeared into a black hole after entering customs after the international flight so I don't feel bad about claiming my miles for this.
Jan 21, 2016, 3:23 pm
#513
Join Date: Jan 2014
Location: DUS
Programs: DL, HHonors, Bonvoy, Hyatt
Posts: 2,072
So it was late offloading (1) into the customs hall or (2) from the domestic connection?
Jan 21, 2016, 3:25 pm
#514
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,393
The tardiness was for delivery following my final domestic connecting segment. It might have been one of the first bags loaded onto that aircraft as I had lots of time for the connection.
Jan 21, 2016, 9:49 pm
#516
Join Date: Nov 2000
Location: ATL
Programs: 4MM/DM, Marriott Lifetime PM, Hilton Diamond, SPG Platinum
Posts: 1,370
With how bad things have gotten with baggage at RDU, it is going to be a goldmine for me!
Jan 24, 2016, 12:22 pm
#517
Join Date: Jan 2005
Programs: DL Diamond, QF Gold
Posts: 96
Whereas Delta chose not to load one of my bags on a LAX->SEA flight after an international flight and I had to fight to get the measly 2500 SM for the delay (delay at the airport, delay for them getting bag to me after it sat at SEA for 6 hours).
No other comp, nothing other than "oh so sorry" (also an attempt to blame VA despite being DL ticket, VA successfully getting bag to LAX and DL deciding not to load it).
No other comp, nothing other than "oh so sorry" (also an attempt to blame VA despite being DL ticket, VA successfully getting bag to LAX and DL deciding not to load it).
Jan 27, 2016, 1:00 am
#518
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Whereas Delta chose not to load one of my bags on a LAX->SEA flight after an international flight and I had to fight to get the measly 2500 SM for the delay (delay at the airport, delay for them getting bag to me after it sat at SEA for 6 hours).
No other comp, nothing other than "oh so sorry" (also an attempt to blame VA despite being DL ticket, VA successfully getting bag to LAX and DL deciding not to load it).
No other comp, nothing other than "oh so sorry" (also an attempt to blame VA despite being DL ticket, VA successfully getting bag to LAX and DL deciding not to load it).
Jan 27, 2016, 12:02 pm
#519
Join Date: Jan 2010
Location: Boston, MA
Programs: DL Diamond, HHonors Diamond, National Executive Elite
Posts: 2,362
Thanks to a mechanical problem and resultant equipment change, flight arrived over 2 hours late at BOS on 1/24. From there, bags took over 20 minutes to arrive on carousel, behind those from a number of other flights. I filed a claim online the next morning, and 2,500 bonus miles posted within 24 hours. No subsequent notification/acknowledgement from Delta.
Feb 8, 2016, 11:12 pm
#521
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,913
DL241 ATL-SFO this evening. For some reason my checked bag is on DL1172, even though my flight into ATL arrived early. What's particularly annoying is that they even delayed pushback because another baggage cart showed up and they re-opened the hold. Captain announced "we got word that there were 6 more bags that needed to be loaded, and we know if they were your bags you'd want us to wait."
Guess I'll hang out in the SkyClub for an hour.
Guess I'll hang out in the SkyClub for an hour.
Feb 9, 2016, 12:00 pm
#522
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
DL241 ATL-SFO this evening. For some reason my checked bag is on DL1172, even though my flight into ATL arrived early. What's particularly annoying is that they even delayed pushback because another baggage cart showed up and they re-opened the hold. Captain announced "we got word that there were 6 more bags that needed to be loaded, and we know if they were your bags you'd want us to wait."
Guess I'll hang out in the SkyClub for an hour.
Guess I'll hang out in the SkyClub for an hour.
I don't blame you for waiting, even when they promise expedited delivery they lie. (Baggage agents claimed my bags would be picked up shortly after the flight arrived and have priority getting to me. The subcontractor who actually did the delivery said they only pick up once a day and deliver in whatever order they choose, Delta doesn't get to prioritize.)
Feb 9, 2016, 12:14 pm
#523
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,913
I did wonder, if my bag took > 20 minutes from the arrival of the second flight, whether I could make a double claim
but it showed up in like 15-17 minutes, grouped with the priority bags.
Feb 9, 2016, 1:21 pm
#524
Join Date: Jan 2016
Location: FLL
Programs: DL PM, HHonors Diamond
Posts: 10
My bag was delayed off DL 241 as well a week or so ago. Had the yellow priority tag, but was one of the last ones off the plane, not sure what that yellow sticker really does. Submitted the claim and instantly got the 2500.
Feb 10, 2016, 3:23 pm
#525
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
At some airports, the yellow sticker means the bag comes off last. At least, that was the experience of a friend of mine who lived near one of those, and always asked not to get a sticker on flights home.