Disappearing Perk of Comp Upgrades
Jan 28, 2015, 6:01 pm
#31
Join Date: Sep 2003
Location: Long Beach, CA
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Jan 28, 2015, 6:19 pm
#32
FlyerTalk Evangelist
Join Date: Jun 2008
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No. Our best customers get space-available upgrades. The entire 3G&G crowd omits those two (most-critical) words in their expectations and rants. They have always been in the sentence. Some just got overly-entitled. Thats all. If one is incapable of reading such qualifiers, I don't know what I can type that will help them as they are probably not comprehending the simple sentences I am typing now.
... no matter how often you repeat your canard, repetition does not equate to reality.
The point that many folks do express in their posts is that there needs to be a rational balance between benefits advertised and benefits attainable in order to maintain the credibility of the frequent flyer program.
You, on the other hand, seem to maintain that the program no longer needs credibility since, for now at least, the airline is in the position to dictate terms. And, you seem to be quite sanguine about what others regard to be shabby treatment because you, as a stockholder, feel you are doing OK.
Jan 28, 2015, 6:31 pm
#33
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Not typing the words in posts is not the same as being unaware of the concept of "space available."
... no matter how often you repeat your canard, repetition does not equate to reality.
The point that many folks do express in their posts is that there needs to be a rational balance between benefits advertised and benefits attainable in order to maintain the credibility of the frequent flyer program.
You, on the other hand, seem to maintain that the program no longer needs credibility since, for now at least, the airline is in the position to dictate terms. And, you seem to be quite sanguine about what others regard to be shabby treatment because you, as a stockholder, feel you are doing OK.
... no matter how often you repeat your canard, repetition does not equate to reality.
The point that many folks do express in their posts is that there needs to be a rational balance between benefits advertised and benefits attainable in order to maintain the credibility of the frequent flyer program.
You, on the other hand, seem to maintain that the program no longer needs credibility since, for now at least, the airline is in the position to dictate terms. And, you seem to be quite sanguine about what others regard to be shabby treatment because you, as a stockholder, feel you are doing OK.
Jan 28, 2015, 6:39 pm
#34
Join Date: May 2010
Location: South Bend, Indiana
Programs: Delta PM, MM
Posts: 169
Jan 28, 2015, 7:24 pm
#35
Join Date: Nov 2008
Location: Seattle
Programs: Delta DM; *A FO. UG since(1/1/15): 11/14
Posts: 683
No. Our best customers get space-available upgrades. The entire 3G&G crowd omits those two (most-critical) words in their expectations and rants. They have always been in the sentence. Some just got overly-entitled. Thats all. If one is incapable of reading such qualifiers, I don't know what I can type that will help them as they are probably not comprehending the simple sentences I am typing now.
Jan 28, 2015, 7:33 pm
#36
Join Date: Apr 2004
Posts: 1,614
I never bite, as the flight generally has a wheels up/wheels down time of only 1:30.
If DL can entice others to pay that amount to move into F, that's fine with me and good for DL, but an EC aisle seat is all that I need.
Jan 28, 2015, 7:58 pm
#37
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Quote:
Originally Posted by micstatic
I agree. Delta should follow the path of maximizing shareholder value. But the public is starting to turn on airlines. I think eventually the government will be forced to permit foreign airlines to fly domestic. And I won't be complaining. Isn't there a saying about if you make your bed...
That day can't come soon enough. The government should not be in the business of protecting the airlines.
Originally Posted by micstatic
I agree. Delta should follow the path of maximizing shareholder value. But the public is starting to turn on airlines. I think eventually the government will be forced to permit foreign airlines to fly domestic. And I won't be complaining. Isn't there a saying about if you make your bed...
That day can't come soon enough. The government should not be in the business of protecting the airlines.
Quote:
Originally Posted by micstatic
Duh. A little critical thinking? Read some news archives. I'm not saying this is specifically about upgrades. Fees and high fares. Oligopoly. Customers want choices. Eventually the world influence will force the U.S. into allowing foreign ownership. Just like any other industry. Then competition will go up. Customer experience will improve. I find it almost hard to believe that you are not a delta employee. I don't you will admit it. If you were the customer you say you are you wouldn't read flyer talk since you always buy first. Threads like this and others you reply to should really have zero appeal to you. I think you are s shareholder via profit sharing
I think the chances of cabotage on a wide level is slim and none. While I think it would be fantastic, not going to happen. Ever.
Originally Posted by micstatic
Duh. A little critical thinking? Read some news archives. I'm not saying this is specifically about upgrades. Fees and high fares. Oligopoly. Customers want choices. Eventually the world influence will force the U.S. into allowing foreign ownership. Just like any other industry. Then competition will go up. Customer experience will improve. I find it almost hard to believe that you are not a delta employee. I don't you will admit it. If you were the customer you say you are you wouldn't read flyer talk since you always buy first. Threads like this and others you reply to should really have zero appeal to you. I think you are s shareholder via profit sharing
I think the chances of cabotage on a wide level is slim and none. While I think it would be fantastic, not going to happen. Ever.
