Sign the Petition to CEO Richard Anderson to Change SkyMiles
#17
Join Date: Nov 2013
Location: SJU
Programs: DL DM
Posts: 152
When a customer stops receiving value for their dollar, they take the dollar somewhere else. Customers don't sign petitions - they walk. A petition simply says to the vendor "I don't like it but have no better option and am going to complain to try to get you to change your mind". If you don't think Delta sees through this, then it's time to think again. This is silly.
#18
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Find a way to ramp up public outrage and you may gain some traction.
But, a petition aimed at only protecting the DMs is not going to get that done (think in terms of the liberal media and their disparaging use of the term "One Percenter").
Get the public fired up about regular folks who have saved their miles for years for a once in a lifetime vacation, and now can't even figure out if it will still be feasible with another year's accumulation... that is how you effectively stimulate reservations about the character of the characters running an airline.
That said, I am supportive of doing something to push back. But, if someone tries to plan it here, it will never get off the ground. There will too many people who are pleased with their status quo, who will trample over threads with nay-saying posts about how any proposed action is doomed to fail.
Last edited by StayingHomeIsBetter; Feb 17, 2015 at 4:58 pm
#19
FlyerTalk Evangelist
Join Date: Sep 2002
Location: IND
Programs: DL PM & 2MM™, Lifetime HHonors Diamond
Posts: 20,889
Find a way to ramp up public outrage and you may gain some traction.
But, a petition aimed at only protecting the DMs is not going to get that done (think in terms of the liberal media and their disparaging use of the term "One Percenter").
Get the public fired up about regular folks who have saved their miles for years for a once in a lifetime vacation, and now can't even figure out if it will still be feasible with another year's accumulation... that is how you effectively communicate reservations about the character of the characters running an airline.
But, a petition aimed at only protecting the DMs is not going to get that done (think in terms of the liberal media and their disparaging use of the term "One Percenter").
Get the public fired up about regular folks who have saved their miles for years for a once in a lifetime vacation, and now can't even figure out if it will still be feasible with another year's accumulation... that is how you effectively communicate reservations about the character of the characters running an airline.
Beyond that, the general public has no clue of many of the inns and outs that are talked about here all day, every day. Even most upper level Medallions don't.
So, there are a few choices for people to make and I am NOT trying to judge what anyone should do. 1. Complain and try to get the stuff back to the way it was. 2. Move to the competition. 3. Deal with the new reality. 4. Quit being loyal to anyone and buy on price and schedule alone. 5. Find a line of work that doesn't involve frequent travel.
#20
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,051
Maybe. I'm not sure DL will care all that much about Mileage Run and Manufactured Spend DM's bailing to other airlines. And conversely, if these are the primary type of customers that AA and AS are picking up, how long do you think they will keep their programs intact?
#21
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
And this is further why this won't gain any traction. They have their miles. In fact it is pretty apparent that the mileage chart is better. And then say 35% of the people like this better. I participated in the uproar 12 years ago and it mostly worked. I won't participate this time and it won't work anyway.
Beyond that, the general public has no clue of many of the inns and outs that are talked about here all day, every day. Even most upper level Medallions don't.
So, there are a few choices for people to make and I am NOT trying to judge what anyone should do. 1. Complain and try to get the stuff back to the way it was. 2. Move to the competition. 3. Deal with the new reality. 4. Quit being loyal to anyone and buy on price and schedule alone. 5. Find a line of work that doesn't involve frequent travel.
Beyond that, the general public has no clue of many of the inns and outs that are talked about here all day, every day. Even most upper level Medallions don't.
So, there are a few choices for people to make and I am NOT trying to judge what anyone should do. 1. Complain and try to get the stuff back to the way it was. 2. Move to the competition. 3. Deal with the new reality. 4. Quit being loyal to anyone and buy on price and schedule alone. 5. Find a line of work that doesn't involve frequent travel.
But, if your statement "They have their miles" refers to the hypothetical couple I proposed, I would submit that they have no way of knowing whether, or when, they might have their miles. VA Ave has cynically deprived them of that information by taking away the award charts.
Admittedly, the award charts only provided a "best case" target to shoot for. But, accepting what might be a high redemption value displayed on the award calendar for a particular period as the norm provides no useful info about what might be achievable with a bit more diligence and flexibility.
Taking down the award charts clearly did not provide any advantages to the consumer.
Would you assert that VA Ave was not seeking to gain an advantage by doing so?
#22
Suspended
Join Date: Dec 2009
Location: HKG
Programs: DL FO, UA, AA, AsiaMiles, SPG, HHonors
Posts: 7,982
Sign the Petition to CEO Richard Anderson to Change SkyMiles
Wiping their butts with this petition will be a nice change of pace from the $100 bills they usually use.
