MSPeconomist

Some P tickets are fully flexible/changeable/refundable. I've also seen F class (real F, not G A P) with a three day advance requirement.

avidflyer

Booked into F. I book A and P every other week and am very aware of those fares. I just looked and it is back up to $1390.00 but as a nice surprise while looking at some later dates I found quite a few (like a bunch) of G fares for January! I just paid less than $400 OW LAX-MHT/ BOS-LAX!

MSPeconomist

F earns 200% MQMs. This can be worthwhile if the cost difference is small enough.

enviroian

*looking at the calendar to ensure it's really not April 1st*

"opened a case?" Really? Good lord how ridiculous. Delta fulfilled it's obligation to you per their TOS. Is the world going to end tomorrow because you weren't able to sit together for a few hours?

Refund?

Wait, here it comes....

Esltroy

I am one of those people who hates to sit and talk to someone, anyone, on a plane. I purposefully move my seat when flying with coworkers or partner. I just hope the OP's trip was not ruined by the experience or the posts that followed his post. Have fun in Vegas.

yessams

I think the response you have received thus far has been reasonable (customer service is/was unacceptable, but bummer about the seats).

Regarding the quote above, it humors me to know end when folks post a statement like this. Let me translate- "My opinion is already correct, so I am just looking for validation. If your opinion differs from mine, no need to reply".

What you should generally receive from the FT community is a generally even keel perspective. At times, there will be extreme posts from either direction...those I generally disregard.

It truly is unfortunate that your seats were separated, but there could be a variety of reasons that could have caused that...and we don't have enough information. Pursue the poor customer service though, that should never occur.

RacingJunkie

And that is the joke of the matter. The OP is demanding a refund of a couple of thousand dollars because he didn't get to sit next to his honey for 4 hours. Not because he was pushed from first back to coach. Delta sold him a first class seat, he sat in first and was taken from JFK to SLC. Delta followed through on their end.

Mister Nice

Whatever you do, report the gate agent for rude behavior. We need to weed out the malcontents who do their best to take it out on customers.

davetravels

I guess it all boils down to differing opinions on ones definition of getting screwed.

This was explained completely at the beginning. FA's seat was broken. FAA req - must sit in closest seat. Case closed. OP will choose seats further back next time. Some apology miles, of course.

Edited to add.....

I'm in bulkhead 1B tomorrow on a B752 ATL/MSP. I hope the FA jump seat is broken.

MSPeconomist

What do you think will happen if the FA must sit in 1B? He/she can't sit on your lap. (Sorry, I may ahve been confusing you with Dovster.)

davetravels

<whispering> - apology miles . . . . not that I need'em, but, of course, since times of good mileage on cheap tix will soon be considered to be way back in the "olden days" . . . . I'll call it YCM - My own Y Class Monetization - Throw me back in Y due IROPS & FAA regs, and give me 15-25K miles for a relatively short flight.

As to the FA being my type for a lap dance, it happens, but rarely. Nuff said.

remyontheroad

This! ^
A proactive, reasonable, do-able solution.

It's too bad no one thought of it at the time.

I understand your frustration OP, but have to agree that it's not practical to have to shuffle around at least 2 other pax to make you guys happy, and certainly doesn't merit a refund.

FC is, maybe sadly, not the luxury space that it may have been in the past, or is on some international carriers.

I'd just write in, get some miles, move on...

HelloKittysMum

[QUOTE=Often1;23999502]

2. The FA jumpseat issue means that the seat closest to the emergency exit must be kep vacant for FA use. That doesn't change once in the air as the FA needs a seat for turbulence and can hardly boot someone sitting in a seat when the Captain orders cabin crew seated.
QUOTE]

No but they can (and do) sit in nearest sat and tell passengers to do the same. Very bad turbulence over Europe on Emirates DXB-MAN when captain told crew to sit down - I saw a FA literally leap over aisle passenger to sit in middle seat (in middle block). Owner of seat was at bathroom and was told (shouted at) to sit in jump seat at the back.

DLERT

There is something missing here:
Is the FA riding in a FC seat instead of the Jump Seat a working crew member ?
OR a deadheading crew member authorized to travel in any empty seat be it
a jump seat or passenger seat ?
That FA if a working crew could have helped resolve this issue by doing just
like the quoted poster above commented getting out of the seat to perform
the crew duties while in flight and returning to the alternate seat for the
take-off and landing.
Somebody is not using their head in the SPIRIT OF DELTA - if Richard Anderson
can solve a situation by riding in the cockpit jump seat to alleviate a seating
problem certainly GAs and FAs can work something out. Granted cockpit
jump seat is a restricted area but what puzzles me further is what was the
reason that the FA jump seat was out of service. On most of the Boeing
equipment that I have been on there is room for 2 FAs to fasten themselves
in on a fold down bench type seat at door 1L. Was is a matter of simply a
seat belt harness being non-functional ? But if there was something wrong
with the bench seat itself then shouldn't that problem have been fixed as a
FAA requirement - unsafe for one then what about both ? If this happened
on a 757 at door 2L a coach seat would have been a better alternative.

One thing I do when selecting my seat is avoid the forward bulk head rows
in both cabins and the last row in FC is case of a downsizing substitution of
equipment where the last row either disappears or becomes the first row of
coach. Also note avoid the seat immediately across from the galley for a
check riding crew member and the aisle seats in the back of either cabin
for air marshals trumping all seating requests.

In closing if this had been a mother or father with child would the GA and/or
FAs handled this differently ?
And shame on any solo frequently flyer not willing to help (although I question
if any effort was made to find out) ? Yeah I know like Jay Leno used to say
"I am way off base" ! But this is no comedy - Customer Service definitely lacking !

Disgusting !

c1ue

Sorry, but while I understand the frustration of not getting what you want - a broken seat is what it is.
Equally other passengers not wanting to move - that is their prerogative.
I myself have given up a 16C seat on a Lufthansa 747-3 because a young and clearly ignorant couple asked to sit together (one had 16b), and wound up going to seat 47e (yes, a middle).
This was a clearly lunacy inspired act of kindness... but I wasn't going home nor to work, and sometimes don't mind sitting in the sardine section for just 7 hours.