Quote:
Originally Posted by AKC6
Hmmm . . . "Our best customers sometimes get leftovers."
No. Our best customers get space-available upgrades. The entire 3G&G crowd omits those two (most-critical) words in their expectations and rants. They have always been in the sentence. Some just got overly-entitled. Thats all. If one is incapable of reading such qualifiers, I don't know what I can type that will help them as they are probably not comprehending the simple sentences I am typing now.
Originally Posted by AKC6
Hmmm . . . "Our best customers sometimes get leftovers."
No. Our best customers get space-available upgrades. The entire 3G&G crowd omits those two (most-critical) words in their expectations and rants. They have always been in the sentence. Some just got overly-entitled. Thats all. If one is incapable of reading such qualifiers, I don't know what I can type that will help them as they are probably not comprehending the simple sentences I am typing now.
Last edited by Canarsie; Feb 7, 2015 at 11:53 am Reason: Consolidation.
Jan 28, 2015, 8:13 pm
#38
Join Date: Aug 2011
Location: missing YX more every day
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Posts: 1,105
lagniappe
We get those perky little e-mails from time to time. Why not one that says, Sorry you're getting fewer UG's lately, but we're using FCM money to enhance our EC/C+/planes/FA's/GA's/rampers/whatever?
Jan 28, 2015, 8:37 pm
#39
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
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Exactly. It's always been a lagniappe; we get that. But when it goes from daily to weekly to monthly to "unicorn" (nice!), without any acknowledgement from DL management or advertising, that's misleading.
We get those perky little e-mails from time to time. Why not one that says, Sorry you're getting fewer UG's lately, but we're using FCM money to enhance our EC/C+/planes/FA's/GA's/rampers/whatever?
We get those perky little e-mails from time to time. Why not one that says, Sorry you're getting fewer UG's lately, but we're using FCM money to enhance our EC/C+/planes/FA's/GA's/rampers/whatever?
The page on DL.com that talks about UGs is still titled at the top in HUGE letters . . . . .
"Unlimited Complimentary Medallion® Upgrades"
Taka look:
http://www.delta.com/content/www/en_...-upgrades.html
It makes you think EVERYONE'S riding up front! (if you don't know better).
Jan 28, 2015, 9:15 pm
#40
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Join Date: Jun 2008
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I doubt you will get an answer (the question has been asked before to no avail), so I'll offer my suspected meaning:
3G&G = Gimme, Gimme, Gimme & Gimme
Reflecting an attitude shared by a haughty handful on FT who like to derisively and unfairly portray folks who come here to commiserate about decreasing benefits as being worthless ne'er-do-wells looking for a handout.
Just my hunch.
Jan 28, 2015, 9:23 pm
#41
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Join Date: Jun 2008
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Here's the thing about that . . . .
The page on DL.com that talks about UGs is still titled at the top in HUGE letters . . . . .
"Unlimited Complimentary Medallion® Upgrades"
Taka look:
http://www.delta.com/content/www/en_...-upgrades.html
It makes you think EVERYONE'S riding up front! (if you don't know better).
The page on DL.com that talks about UGs is still titled at the top in HUGE letters . . . . .
"Unlimited Complimentary Medallion® Upgrades"
Taka look:
http://www.delta.com/content/www/en_...-upgrades.html
It makes you think EVERYONE'S riding up front! (if you don't know better).
Jan 28, 2015, 9:25 pm
#42
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Location: Orlando, FL Area
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And that's putting it nicely! Especially when terms such as "human excrement" have been used.
Jan 28, 2015, 9:32 pm
#43
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Jan 29, 2015, 1:53 am
#44
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
[QUOT. E=StaSee ingHomeIs Ber;24254005]But I am sure t hat "subject to availability" is in the s ame font sizes as "UNL. IMITED"... isn't it?
[/QUOTE]
Hmmm..i read live commercials for an auto dealer and they are advertising a Chrysler 200 lease for 145 a month. There are SIGNIFICANT restrictions on that lease including mileage, affiliation, conquest, etc. "See dealer for details" was determined by the Michigan Association of Broadcasters" to be sufficient qualification. Independent ability for deductive thought is assumed. Same with dl. Perhaps they are giving too much ability credit to their"best" customers?
Oh yeah:
[/QUOTE]Hmmm..i read live commercials for an auto dealer and they are advertising a Chrysler 200 lease for 145 a month. There are SIGNIFICANT restrictions on that lease including mileage, affiliation, conquest, etc. "See dealer for details" was determined by the Michigan Association of Broadcasters" to be sufficient qualification. Independent ability for deductive thought is assumed. Same with dl. Perhaps they are giving too much ability credit to their"best" customers?
Oh yeah:
Jan 29, 2015, 5:52 am
#45
Join Date: Aug 2011
Location: TPA
Programs: DL DM
Posts: 259
But as I mentioned in another thread I was offered an FCM of only $49 to upgrade both legs of an MEM-ATL-MCO trip. Stop acting like DL has found a way to pull gold out of their .... Who is the better customer? The medallion who buys K+ fares several times a month or the once a year vacation guy on a T fare who grabbed the cheap FCM upgrade?