#23
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,785
This petition is sophomoric and worthless. The main whine is the loss of UG and FCM. Sorry WFCBFC, Delta is the business of making money.
The biggest gripe folks should have is the continuous changes Delta makes to the program. I have lost count in the past couple of years.
The biggest gripe folks should have is the continuous changes Delta makes to the program. I have lost count in the past couple of years.
#24
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 5,683
This petition is sophomoric and worthless. The main whine is the loss of UG and FCM. Sorry WFCBFC, Delta is the business of making money.
The biggest gripe folks should have is the continuous changes Delta makes to the program. I have lost count in the past couple of years.
The biggest gripe folks should have is the continuous changes Delta makes to the program. I have lost count in the past couple of years.
Want results, file a lawsuit like Lagan on UA. That gives even more entertainment plus free legal advice.
#25
Suspended
Join Date: Jun 2009
Programs: Delta skymiles DM + 1MM
Posts: 8,144
There are winners and losers under the new program. The losers want it changed. The winners want it left as is or changed even further in "their" direction. That's natural.
If you are the CFO of a major corporate customer of DL, call your DL sales rep and discuss your concerns. Otherwise, DL could give a hoot. With a choice of AA or UA, nobody is jumping ship and there is no need to fight to keep what you've got.
If you want to have an impact, forget the petition. Go convince the CFO's of the 5 largest companies in Atlanta, Detroit and Minneapolis to switch their corportate contracts to Spirit or whatever.
If you are the CFO of a major corporate customer of DL, call your DL sales rep and discuss your concerns. Otherwise, DL could give a hoot. With a choice of AA or UA, nobody is jumping ship and there is no need to fight to keep what you've got.
If you want to have an impact, forget the petition. Go convince the CFO's of the 5 largest companies in Atlanta, Detroit and Minneapolis to switch their corportate contracts to Spirit or whatever.
This petition is a waste of time.
#26
Join Date: Jul 2014
Location: Anywhere with mountains
Programs: DL PM, Hertz 5*, SPG
Posts: 328
There are winners and losers under the new program. The losers want it changed. The winners want it left as is or changed even further in "their" direction. That's natural.
If you are the CFO of a major corporate customer of DL, call your DL sales rep and discuss your concerns. Otherwise, DL could give a hoot. With a choice of AA or UA, nobody is jumping ship and there is no need to fight to keep what you've got.
If you want to have an impact, forget the petition. Go convince the CFO's of the 5 largest companies in Atlanta, Detroit and Minneapolis to switch their corportate contracts to Spirit or whatever.
If you are the CFO of a major corporate customer of DL, call your DL sales rep and discuss your concerns. Otherwise, DL could give a hoot. With a choice of AA or UA, nobody is jumping ship and there is no need to fight to keep what you've got.
If you want to have an impact, forget the petition. Go convince the CFO's of the 5 largest companies in Atlanta, Detroit and Minneapolis to switch their corportate contracts to Spirit or whatever.
#27
Join Date: Feb 2015
Location: Big Muddy Mile Marker 332
Programs: Delta-PM, HHonors-Diamond, Hyatt-Explorist, Hertz - Presidents
Posts: 335
#28
Join Date: Feb 2008
Posts: 1,154
You're never going to get the mass public backing that you'd need for this, especially since the petition is targetted at diamond members. If anything, in the current political spectrum of things, that alone might cause things to go against it and have the "average" public write in to support Delta for socking it to the perceived elite.
Personally, I don't think there's even enough frequent flyers at any level for this to have any significant impact. You're not going to get the mass public behind it even without the diamond references because it just doesn't matter to them, because it really has no impact on them at all. Infrequent flyers just don't care about the frequent flyer programs, because they don't perceive that they'll ever get any benefit out of it anyways.
On top of that, I'd expect that all airlines are going to be pretty similar in their frequent flyer programs within a year or two. Expecting otherwise is probably naive.
(Personally, I'm all for FCM myself. Means I might actually fly first from time to time. Without it, I'd not likely be doing it.)
Personally, I don't think there's even enough frequent flyers at any level for this to have any significant impact. You're not going to get the mass public behind it even without the diamond references because it just doesn't matter to them, because it really has no impact on them at all. Infrequent flyers just don't care about the frequent flyer programs, because they don't perceive that they'll ever get any benefit out of it anyways.
On top of that, I'd expect that all airlines are going to be pretty similar in their frequent flyer programs within a year or two. Expecting otherwise is probably naive.
(Personally, I'm all for FCM myself. Means I might actually fly first from time to time. Without it, I'd not likely be doing it.)
#29
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
I find it ironic here that DM benefits seem to be relatively unchanged compared to the changes affecting other elites.
#30
FlyerTalk Evangelist
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: AA Gold AAdvantage Elite, Rapids Reward
Posts: 38,321