Delta says next year i will earn over 1.2mm miles......
Nov 21, 2014, 2:44 pm
#76
Join Date: Dec 2011
Location: NYC, MD, LA
Programs: Delta-DM, United, Hilton-DM, SPG-PLTM
Posts: 462
No email either
MQD's through Oct $9,697 MQM's 138K
RDM's earned in 2014 so far as Diamond 310K
2015 assuming same spend (which will most likely be much less)
RDM's = 106.7K
C'est la vie
MQD's through Oct $9,697 MQM's 138K
RDM's earned in 2014 so far as Diamond 310K
2015 assuming same spend (which will most likely be much less)
RDM's = 106.7K
C'est la vie
Nov 21, 2014, 3:26 pm
#77
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
Delta says next year i will earn over 1.2mm miles......
All these targeted emails went out to only those who will earn more RDMs next year as a result of the program change. Everyone else got a rock, or in this case no email at all. Would have better to send an email to everyone so we all knew how the 2015 Delta Skymiles projections would be, good or bad, rather than "hiding" the numbers from those who would not fare as well under the new program.
Nov 21, 2014, 3:41 pm
#78
Join Date: Dec 2012
Location: Charlotte
Programs: Hilton Diamond, Marriott Platinum Elite, AA Platinum Pro, Hertz Presidents
Posts: 1,214
I am curious how they decided who to send this to as it seems most of you who got it are DM. I am not a big spender with Delta. Due to corporate travel policies, though I fly regularly I am always on random carriers. I have only spent a few thousand dollars with Delta for the year; I am silver; and I have not even re-qualified for next year (I have about 20kish BIS miles with each of three different carriers for this year). I don't get a lot of promo offers and I don't have a Delta Amex. It seems this email went to folks that Delta deemed HVC (in terms of spending) perhaps - No clue why I'd end up on that list.
The only thoughts I had -- this year I did buy two very expensive tickets (in the thousands) with Delta codeshare partners (did not buy through Delta) - could they share this info and Delta think I am spending a lot more on tickets with partners (and trying to get my business)? Unlikely I think. The other thought I had - and this relates to my confusion upthread - is that I spend a lot at Starwood properties. I am elite with Starwood and am on track to earn something like 50,000 points this year with them (I think SPG is a dollar per 3 points, so that's a bit crazy, to me anyways). With the cross-over programs, is Delta surmising I travel a lot?
Of course the most likely explanation: human error
The only thoughts I had -- this year I did buy two very expensive tickets (in the thousands) with Delta codeshare partners (did not buy through Delta) - could they share this info and Delta think I am spending a lot more on tickets with partners (and trying to get my business)? Unlikely I think. The other thought I had - and this relates to my confusion upthread - is that I spend a lot at Starwood properties. I am elite with Starwood and am on track to earn something like 50,000 points this year with them (I think SPG is a dollar per 3 points, so that's a bit crazy, to me anyways). With the cross-over programs, is Delta surmising I travel a lot?
Of course the most likely explanation: human error
Nov 21, 2014, 3:44 pm
#79
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
All these targeted emails went out to only those who will earn more RDMs next year as a result of the program change. Everyone else got a rock, or in this case no email at all. Would have better to send an email to everyone so we all knew how the 2015 Delta Skymiles projections would be, good or bad, rather than "hiding" the numbers from those who would not fare as well under the new program.
Nobody is hiding anything. DL told us months and months ahead of time that there would be changes, and how the numbers are going to be calculated going forward. Anyone with a calculator can easily know the difference between earnings this year and next.
The fact that so many of us got the email shows that plenty of us will do better under the new system.
Nov 21, 2014, 4:05 pm
#80
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
All these targeted emails went out to only those who will earn more RDMs next year as a result of the program change. Everyone else got a rock, or in this case no email at all. Would have better to send an email to everyone so we all knew how the 2015 Delta Skymiles projections would be, good or bad, rather than "hiding" the numbers from those who would not fare as well under the new program.
Nov 21, 2014, 6:56 pm
#82
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
I got the email, subject line was "Not Everyone is Getting This Email". I'm just a general member, but I already knew that I'll earn more with the new program. Also, the spend in the email was off by a lot. It was over double what my MQD are currently - maybe it is because I bought some tickets for others?
Nov 21, 2014, 7:34 pm
#83
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
I got the email, subject line was "Not Everyone is Getting This Email". I'm just a general member, but I already knew that I'll earn more with the new program. Also, the spend in the email was off by a lot. It was over double what my MQD are currently - maybe it is because I bought some tickets for others?
Nov 21, 2014, 7:55 pm
#84
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
Nov 21, 2014, 7:55 pm
#85
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
Delta says next year i will earn over 1.2mm miles......
If you send to one group, you should send to all, or not send at all. For those getting lower RDMs, the numbers will help you to rethink the ways you purchase tickets, and perhaps spend more to earn more.
Why would a company do that? Why would a company point out a negative to customers? DL isn't your friend, your relative or a club to which you belong. DL is a publicly traded company trying to make a profit for its stakeholders. Would you reach out to your customers and tell them why doing business with you in the future isn't a good idea?
Nobody is hiding anything. DL told us months and months ahead of time that there would be changes, and how the numbers are going to be calculated going forward. Anyone with a calculator can easily know the difference between earnings this year and next.
The fact that so many of us got the email shows that plenty of us will do better under the new system.
Nobody is hiding anything. DL told us months and months ahead of time that there would be changes, and how the numbers are going to be calculated going forward. Anyone with a calculator can easily know the difference between earnings this year and next.
The fact that so many of us got the email shows that plenty of us will do better under the new system.
Nov 21, 2014, 8:25 pm
#86
Join Date: Feb 2010
Location: ORD
Programs: UA 1K
Posts: 4,216
If I'm Delta, I don't want to tell certain customers that they'll get shafted with the new program.
*By HVC, I mean anyone that benefits in the new program.
Nov 21, 2014, 8:45 pm
#87
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
And you cannot really think pointing out to people that they will be earning less will really get them to spend more. Most people are rational and realize spending more to get SMs is ridiculous. It's like buying a truckload of Cracker Jacks to get a pile of rub-on tattoos you could have bought for a couple dollars. And, as was stated earlier, business travelers don't recklessly spend employer's money to earn SMs, as that type of behavior gets people fired.
DL uses SMs to get people to spend the money they are already going to spend on airline travel with DL, instead of UA, AA or WN. Yes, there may be a few fools who think spending more to get SMs makes sense, but DL surely realizes that's a small group and shouldn't target their advertising dollars towards those fools.